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This was our second stay here.. we love the location which is near the subway.
Rooms are small but the living area is a BIG plus .
Breakfast is adequate , and could be improved in presentation.
I have to complement the staff who went...More
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded 5 days ago
Thank you for the great review of our hotel and appreciating our staff. We are glad that you enjoyed your stay and hope to see you again very soon.
Bobby B - General Manager
my title pretty much explains everything. there's nothing to eat and i asked for one more banana and the dining room staff said no more. the only good thing about this hotel is a pantry in every room and a public washers and dryers for...More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We were very happy with our stay and will gladly stay again and recommend to friends. The room was clean, comfortable and quiet. I had one small issue with the cleaning. I am usually not at all sensitive to chemicals, but the bleach smell after...More
Thank Lori B
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded 1 week ago
Dear Lori B,
Thank you for the great review of our hotel!
We have taken note of your feedback in regards to cleaning and have shared with our housekeeping team to avoid this in future.
We hope to see you again very soon.
Stayed 4 nights. Took the executive room which has an adjoining living room cum kitchen with laundry facilities.
A. Good sized rooms - quiet on 5 floor
B. Wifi good
C. Aircon was a blessing during heat wave.
D. Good gym
E. Helpful and...More
I read through a lot of reviews here and was surprised to find out that the hotel is average at best. Some staff are very good but some are clearly under trained. I think mystery guest from the brand will do this property a lot...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Response from Margaret P | Reviewed this property |
Hi. I believe they do but not sure how far. We were there once in a heatwave and in case the internal conditioning was insufficient the fabulous staff put a portable aircon in the room with the exhaust tube out through the... More
Hi. I believe they do but not sure how far. We were there once in a heatwave and in case the internal conditioning was insufficient the fabulous staff put a portable aircon in the room with the exhaust tube out through the window. It's a great place.