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Holiday Inn Express London-Swiss Cottage

1,177 reviews
#300 of 1,081 Hotels in London
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Traveller (249)
Room & Suite (250)
Dining (37)
Overview
  • Excellent35%
  • Very good51%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“finchley road”(140 reviews)
“tube station”(113 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,177)Write a Review
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11 - 15 of 849 reviews
Reviewed 18 November 2017 via mobile

Stayed here for a night, got a weird story about how they needed ID that they kept for 5 years and it was the law they had to take it! Room was poor, to hot and you had to call reception to alter the room...More

Thank ExplorerIIYorkshire
Response from IHGService, Guest Relations Manager at Holiday Inn Express London-Swiss CottageResponded 3 December 2017

Dear ExplorerIIYorkshire, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, air-conditioning system and TV. Reviews like yours are very valuable as they...More

Reviewed 10 November 2017

We stayed at this hotel for five days. It was reasonably priced, clean, the breakfast was good, and it was very quiet at night. Once or twice the room-service staff forgot to top up the toilet paper or tea bags, but that was the only...More

Thank wareham62
Response from Alpa P, Sales & Reservations Co-ordinator at Holiday Inn Express London-Swiss CottageResponded 13 November 2017

Dear wareham62, Thank you for your 4 Star review about your recent stay. We are pleased to read that you thoroughly enjoyed your stay with us. we always ensure that our guests enjoy their stay. It is such a pleasure when we can share positive...More

Reviewed 7 November 2017

I always think that you are unlikely to be surprised when staying at a Holiday Inn. You can expect a certain guaranteed level of accommodation, service and hospitality and that is certainly the case at the Holiday Inn Express at Swiss Cottage. The location of...More

1  Thank Malcolm H
Response from Alpa P, Sales & Reservations Co-ordinator at Holiday Inn Express London-Swiss CottageResponded 13 November 2017

Dear Malcolm H, Thank you to taking the time to review our hotel. We are pleased that you enjoyed your stay with us, and found our hotel to be of good standard. We are very proud of our location, especially with all the transport links...More

Reviewed 7 November 2017

I stayed there recently as I had builders in my home. The staff are extremely pleasant and friendly, my room was small but perfectly okay, the bed was large and comfortable, the bathroom clean and well lit. My only gripe would be that there is...More

1  Thank cleoolivia
Response from Alpa P, Sales & Co-ordinator at Holiday Inn Express London-Swiss CottageResponded 13 November 2017

Dear Cleoolivia, Thank you for your 4 star review. Here at the Holiday Inn Express London - Swiss Cottage, our goal is to consistently ensure our facilities and service are superior and we strive to provide comfortable, clean and friendly accommodation to all our guests....More

Reviewed 5 November 2017

even situated on a very busy avenue, you can stay, if asked, on a quiet room on the back of the hotel. room 301 for example, little, with no window opening, but comfortable for a stay of 5 nights as we did. the breakfast, included...More

Thank Archicube63
Response from Alpa P, Sales & Reservations Co-ordinator at Holiday Inn Express London-Swiss CottageResponded 13 November 2017

Dear Archicube63, Thank you for taking the time to post your 4-Star review of our hotel. We are delighted that we met with your expectations and that you enjoyed our product & services. We very much look forward to welcoming you back to the hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$ 110 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#219 Business Hotel in London
#253 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#219 Business Hotel in London
#253 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (249)
Room & Suite (250)
Dining (37)
Amenities (11)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
DannyLovito
7 January 2018|
AnswerShow all 4 answers
Response from BrigitaLivas | Reviewed this property |
Hey, I’m not so experienced traveler in London :). But I suggest to download amazing app- Tube map, even it works without an internet connection . It shows your travel takes 51 min from Heathrow to St. Pancras and then you... More
2
Votes
j0mary
1 May 2017|
AnswerShow all 3 answers
Response from John D |
Your choice-cab, tube or bus along Marylebone Rd tyen change to catch one on Baker St to stop beyond Finchly tube. Over the road.
1
Vote
ButteredToast
31 March 2017|
AnswerShow all 3 answers
Response from GuyWarner_12 | Reviewed this property |
Go down to Baker Street and take the bus from near Marylebone Station.
0
Votes
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12345615
Room Tips
"Room on the backside of the hotel will likely be quieter (Finchley Road is very busy)."
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"Ask for a room at the rear of the hotel further away from traffic noise"
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"Ask for one at the back."
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"Ask for a room in the back, away from Finchley Road ;-)"
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