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The Cleveland

631 reviews
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Traveller (149)
Room & Suite (191)
Dining (5)
Overview
  • Excellent33%
  • Very good49%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“hyde park”(72 reviews)
“executive studio”(11 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Free Parking
Breakfast included
3.0 Star Hotel
All hotel details
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Reviews (631)Write a Review
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All reviewspaddington stationhyde parkexecutive studiosmall kitchenettekitchenette facilitiespots and pansstove topquiet neighborhoodnotting hillthe ground floorheathrow expressminute walkunderground stationskensington gardensclean bathroomflights of stairsfree wifi
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1 - 5 of 437 reviews
Reviewed 3 days ago via mobile

As a frequent hotel visitor worldwide it gives me great pleasure to encounter old fashioned customer service as I did last night when I visited The Cleveland Hotel for the first time. Here I met at the front desk Demetrios who extended the most courteous...More

Thank SpencerJones7
Reviewed 3 weeks ago

I love this hotel, The rooms. The staff, Everything, BUT the hard matress is the one thing that does not rate a 5. I have a hard time sleeping on the hard matress. Even though I brought with me my own pillow, Otherwise everything is...More

Thank zitalena
Reviewed 11 December 2017

Perfect localisation, nice, clean room, comfy bed. Excellent service, Very friendly and helpful reception. We had a fridge and tea /coffee making facilities, WiFi and tv. Excellent value for money. We highly recommend this hotel!

Thank AgniRut
Reviewed 17 November 2017

Went for a 2-days trip in London. Room was average in terms of decoration but still convenient. Comfy bed but the room was really cold with the english style sash window (Even after increasing the temperature with the heater). Thus, asked reception for toothpaste at...More

1  Thank HughSmn
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 23 November 2017

Thank you for your review. We are glad that you find our hotel good for short trips and that the bed was comfortable. If you decide to stay with us again, please let us know you would prefer a warmer room and we will allocate...More

Reviewed 19 October 2017

I booked in this as it was close to Paddington - Was a good check in process, had a small suite on the top floor , great space for London couldn't touch the sides of the room from standing in the middle! Small kitchen area...More

1  Thank aromma
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 24 October 2017

Thank you for your review. We are glad you had a good stay and the space was enough for you. When it comes to breakfast, we indeed have only continental one and it is brought to the room. The bread and and croissants are indeed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$ 101 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 101 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (149)
Room & Suite (191)
Dining (5)
Hotel & Grounds (177)
Bathroom (20)
Questions & Answers
Ask a question
Hidayah A
10 January 2018|
Answer
Response from Shyamus | Reviewed this property |
Yes. Common for two floors. Stops midway. Few steps up & down
0
Votes
eajanke
11 May 2017|
Answer
Response from Marcin_Jagodzinski | Property representative |
Yes, there is, you can leave it with us and there is no charge.
0
Votes
eajanke
11 May 2017|
AnswerShow all 2 answers
Response from Marcin_Jagodzinski | Property representative |
Hello, As for early check-in it all depends if all the rooms will get sold and also at what time will the previous guests leave the room. If the room is free upon your arrival we are happy to let you in earlier, however we... More
0
Votes
Room Tips
"Stay away from floor 0 and 1."
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"All rooms are good & equipped with a kitchenette. Would avoid the basement rooms"
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"If you want quiet and away from tourists/pubs - this is the place for you."
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"Stay away from room #12."
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