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Chelsea Cloisters

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Traveller (316)
Room & Suite (279)
Dining (9)
Overview
  • Excellent19%
  • Very good21%
  • Average20%
  • Poor15%
  • Terrible25%
Travellers talk about
AMENITIES
Wifi
Breakfast Available
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Laundry Service
3 Star Hotel
All hotel details
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Reviews (927)
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158
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167
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All reviewskings roadserviced apartmentone bedroom apartmentsloane squaresouth kensingtonfantastic locationtube stationmaidharrodssupermarkettoaster
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11 - 15 of 703 reviews
Reviewed 3 weeks ago

On 08/03/2018 we checked in at this place in the evening (very tired from Paris train) in a double room as a KIRILL. As I mentioned to the receptionist at the time, the accommodation was unsatisfactory in the following ways: - The room was unclean...More

Thank Nika S
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 3 weeks ago

Hi Nika S, Please note that we are currently refurbishing all of our apartments in order to provide a higher standard to our guests but allocation of new rooms is dependent on vacancies. However, allow us the chance to apologise to you directly through emailing...More

Reviewed 3 weeks ago

My boyfriend and I booked this place somewhat last minute, due to the low cost and the good location/good neighborhood. When we arrived, the staff was very helpful; we dropped off our bags until check in time, and even filled out the paperwork in advance...More

Thank Katie B
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 3 weeks ago

Hi Katie B, We are shocked to hear about your experience at our hotel. We would like to sincerely apologise that you have not received your clothes back and how the situation has been handled. Please allow us the chance to apologise to you directly...More

Reviewed 4 weeks ago via mobile

The location is very hard to beat, very close to underground, great restaurants and shops. Rooms are spacious and make your stay very pleasant. Reception is very helpful and willing to assist in making your stay the best. The building noise does however become a...More

Thank Michael R
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 3 weeks ago

Hi Michael R, Thank you for taking the time to write us a review. We are extremely pleased to hear about your experience and hope that we have the pleasure to welcome you again in the near future. Best wishes, Chelsea Cloisters

Reviewed 4 weeks ago via mobile

My husband and I booked to stay here in February 2018. The photos on the website makes these serviced apartments look rather comfortable and given the great location it seemed like a no brainier. I could not have been more wrong. We were told on...More

Thank Caroline P
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 3 weeks ago

Hi Caroline P, Please note that we are in the process of renovating all of our apartments so that we can provide a higher standard to our guests. However, we are shocked to hear about your experience staying with us at Chelsea Cloisters. Please allow...More

Reviewed 4 weeks ago

arrived at the reception to check inWOW ! staff with smile welcomed us and directed to check-n office where we did the check-in. It was so warm in that office and it looks so boring inside. Dosn't look like a hotel check-in, looks more like...More

Thank klaudiahogwart
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 3 weeks ago

Hi klaudiahogwart, We are extremely pleased you enjoyed your stay with us and that our staff was able to accommodate all of your needs. We hope to have the pleasure to welcome you again in the near future. Best wishes, Chelsea Cloisters

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About
Amenities
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$ 113 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$ 113 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (316)
Room & Suite (279)
Dining (9)
Pool & Beach (1)
Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Questions & Answers
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Theresa L
13 November 2017|
AnswerShow all 2 answers
Response from Dios5 | Reviewed this property |
They don’t normally give a refund but I found it a good place to stay
0
Votes
123_char_456
19 October 2017|
AnswerShow all 13 answers
Response from Lambda75 | Reviewed this property |
Do not trust the photos!
3
Votes
123_char_456
19 October 2017|
AnswerShow all 9 answers
Response from AOmeiri | Reviewed this property |
The rooms are relatively small and with kids I dont recommend despite the great location
1
Vote
Room Tips
"Ask for a re-furbished room."
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"Just dont stay here go to a premier inn always good value and clean."
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"ask for upgrade :)"
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"Apparently lower floors can be noisy."
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