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Shangri-La Hotel, At The Shard, London

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Traveller (2919)
Room & Suite (1088)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ting restaurant”(197 reviews)
“infinity pool”(140 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, At The Shard, London
Offers & Announcements: Create memorable moments
Offers from Shangri-La Hotel, At The Shard, London
Offers & Announcements: Create memorable moments
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,650)
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2,445 results
Traveller rating
1,916
334
99
50
46
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LanguageEnglish
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1,916
334
99
50
46
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All reviewsting restaurantinfinity poolheated toilet seata deluxe city view roomiconic citytv in the mirrorelectric blindstower bridgefloor to ceiling windowsborough marketcocktail barcorner roomin room diningbirthday treatstunning hotellondon eyehotel guests
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1 - 5 of 2,445 reviews
Reviewed today via mobile

Just returned from a 3 night stay. The hotel is absolutely awesome!! I can’t stress enough how amazing every single member of staff were, the service was exceptional. Errol on the door was a superstar & Olaf at breakfast was great. I’d like to mention...More

Thank LJH4SUN
Hotel's Favourite
Reviewed 22 June 2018

WOW you can not fault this Hotel it is perfect, the views are staggering the service is amazing and the rooms something else, impeccable the quietest rooms ever and the quietest aircon. beautifully appointed. I sat in the detached bath looking out of the full...More

5  Thank birdsong2
Response from Paul B, General Manager at Shangri-La Hotel, At The Shard, LondonResponded 23 June 2018

Dear Birdsong2, We are all completely humbled by your kind praise and thank you for describing our service as amazing and the views as staggering. We all work hard each day to make things as perfect as possible for all of our valued guests and...More

Reviewed today via mobile

This hotel has to be one of the best we’ve ever stayed in... it’s not only the staggering views of London it’s the service you receive from the ever helpful staff.... the concierge are a delight to speak with and couldn’t do more for you,...More

Thank Juliet1971
Reviewed 2 days ago

The hotel room and hotel itself was INCREDIBLE! The views are some of the best in the city and you really can't compare it to anything else. The indoor pool was very nice, again, with some spectacular views. The hotel restaurant was average at best,...More

Thank legallylouboutin
Reviewed 4 days ago

After staying here for a special anniversary, I couldn't have wished for a more perfect location. This is not a pretentious hotel. It has style and finesse. From the moment of check- in to leaving the following day, I was continually impressed by the detail...More

1  Thank _annette_dawson1
Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, LondonResponded 2 days ago

Dear _annette_dawson1, Thank you so much for choosing to stay with us for your special anniversary. I am delighted to read that you found us not to be a pretentious hotel and that we have style and finesse! Your feedback oozes appreciation and we are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 525 - US$ 928 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 525 - US$ 928 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (2919)
Room & Suite (1088)
Dining (157)
Pool & Beach (140)
Amenities (45)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
Questions & Answers
Ask a question
JakeB55555
3 August 2018|
AnswerShow all 4 answers
Response from Michelleknowstravel | Reviewed this property |
Iconic City room and a bath tub with a view!
0
Votes
Talion R
23 July 2018|
AnswerShow all 2 answers
Response from JWils123 |
Dear Tailon R, Thank you for your question! Our Sky Pool has 4 steps to get in and out of the pool. These are metal stairs like you would find in most. The pool however is only 1.3 metres deep so I hope the shallowness of... More
2
Votes
Daisyontour
19 July 2018|
AnswerShow all 4 answers
Response from Tracey L | Reviewed this property |
I can’t tell you where to book but usually through a booking agent. This hotel is not cheap to book anywhere. Good luck
0
Votes
Room Tips
"Room 4105 Had An Excellent View"
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"Corner rooms offer 180 degree views"
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"Higher floors have a priceless view"
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"Go for Premium?"
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