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31 St Thomas Street, London SE1 9QU England
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Hotel direct offer!A Relaxing Stay with Massage and Breakfast for Two
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (6100)
Room & Suite (1161)
Videos (4)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Shard, London
Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 1,199 hotels in London
2022 Travellers' Choice Best of the Best
Feel an unparalleled connection at Shangri-La The Shard, London. Stay in the capital’s highest hotel, in one of the world’s most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the area’s rich historic character. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. Staying in London Bridge lets you benefit from the most convenient transportation access, whether by foot, car, boat or rail. For leisure visits, we easily connect to all of London’s most famous landmarks, from Big Ben to St. Paul’s Cathedral and the Tower of London. For business, it’s a quick trip to the City and Canary Wharf.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Children's television networks
Infinity pool
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Soundproof rooms
Interconnected rooms available
Room service
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
iPod docking station
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:A Relaxing Stay with Massage and Breakfast for Two
5462Reviews217Q+A100Room tips
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Popular mentions
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Most Recent
Victor L wrote a review Yesterday
1 contribution
We’ve been to the afternoon tea at the Shard for a birthday. The experience with Dany and Jenny was very enjoyable ! The different dishes were delicious and generous. Special mention for the chocolate shard “experience” I highly recommend the afternoon tea for the best views of London
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Ask for a window seat for the best experience
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Julien A wrote a review Oct 2021
London, United Kingdom38 contributions17 helpful votes
Hotel's Favourite
We celebrated our two years anniversary (and 11yrs relationship) at the place we got married. So nice to be back for this staycation. The team went all out and had the room beautifully decorated with rose petals, candles and messages from the hotel. The hotel itself was all decorated in Pink to support fight against Breast cancer. I think the best part of the stay was being recognised by the staff (having been the first gay couple to get married there!) and acknowledged by others when visiting the different outlets. Thank you Shangri-La London for looking after us.
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Date of stay: October 2021Trip type: Travelled as a couple
5 Helpful votes
Response from Kurt Macher, General Manager at Shangri-La The Shard, London
Responded 22 Oct 2021
Dear Julien, Thank you for sharing your lovely feedback following your recent visit at Shangri-La The Shard, London. It was an honour to have you back in our premises after such a successful special event. I am also delighted to read how our team made you feel like if you never left. Their attention to detail is truly phenomenal and I will make sure to share your comments with everyone involved during your stay. Thank you for choosing us once more and we are looking forward to your next visit in the clouds! Best regards, Kurt Macher General Manager
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GC wrote a review 2 Jul
2 contributions5 helpful votes
Amazing views; Super friendly, helpful, and attentive-to-detailed staffs; Fun and creative decor; Quiet and serene ambiance (really quiet in the room. And even the restroom has an impeccable view…) Great selection of food. I’ll definitely return when I’m back in London again 😊
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Nothing that came to mind. (It’s conveniently located right next to London Bridge station. Great...
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Ian M wrote a review 2 Jul
1 contribution
From walking out of the elevator I was transported to a culinary heaven. Food was of the highest quality and our waiter Marlon was fantastic and made our brief stay all the more enjoyable. Views of London are first class. Would highly recommend to my friends and family. Prices are reasonably for the quality of the food delivered.
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Date of stay: July 2022Trip type: Travelled as a couple
Arshi wrote a review 2 Jul
1 contribution1 helpful vote
Was served by Vincent - he knew the teas so well and paired with perfectly for us. Made the experience even better. Would definitely visit Shangi-la the shard for afternoon tea. The food was really good as well as the teas were soooo yum. Definitely recommended 👌
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Date of stay: July 2022Trip type: Travelled with friends
1 Helpful vote
Danni J wrote a review 2 Jul
New York City, New York5 contributions1 helpful vote
The team was super accommodating. I needed to shift my reservation back slightly day of, making me miss the first round of seats by the windows. Kiro was able to work magic and have me shifted towards the windows after the savory bites. He and the team were so sweet and attentive. The food was nice, but the view was better and the live music was a great touch. Would come again!
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: Outside of special experiences, window seats are first come first serve. Book a table for when...
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Mohammed wrote a review 2 Jul
1 contribution2 helpful votes
Jing was lovely, she gave us an amazing service and made us enjoy the day much more ! Atmosphere was lovely, everyone was polite and food was amazing. There was so many selections of tea! Highly recommend speaking to Shangri-La to get served by Jing.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Please book in advance to get the window seats to avoid disappointment
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1 Helpful vote
Drishti F wrote a review 1 Jul
1 contribution
Marlon was very kind and helpful with absolutely prompt service, loved the experience and the food was all sorts of amazing and fulfilling, would love to visit again :) And even more so, we were seated at a wonderful table with a lovely view and got free chocolates.
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Date of stay: July 2022Trip type: Travelled as a couple
Just J wrote a review 1 Jul
1 contribution
Great customer service from the staff!… notably Carlo, Juan and Zoran. The food was delicious without fault. Definitely one of the better experiences in London. 100% recommend. The live musician was amazing!
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Date of stay: July 2022Trip type: Travelled with friends
ATL_Jana wrote a review 1 Jul
26 contributions10 helpful votes
We were here at Ting celebrating my daughter’s graduation with an afternoon tea party. The entire staff was amazing. Our server, Jenny was great! Throughout the service she was attentive and acknowledged my daughter’s accomplishment with lots of energy. The view was spectacular. A must try when in London.
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Date of stay: July 2022Trip type: Travelled with family
$782 - $1,037 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonSouthwark
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Frequently Asked Questions about Shangri-La The Shard, London
Which popular attractions are close to Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.3 km), The View from The Shard (0.04 km), and Escape Rooms (0.4 km).
What are some of the property amenities at Shangri-La The Shard, London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La The Shard, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Shard, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La The Shard, London?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Shangri-La The Shard, London?
Conveniently located restaurants include Boro Bistro, Flat Iron London Bridge, and Monmouth Coffee Company.
Are there opportunities to exercise at Shangri-La The Shard, London?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Shangri-La The Shard, London have airport transportation?
Yes, Shangri-La The Shard, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La The Shard, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La The Shard, London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La The Shard, London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.