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Park Plaza London Riverbank

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Park Plaza London Riverbank
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4,701 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza London Riverbank
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Showing 4,229: English reviews
Portsmouth, United Kingdom
Reviewed 18 February 2016 via mobile

I came here for 2 nights with my husband for my birthday break after the finding the hotel for a very reasonable price on last minute.com. The hotel itself it immaculate and definitely 5 star standard however if you want a lay in don't come here as there is really noisy building works which start at 8am. I will be...

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Helpful?
Thank travelling_bee29
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear travelling_bee29, Thank you for taking the time to review Park Plaza Riverbank. We thank you for your honest feedback. It is great to know that our property and our staff were noticed for giving a 5 star service, but also at the same time saddening to learn that the nearby building works some what dampened your stay with us....

Reviewed 17 February 2016 via mobile

I came across this hotel as a secret hotel on lastminute.com and picked it up at a very reasonable price. We've got a room facing out, admittedly it faces into an office block but it's nice just the same. The room is really pleasant and the bed is comfortable. The complementary wi-fi is only 1 mbps which is more than...

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Thank Christian A
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Christian, It is very pleasing to read your review. I can see that your room was facing a nearby property and yet that hasn't detracted away from your experience with us, very pleasing to know. We strive to give the best service possible here at Park Plaza Riverbank, your comments regarding some of our facilities are valuable for us...

Athens, Greece
Reviewed 17 February 2016

Review collected in partnership with Park Plaza Hotels
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Thank Miltos G
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Nottingham, United Kingdom
Reviewed 17 February 2016

Review collected in partnership with Park Plaza Hotels
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Thank Pamela R
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Lincolnshire, United Kingdom
Reviewed 17 February 2016

Had a great stay at this friendly, well located hotel. A few things to comment on though... First has to the arrogant male restaurant manager, unhelpful Mr 'Computer says no'..... Told us they were fully booked that night and the following night (valentines) so we ate in the bar, great food, and looked through the windows at numerous empty tables...

Review collected in partnership with Park Plaza Hotels
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Thank Paul N
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Paul, Thank you for taking the time to review your experience at Park Plaza Riverbank. I can see that overall your stay was enjoyable, we are really happy to know this. I would like to thank you for pointing out the issues that could of made your stay perfect, we rely on our guests to give us honest feedback...

Doncaster, United Kingdom
Reviewed 16 February 2016 via mobile

What a fantastic hotel! We stayed here on 12th Feb as a valentines treat using some of the Carlson Club points I had to help offset the cost. It's not somewhere we'd usually be able to afford but this enabled us to stay there and we were both thrilled that we did. The staff went above and beyond in making...

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Helpful?
Thank Jason R
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Jason, We are so pleased to read your review, this level of customer service is what we strive to give day in & day out to all of our guests. I see that the River View room we have to offer definitely added to your guest experience! The comments have been highlighted to the teams here at Park Plaza...

London
Reviewed 16 February 2016

Excellent value for money - paid £25 extra on arrival and got upgraded to a room with a fantastic view of London. Cocktails were amazing! And the atmosphere of the bar and restaurant is really nice. Rooms and bathroom are modern and the 24 hour room service with huge choice of menu is perfect! Would definitely go back

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Alice B
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Alice, Thank you for taking the time to leave a review on our property. It is great to hear that your stay was enjoyable, even more so that you would return to us again! The team take great pride in what they do and will be really happy to read your review. We hope to see you and welcome...

Tamworth, United Kingdom
Reviewed 16 February 2016

Review collected in partnership with Park Plaza Hotels
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Thank B2554REsarahw
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Wolverhampton, United Kingdom
Reviewed 16 February 2016

Helpful,caring,lovely staff hotel was lovely and clean.would stay again with our children, lovely hotel, lovely city, brilliant staff.went for valentines and got engaged, it was a lovely break and we are looking forward to returning soon.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank nicolecH6670VV
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear nicolecH6670VV, I hope you are well. Thank you for sharing your experience with us. All comments will be passed to the relevant departments and their actions will be highlighted. We are extremely happy to hear of your engagement! Such great news! We hope that we will soon welcome you back to our property. Kind regards, Joe Cunningham, Guest Relations...

Reviewed 16 February 2016

My girlfriend & I had a wonderful valentines trip in London based at the Park Plaza Riverbank hotel. We took a sixth floor executive room with river view. The room was great, everything you would expect at that price, but the real bonus was the view of the Thames, Big Ben & the London eye. Spectacular night or day. We...

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Thank Tim H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: ₹ 10,146 - ₹ 20,619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#274 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
57 questions
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Questions? Get answers from Park Plaza London Riverbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 21 Mar 2017 | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 19 Mar 2017 | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 16 Mar 2017 | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 12 Mar 2017 | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 10 Mar 2017 | Read review
5 of 5