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The W14 Kensington

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The W14 Kensington
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1,494 Reviews from our TripAdvisor Community

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There are newer reviews for The W14 Kensington
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Showing 1,020: English reviews
Melbourne, Australia
Reviewed 13 February 2017

Arrival: We arrived at the hotel several hours ahead of check-in, and the kind reception staff assisted us in placing our baggage in a storage room while we so we could kill time in London without out luggage. Room: We stayed in a 3 person room (1 double, 1 single shared between 3 friends), with the single bed located in...

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1Thank Adaled
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Adaled Thank you for your recent stay with us and sharing your experience at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. I would also...

Melbourne, Australia
Reviewed 13 February 2017

Hotel was lovely and new. Rooms well furnished and comfortable. Staff were always helpful and friendly. Breakfast is basic but filling. Close to shopping, eating and transport. We were quite a large group but had a really pleasant stay. Overall a really lovely hotel and would definitely be back!

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1Thank rubyclementson
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Rubyclementson Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day. I...

Brisbane, Australia
Reviewed 11 February 2017

The welcome to the hotel was lovely. The reception staff are very friendly, helping me with my bag up the stairs when they saw my sore wrist. The room itself (a single) is seriously small, but has everything one needs (desk, bed, ensuite, kettle, hairdryer, TV etc); it is a clever use of space. the location is good, the wi-fi...

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Helpful?
1Thank TRoseJ
Viral P, General Manager at The W14 Kensington, responded to this review

Dear TRoseJ Thank you so much for taking the time to share your review after your recent stay at The W14 Kensington. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable experience...

Joinville, SC
Reviewed 11 February 2017

Clean, excelent breackfast, wonderful showers, helpful staff, great location, comfortable beds, adjustable heating... Have a lot of commerce nearby so it´s perfect. I went with a group of students and it was great!

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1Thank monica_bonetti
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Monica_Bonetti Thank you for sharing your honest appraisal and experience after repeated visit at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day. I am...

Cambridge
Reviewed 3 February 2017

I arrived 4 hours before check in thinking they might at least let me leave my little case and check in later but they were really excellent and said if I waited half an hour they would have a room made up for me to check into early. This made a big difference to my day. The room was large...

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1Thank CambridgeCW
Viral P, General Manager at The W14 Kensington, responded to this review

Dear CambridgeCW Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington and rating us 5* for the services we offer. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to...

Vancouver
Reviewed 2 February 2017

We first thought this hotel may be too far away from the things we really wanted to see but discovered that the London transportation system is so good nothing is really far. There are two tube stations within easy walking distance that can have you in central London in minutes. The hotel staff was extremely pleasant, especially Rupul, and helpful...

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Helpful?
1Thank NZbiggestfan
Viral P, General Manager at The W14 Kensington, responded to this review

Dear NZbiggestfan Thank you for sharing your experience after your recent stay with us at The W14 Kensington! It is always great to receive positive comments especially regarding the staff and I will certainly pass them on to our team as they will be thrilled to know their efforts are recognised. I am happy to hear that we were able...

Vilnius, Lithuania
Reviewed 30 January 2017 via mobile

Nice to be back to hotel when first words are: welcome back! Good location in silent neighborhood-city center is easy to reach by metro, stations are also nearby. Rooms are well equipped and tidy. One suggestion: breakfast could be better with hot dishes. It was second time in hotel and i am sure not last one :)

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1Thank JusticiaMat
Viral P, General Manager at The W14 Kensington, responded to this review

Dear JusticiaMat Thank you for sharing your honest appraisal and experience after repeated visit at The W14 Kensington. We value all our Guests' especially our return guest who are loyal and having faith in us for their choice to stay with us. I am extremely delighted to hear that we met your expectations especially with regards to the service our...

Doha, Qatar
Reviewed 22 January 2017

The rooms are new, very clean with a modern sleek and the bed is decent given it is a boutique hotel. It is located in a neighborhood of Victorian houses. It is five minutes walk from both Barons Station (District and Piccadilly Lines) and West Kensington Station (District Line). We book a standard double room and was amazed that the...

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1Thank Marikit N
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Mar Thank you so much for taking the time to share your review after your last stay at The W14 Kensington. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable experience...

Norwich, United Kingdom
Reviewed 18 January 2017 via mobile

Very Pleasant hotel. Quite, clean,modern and comfy rooms. Free Wifi. Staff very polite. Breakfast basic continental style but ok. Very handy for events at Olympia. Would definitely stay here again....

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1Thank Anita E
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Anita E Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day....

Southampton, United Kingdom
Reviewed 8 January 2017

The W14 Kensington Hotel is a budget hotel that certainly offers value for money. It offers everything you need for a weekend in London. The room we stayed in felt smart and more like a 4star hotel. We arrived before the 1:30 check in time but our room was ready and so we were able to use it. The bathroom...

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1Thank Moaner2016
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Moaner2016 Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington and rating us 4* for the services we offer. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff

Additional Information about The W14 Kensington

Address: 16-22 Gunterstone Road | West Kensington, London W14 9BU, England (Formerly Ace Hotel)
Region: United Kingdom > England > London
Price Range: ₹ 7,100 - ₹ 13,302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The W14 Kensington 3*
Number of rooms: 65
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Also Known As:
The w14 Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The W14 Kensington staff and other travellers.
18 questions
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Adelaide, Australia
Coventry, United Kingdom
over a year ago
gold coast, queensland
9 months ago

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Questions? Get answers from The W14 Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value but lots of stairs and no lift.”
 of 5 bubbles 970cliffordh, 17 Feb 2017 | Read review
“Get room near Breakfast Restaurant narrow stairs as no Lifts.”
 of 5 bubbles NoelK397, 13 Feb 2017 | Read review
“Low floors please - no lift!”
 of 5 bubbles marikitn2016, 21 Jan 2017 | Read review
“I presume they all are as good as mine.”
 of 5 bubbles lannau, 4 Jan 2017 | Read review
“We were on the first floor in the front of the hotel, I found the room very quiet”
 of 5 bubbles janiceearle, 5 Dec 2016 | Read review
5 of 5