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Holiday Inn Express Earls Court

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#302 of 1,087 Hotels in London
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Holiday Inn Express Earls Court
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1,537 Reviews from our TripAdvisor Community

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Showing 1,004: English reviews
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Reviewed yesterday NEWvia mobile

Stay at Earls court Holiday inn Arrived on the 22 March was told close to Earls court not true we had a 30.minute walk from the tube with our luggage. Missing towel phoned for towel none brought to us A 20.minute bus ride just to catch a tour bus. Smoke alarm went off early this morning no one came to...

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Helpful?
Thank Ruth N
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Easy access by bus and tube. Nearest bus stop is across the road. Friendly staff and efficient. Breakfast was included and basic selection is served. The breakfast area at the lobby can be quite cramp as tour group tends to dine at same time. Rooms are clean and the size are pretty decent in London. Ice machine can be found...

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Helpful?
3Thank H17K
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

H17K, Than you for your review and we hope to see you again soon... Kind regards, Neil Kowalski Senior Guest Service Manager

Reviewed 1 week ago via mobile

Stayed for a week. Lovely staff, clean and comfortable room, nice breakfast, excellent wi-fi, it was really a great value. Near to 2 underground stations , bus stop is right in front of the hotel. Will choose to stay here again on my next visit to London.

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Helpful?
Thank Gamz M
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

Gamz M, Thank you for your review and we hope to see you again soon.... Kind regards, Neil Kowalski Senior Guest Service Manager

CA
Reviewed 1 week ago

Location is great. Lots of food places close by. Breakfast repeats. Boring. 8:30pm Called Front desk to fix the BR outlet as it has no power or requested for an adapter. Guy called 'anshu/anju' answered and guy was so impolite. Looks like missed his 15 minute dinner break or on double shift. Said no room service after 8 and even...

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Helpful?
3Thank rbaddam
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

rbaddam, I would like to start with an apology. No guest should ever have the experience that you had during your stay with us. There is no excuse for what happened. I sincerely apologize. Thank you for your kind words for our staff. We do pride ourselves on the level of customer service that we provide our guests. We have...

Reviewed 1 week ago via mobile

We stayed here as we were of to Chelsea Football club for a stadium tour, which was located not far from the club. We went down for breakfast at 9. Food was lovely but it was manic. You would queue up to help yourself, people would push in. When you eventually got to the food, there was nothing left. I...

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Helpful?
Thank Shelby M
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

Shelby M, Thank you for your honest review. As hard as we try, sometime we don't get it right. On that day, we did not get it right. We took a good look at what did and didn't do that morning and made it a learning experience for all of us, our guests deserve better. We are happy the know...

Reviewed 2 weeks ago via mobile

Overall it is a great place to stay but service levels are pathetic with folks like Ayush who was at the front desk and who cuts the call on your issues at room about the power chArger sockets not working and after repeated follow up and not picking the call he send in Mr. Frank and I must say Frank...

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1Thank Yeshwanth R
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

Yeshwanth R, I would like to start with an apology. No guest should ever have the experience that you had during your stay with us. There is no excuse for what happened. I sincerely apologize. Thank you for your kind words for our staff. We do pride ourselves on the level of customer service that we provide our guests. We...

Cheltenham, United Kingdom
Reviewed 2 weeks ago via mobile

This is a decent modern place to stay for a short visit - especially if constrained to a price but don't want to stay in one of the many older but less attractive hotels around central London in this price bracket. Usual unfussy Holiday Inn Express facilities and routine. Nearest Tube is an easy walk, connects to Overground and District...

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Helpful?
Thank DrBob625
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

DrBob625, Thank you for choosing to stay with us at the HIEX Earls Court. We are always happy to know when we were the right choice of hotel's for our guests. We hope to see you again soon. Regards, Neil Kowalski Senior Guest Service Manager

Southern Wales, United Kingdom
Reviewed 2 weeks ago

We stayed here for a Saturday night. The rooms were clean and well equipped and the beds were very comfortable. The bathroom was clean. The guys in reception were really helpful - even though it was very busy - Neil especially so. Other members of staff were polite and friendly. The breakfast was a little disappointing - there was only...

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Helpful?
Thank MJWRGW
Tina P, Manager at Holiday Inn Express Earls Court, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, David...

Cheshire, United Kingdom
Reviewed 3 weeks ago via mobile

Disappointed with this hotel comparing it to some rivals. The standard sized double bed was a real disappointment. The rooms are quite basic with no drawers to put anything away. Open shelves plus a hanging rail is all that's on offer for storage. Bathroom was small but adequate with plenty of hot water. Breakfast was plenty good enough which strangely...

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Helpful?
Thank steadyrunner
Neil K, Senior Guest Service Manager at Holiday Inn Express Earls Court, responded to this review

steadyrunner, Thank you for taking the time you post your honest review of your stay with us. We do appreciate you choosing to stay with us. As hard as we try, sometimes we are not always the right hotel or brand for our guest. As a limited service hotel we can not always offer the experience that every guest is...

Reviewed 3 weeks ago via mobile

Start with the weakness: this location is not great for most of London but it is good for Earl's Court and the exhibition center. If you are on a budget it's an option but there are more central options at similar prices if you book ahead. On the positive side it's everything you need from a good budget overnight stay....

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Helpful?
Thank Chris L
Tina P, Manager at Holiday Inn Express Earls Court, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, David W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Free Wifi & Inclusive Hot Breakfast, Simple - Smart - Spot on!Welcome to the Holiday Inn Express London - Earl's Court Hotel, the ideal location for business and leisure travellers visiting London. By Holiday Inn Express - London Earl's Court Hotel is located outside the Congestion Zone and within easy access to M4/A4, Heathrow Airport, M25 and Central London. In addition, The Holiday Inn Express -London Earl s Court Hotel is only a few minutes walk away from Earl's Court & Olympia Exhibition Centres, Chelsea Football Stadium, Fulham Football Stadium, Queens Tennis Club. Harrods, Kensington Palace, Gatwick Airport & everything the City of London has to offer; is only a short tube/train ride away. West Kensington & West Brompton Tube/train Stations are within easy walking distance from The Holiday Inn Express London Earl s Court; ensuring convenient travel to your desired destinations. The Holiday Inn Express - London Earl's Court Hotel boasts of 150 contemporary style, air-conditioned, en-suite bedrooms each with Free high speed internet access on Wi-Fi, offering guests a comfortable and connected stay. After a great night s sleep, wake up with a refreshing Power Shower Experience and then enjoy our inclusive Hot buffet breakfast before embarking on your day. All this coupled with Conference facilities for up to 12 people why stay anywhere else? Our Staff and Management look forward to welcoming you soon to the Holiday Inn Express - London Earl's Court Hotel. ... more   less 

Additional Information about Holiday Inn Express Earls Court

Address: 295 North End Road, London W14 9NS, England
Region: United Kingdom > England > London
Price Range: ₹ 7,843 - ₹ 13,464 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Earls Court 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Despegar.com so you can book your Holiday Inn Express Earls Court reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Earls Court Hotel London
Holiday Inn London
Express Holiday Inn Earls Court
Holiday Inn Express London
Hotel Style:
#198 Family Hotel in London
#205 Business Hotel in London
#294 Romantic Hotel in London
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Questions & Answers

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Questions? Get answers from Holiday Inn Express Earls Court staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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