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Just returned from a 3 night stay. The hotel is absolutely awesome!! I can’t stress enough how amazing every single member of staff were, the service was exceptional. Errol on the door was a superstar & Olaf at breakfast was great. I’d like to mention...More
WOW you can not fault this Hotel it is perfect, the views are staggering the service is amazing and the rooms something else, impeccable the quietest rooms ever and the quietest aircon. beautifully appointed. I sat in the detached bath looking out of the full...More
5 Thank birdsong2
Response from Paul B, General Manager at Shangri-La Hotel, At The Shard, LondonResponded 23 June 2018
We are all completely humbled by your kind praise and thank you for describing our service as amazing and the views as staggering.
We all work hard each day to make things as perfect as possible for all of our valued guests and...More
This hotel has to be one of the best we’ve ever stayed in... it’s not only the staggering views of London it’s the service you receive from the ever helpful staff.... the concierge are a delight to speak with and couldn’t do more for you,...More
The hotel room and hotel itself was INCREDIBLE! The views are some of the best in the city and you really can't compare it to anything else. The indoor pool was very nice, again, with some spectacular views. The hotel restaurant was average at best,...More
After staying here for a special anniversary, I couldn't have wished for a more perfect location. This is not a pretentious hotel. It has style and finesse.
From the moment of check- in to leaving the following day, I was continually impressed by the detail...More
1 Thank _annette_dawson1
Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, LondonResponded 2 days ago
Thank you so much for choosing to stay with us for your special anniversary. I am delighted to read that you found us not to be a pretentious hotel and that we have style and finesse! Your feedback oozes appreciation and we are...More
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest
attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Dear Tailon R,
Thank you for your question! Our Sky Pool has 4 steps to get in and out of the pool. These are metal stairs like you would find in most. The pool however is only 1.3 metres deep so I hope the shallowness of... More
Dear Tailon R,
Thank you for your question! Our Sky Pool has 4 steps to get in and out of the pool. These are metal stairs like you would find in most. The pool however is only 1.3 metres deep so I hope the shallowness of the pool will make access in and out easier for you.
Should you have any more questions please do let me know.
Guest Relations Manager