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Fraser Suites Queens Gate

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#352 of 1,078 Hotels in London
Certificate of Excellence
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479 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Orlando, Florida
Reviewed yesterday NEW

I stayed here in October while I was on vacation in London and loved it. The room was actually a fairly decent size and it was extremely modern. The location was good too - about a 15GBP uber ride to Soho and Piccadilly Circus. The staff were also great. Highly recommend

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Helpful?
Thank Tim H
Geneva, Switzerland
Reviewed yesterday NEW

I stayed at these apartments first when they first opened a few years ago and at that time they were great, so I was looking forward to my stay last week. I was bitterly disappointed by the quality and cleanliness of the rooms and the attitude of the staff. The first thing which didn't work was the TV. I telephoned...

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Helpful?
Thank Nicky34120
Milan, Italy
Reviewed 2 weeks ago

Need to insist 5 times in two hours for someone to take care of the room warming system. Also the next day it did not work. The same for hot water for shower which did not work. The most interesting thing was that everytimebwe mentioned the disfunctions the team at the reception pretended to be right (saying that it had...

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Helpful?
1Thank LUIGI N
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Sincerely, Bobby Borislavova

Reviewed 2 weeks ago

I always like to stay in an apartment in case I want to cook. Fraser Suite Queens Gate is a great place to stay. It's 2 mins walking distance to the station (there is Big bus stop outside station), 2 supermarket close by and lots of restaurants... You can decide whether to cook in your apartment or dine out when...

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Helpful?
Thank Erica Y
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for leaving such an amazing review. We are absolutely thrilled to hear you've enjoyed your stay with us and we hope to see you soon! Kind regards, Bobby Borislavova-General Manager

St Andrews, United Kingdom
Reviewed 3 weeks ago

As a family of 4 we needed an apartment that offered quality facilities and Fraser Suites exceed this every time. Staff brilliant both friendly and professional. Will stay here again and recommend. Great value for location.

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Helpful?
Thank Kim G
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for leaving such an amazing review. We are absolutely thrilled to hear you've enjoyed your stay with us and we hope to see you soon! Kind regards, Bobby Borislavova-General Manager

Sydney, Australia
Reviewed 4 weeks ago

Modern amenities, very clean and comfortable with internal lift, near Gloucester Underground with 3 lines, near Natural History Museum and V&A, food supplies at the station, laundry and gym downstairs, desk staffed 24 hours.

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Helpful?
Thank 192zoe
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for taking the time and leaving a review about your recent stay with us! We are glad to hear you enjoyed staying at Fraser Suites Queen's Gate and we look forward to welcoming you back! Kind regards, B Borislavova-General manager

Monaco
Reviewed 4 weeks ago via mobile

When checked in was allocated LG 1, lower ground 1 and although the unit was spacious it is directly under the lobby, hence the thumping noise all night and consequent lack of sleep, definitely to be avoided. Asked to be shifted and encountered from management and front desk staff a reluctance to do anything however perseverance paid off and eventually...

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Helpful?
Thank Ian P
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for your comments! We appreciate your feedback and we hope to see you again in the future! Kind Regards, Bobby Borislavova-General Manager

Reviewed 4 weeks ago via mobile

I went with my mother for some mother daughter quality time in London and we stayed at Fraser Suites Queens Gate. The location is super, there is a tube station, waitrose, paul and other restaurants just 5 mins away. There is also a Sainsbury's just down the street (10 mins walk) and it is zone 1 which means every touristic...

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Helpful?
Thank Lujein A
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bobby Borislavova

Reviewed 1 November 2016

Wonderful Aparthotel with modern amenities!Location could not be better,near Gloucester tube station with Waitrose supermarket.Will definitely return.Only glitch was housekeeping-rooms were not made up despite putting up make up room sign

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Helpful?
Thank SCTW6564
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for the amazing score ! We hope to see you again in the future! Kind regards, B Borislavova

Noosa, Australia
Reviewed 29 October 2016 via mobile

I return here several times a year. Much better alternative to a hotel. Waitrose and Gloucester tube a 5-6 minute walk away. The basic room has a small kitchen bench with small fridge, hotplate, sink and basic cuttlery, plates, cooking equipment. Decent size bathroom with shower. Safe in room. Table to work from plus small dining table and 2 chairs....

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Helpful?
1Thank Michelle B
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for your lovely review! We hope to see you again in the near future! Kind Regards, B Borislavova-General Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line. ... more   less 

Additional Information about Fraser Suites Queens Gate

Address: 39B Queen's Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: ₹ 11,176 - ₹ 18,454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Suites Queens Gate 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London
Hotel Style:
#251 Luxury Hotel in London
#276 Family Hotel in London
#290 Romantic Hotel in London
#303 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Queens Gate staff and other travellers.
16 questions
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Questions? Get answers from Fraser Suites Queens Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms away from Gloucester Rd”
 of 5 bubbles 192zoe, 8 Nov 2016 | Read review
“Higher floor room”
 of 5 bubbles SCTW6564, 31 Oct 2016 | Read review
“Choose a higher floor. Ground and Basement floors are likely dark.”
 of 5 bubbles Julien786, 28 Oct 2016 | Read review
“Our room on the South side, away from the street, was very quiet. More to see on North but has street noise.”
 of 5 bubbles carlb917, 23 Oct 2016 | Read review
“Book a room not in the basement level.”
 of 5 bubbles Lynnejoanne, 16 Oct 2016 | Read review
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