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I have stayed here for several weeks due to work. The staff are friendly and pleasant. Food was decent the one time I’ve eaten in the restaurant. Rooms are clean although one time my room was missed from being cleaned on one occasion.
We attended the Hotel for Christmas day dinner
We were shown to our table quickly by Josh who was very polite and welcoming, the waitress we had was just as polite, welcoming and helpful
This was our second year having Christmas day at the Hotel...More
Thank Gary A
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 23 January 2018
Thank you so much for warm comments regarding your experience at the hotel on Christmas Day. I am so pleased that you enjoyed the atmosphere the staff and the food.
We look forward to welcoming you back again in 2018.
I was constantly praising the front desk on Trip Advisor the team at this hotel Luz and Emma were outstanding
Whoops a new team has arrived one of the duo is called Tanya
She was unbelievable she kept calling me by the wrong name in...More
Shocking room choice from the receptionist meant we were in a room adjacent to the function room where an event was taking place with very loud music scheduled until the early morning.
Trying to sleep an impossibility.
Changing rooms late at night was a challenge...More
Response from IHGService, Guest Relations Manager at Holiday Inn London - ElstreeResponded 1 week ago
I realize that you have many options for lodging and I appreciate you choosing our property!
I am sorry that the room assigned was a letdown because of its poor sound insulation and location. I also apologize that because we did not have...More
I held my wedding in the Holiday Inn, In November 2017. All the staff especially the events coordinator Amanda, went above and beyond to ensure that everything leading up and on my big day ran smoothly. I would highly recommend the venue to host any...More
Response from emmaraybould, General Manager at Holiday Inn London - ElstreeResponded 1 week ago
Thank you so much for your kind comments regarding Amanda and the team and the hotel, but more so a huge congratulations to you on your wedding from us all.
We hope to see you around the hotel very soon