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Plaza on the River - Club and Residence

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#165 of 1,078 Hotels in London
Certificate of Excellence
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Plaza on the River - Club and Residence
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1,200 Reviews from our TripAdvisor Community

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There are newer reviews for Plaza on the River - Club and Residence
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Showing 1,059: English reviews
Lisburn, United Kingdom
Reviewed 4 weeks ago

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Helpful?
Thank David F
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Reviewed 4 weeks ago

Our room wasn't ready for our 2pm check in so I was told the only option for changing my baby was the ladies toilet which wasn't equipped for this at all. I had to change him on the floor while people walked in and out. Other than this it was lovely.

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Helpful?
Thank Elly D
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Elly D, Thank you for your stay and I am sorry to hear your disappointment. having checked your booking details I can see your room was ready shortly after 2.00pm. Please kindly note that we have adequate baby changing facilities in our public areas. I trust you enjoyed the lovely apartment with the great view. Once again, please accept...

Hereford, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel has been overhauled into an impressive base for trips to London. I stayed in a basic apartment - a large, well equipped, open plan 'room' with huge comfortable bed, cooker, fridge etc. It was clean, airy and generally a nice place to live/sleep/work. The Chino Latino bar has also been re-built and now resides as a very cool...

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Helpful?
Thank Mark S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Mark S, Thank you for you visiting Plaza on the River and I am sorry to hear that you were let down by the Breakfast. I will ensure a copy of your feedback is passed on to them to look into and improve the services. Kind regards, Gabriella Kolber Front of House Manager

United Kingdom
Reviewed 4 weeks ago

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Helpful?
Thank Judith B
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Gothenburg, Sweden
Reviewed 4 weeks ago

All perfect, i.e. room service, clean rooms. View is stunning. Friendly staff. Easy in- and out with taxi (always taxis outside). Nice to get out from the city bustle each afternoon and to this hotel (with family). Only remark: too hard beds

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Helpful?
Thank Joakim W
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Joakim W, Thank you for your valuable feedback about your recent stay with us. We do our best to provide an exceptional customer service to our guests. We look forward to seeing you in near future ! Regards, Harun Akin Reception Manager

Guernsey, United Kingdom
Reviewed 5 weeks ago

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Thank Wendy186229
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

London, United Kingdom
Reviewed 1 November 2016

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Thank UKJeremyP
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Northampton, United Kingdom
Reviewed 1 November 2016

The hotel was great with amazing views and the hotel team were brilliant. Little touches like a bottle of prosecco with chocolates was so lovely.thank you again for a lovely experience and making my birthday special.

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Helpful?
Thank 332giuseppinag
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear 332giuseppinag, Happy Birthday again! Thank you very much for your review. I am happy that you enjoyed your stay and you were impressed by the warm welcome upon arrival. Best regards, Gabriella Kolber Front of House Manager

Boston, MA
Reviewed 31 October 2016

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Thank ramrocha
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 29 October 2016

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1Thank Allison M
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Region: United Kingdom > England > London
Price Range: ₹ 12,184 - ₹ 25,318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#128 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Plaza on the River - Club and Residence staff and other travellers.
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor even # doesn't have a view”
 of 5 bubbles Janofsfam, 1 Dec 2016 | Read review
“River view are best”
 of 5 bubbles markfA2436KW, 16 Nov 2016 | Read review
“The higher the room number the better the view, ask for riverside view.”
 of 5 bubbles samanthamY6427KT, 28 Oct 2016 | Read review
“Choose a room with the view of the Thames:)”
 of 5 bubbles sfcheds, 12 Oct 2016 | Read review
“Book a river view with balcony”
 of 5 bubbles mum4boys, 7 Oct 2016 | Read review
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