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Holiday Inn London-Elstree M25, Jct.23

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Traveller (101)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent22%
  • Very good32%
  • Average25%
  • Poor13%
  • Terrible8%
Travellers talk about
“good size”(19 reviews)
“steam room”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Holiday Inn London-Elstree M25, Jct.23
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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529 results
Traveller rating
122
162
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71
44
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122
162
130
71
44
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All reviewsleisure facilitiesgood sizesteam roomrestaurant staffan irondecent hotelstayed here for two nightsgymweddingproximitytube
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1 - 5 of 529 reviews
Reviewed 1 week ago

First stay-lovely room, large and lovely meals in the restaurant. Second stay-less good room and third stay-small room and appalling service. Oddly the third was booked as an IHG rewards member. Restaurant messed up the order and delivery (waiter blamed the kitchen for giving him...More

Thank john_bourne123
Hotel's Favourite
Reviewed 17 January 2018

We attended the Hotel for Christmas day dinner We were shown to our table quickly by Josh who was very polite and welcoming, the waitress we had was just as polite, welcoming and helpful This was our second year having Christmas day at the Hotel...More

Thank Gary A
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 23 January 2018

Dear Guest Thank you so much for warm comments regarding your experience at the hotel on Christmas Day. I am so pleased that you enjoyed the atmosphere the staff and the food. We look forward to welcoming you back again in 2018. Regards Emma

Reviewed 2 weeks ago

We held a double birthday party here 60th and 21st for 50 people. Food was absolutely fantastic and very big portions. Staff could not have been more helpful and the events manager on duty that evening was amazing. The evening was wonderful. We stayed in...More

Thank bbandwnl
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 1 week ago

Dear Guest Thank you so much for your kind words regarding your event, i am so pleased that you and your family had a great time with us. We look forward to welcoming you all back at the hotel very soon Regards Emma

Reviewed 2 weeks ago

Not used to writing a bad review; but we have been waiting too long for Management to contact us (as promised). Reservation no 65358000 , 4/5/2018 our email confirms that we booked a double room with sofa bed. This was a pre hospital stay, and...More

Thank Sue S
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 1 week ago

Dear Guest Thank you for your comments regarding your stay here at the Holiday Inn London Elstree. Please accept my sincere apologies regarding the spa this is not something that can be controlled by the hotel as we are waiting for the repair company to...More

Reviewed 3 weeks ago

regularly stay with IHG travel all over the country. This hotel badly needs a refurb. The leisure facilities are falling apart I mean literally, the rooms are very dated depending on which one you are n. House keeping should try smiling once in a while,...More

Thank Jamie P
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 1 week ago

Dear Jamie Thank you for your comments regarding your stay at the hotel, i will be speaking with Housekeeping as this is not the standard for our tea and coffee trays. I will be sure to pass on your comments regarding the tiredness of the...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 71 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 71 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (65)
Dining (19)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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rnmisrahi
15 January 2018|
Answer
Response from rnmisrahi | Reviewed this property |
I guess Trip Advisor needs to fix its web services to allow updating reviews.
0
Votes
alexd2610
4 July 2017|
AnswerShow all 4 answers
Response from emmaraybould | Property representative |
sorry for the delay, yes it is open to all guest free of charge sean
0
Votes
Room Tips
"New block in the second floor, not mezzanine or garden rooms"
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"Rooms are very dated."
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"The suite is well worth the extra price"
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"Functional hotel...no need to choose."
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