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Novotel London Greenwich

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#220 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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Novotel London Greenwich
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1,754 Reviews from our TripAdvisor Community

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Showing 1,311: English reviews
Hereford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

stayed for two nights the room is in need of a serious make over stains all over carpet the shower was useless, the bathroom tiles all mouldy, no lid on toilet seat, shower curtain mouldy, breakfast over priced the second morning went to the cafe down the road excellent and half the price ! We stayed at the travel lodge... More 

Thank collywobbly
Newport, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Booked in here for work, never used Novotel chain before but will use whenever possible from now on. It was beautifully clean with a nice calm atmosphere. I arrived from quite a long journey approximately 2 hours before my book in time, the receptionist,Silvia, was understanding and let me have my room early, no bother. Proper service. The rooms are... More 

Thank Jim R
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Jim R, Thank you so much for such a wonderful review! I am so happy to read your stay with us was excellent and our rooms, location as well as service exceeded your expectations. We always do our best to ensure our guests stay is comfortable and pleasant and I am delighted you found this to be the case.... More 

Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

Needed a hotel close to Blackheath and this seemed to fit the bill, though really wish I had not bothered. Check-in took forever, which after a 4 hour car journey through London traffic I could have done without. Room, 525, should not be let to paying customers. Carpet stained in several places, bathroom extremely grubby, though at least the bed... More 

1 Thank rogercook
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Rogercook, Thank you for taking time to leave us your feedback! I am saddened to read your stay did not meet your expectations however I certainly understand your views. In Novotel, we find efficient and friendly service in hand with a comfortable product extremely important and please kindly accept my apologies for the inconveniences experienced. We will discuss your... More 

Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

I have stayed 1 night there. Staff was super friendly and helpful: as I was driving, I have got clear directions where to park. Overnight parking is £14, what's quite cheap comparing London prices. I have arrived for breakfast before 12 and staff managed to serve breakfast without waiting. Customer service is outstanding.

Thank Dija N
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Dija N, Thank you for choosing Novotel London Greenwich and posting such a great review! Nothing makes us more happy than to hear that our guests enjoyed their stay with us. Our aim is to deliver exceptional customer service and I am glad that you were able to experience this. We loved having you stay with us, and can’t... More 

Dover, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here with the husband and 2 children on Bonfire night 2016! The room, even with two single beds was spacious. The bathroom was small but had a nice deep (but not very long) bath and a shower cubicle, having both is great for a family. The staff were lovely and very helpful. Very good location for trips to London,... More 

Thank Alison H
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Alison H, Thank you for taking time to post your review on Tripadvisor! It is wonderful you enjoyed your stay with us and you found our hotel room suitable for the whole family! Also, I appreciate your lovely words regarding our personnel - we strive to offer an excellent service and it is great you found this to be... More 

Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Location is great. The state of the room I stayed in was pretty shabby. Random stains on the furniture. Floor tiles in the bathroom were loose. See photos for details - these photos were taken as I found the room. An odd thing to say, but wow, the loo roll was extremely low quality. I'm not sure I have felt... More 

1 Thank Stuart W
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Stuart W, Thank you for sharing your feedback! It is disappointing to read your stay was not up to your expectations and you were not happy with your room. Please accept my sincere apologies for the inconveniences you experienced. However, I would like to thank you for your input as through the feedback from out guests we are able... More 

Level Contributor
9 reviews
Reviewed 3 weeks ago via mobile

Phoned a few weeks ago to book and the staff member I spoke to was lovely and I managed to get the price cheaper by phoning rather than the online price. Stayed for one night and it was brilliant. Room was comfortable, clean and spacious. The staff were friendly and helpful. Breakfast was lovely, loads to choose from and very... More 

Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear JDPOZ, Thank you for visiting Novotel London Greenwich and taking time to leave us your valuable feedback! It is delightful to read you were positively surprised by the service provided by our staff as well as enjoyed our facilities. Also, many thanks for the lovely words regarding our breakfast. Our goal is to offer our guests a delicious meal... More 

Eindhoven, The Netherlands
1 review
Reviewed 4 weeks ago

The hotel is situated in a good area, with a helpful staf and clean rooms. I had a good stay here for 3 nights. The bar and resturant had a good mix of food and drinks, if I have one issue it was with that there was no check with the staf in het bar and hotel if you were... More 

Review collected in partnership with Accorhotels.com

Thank louissR2421WE
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear louissR2421WE, Thank you so much for posting your review! It is a pleasure to hear your stay with us was great and you were happy with our rooms, service as well as found our location convenient. I also appreciate your input regarding an issue you had with your room account - this is definitely the normal situation for us.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

Stayed for one night on a Friday. Situated right next to the Greenwich DLR Station so REALY convenient and my room overlooked the railway and I didn't hear a thing and slept very well! Greenwich is a lovely calmer place to visit in London. Parking is available at this hotel but would advise against driving in London if you can!... More 

1 Thank SarahBournemouth07
Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear SarahBournemouth07, Thank you so much for such an in depth review! I am exceptionally happy you had a great stay with us and you were impressed by the service our team offered. I will surely share your kind words with the whole team - it is always so encouraging to read such positive feedback! Thank you once again and... More 

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Room/Suite (15)
Hotel & Grounds (7)
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Staying in Greenwich

Neighbourhood Profile
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements at the Novotel London Greenwich
Elements at the Novotel London Greenwich
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel London Greenwich is a 4 star hotel in the heart of historic Greenwich, southeast London. Holiday makers are just 5 min walk from the National Maritime Museum and Royal Observatory and can explore the city with train and DLR station opposite the hotel. Business guests are just 12 min from the Canary Wharf financial district and enjoy the convenience of WiFi . Relax in our Elements Restaurant, L'attitude Bar and leisure suite. Limited pay parking on site operating on a first come first parked basis. ... more   less 

Additional Information about Novotel London Greenwich

Address: 173 - 185 Greenwich High Road, London SE108JA, England
Region: United Kingdom > England > London > Greenwich , East End / East London
Price Range: ₹ 6,908 - ₹ 14,226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Greenwich 4*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Cancelon, ACCOR, Priceline, Booking.com and Jetsetter so you can book your Novotel London Greenwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Hotel Style:
#40 Green Hotel in London
#157 Family Hotel in London
#165 Luxury Hotel in London
#247 Romantic Hotel in London
#273 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Greenwich staff and other travellers.
15 questions
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Questions? Get answers from Novotel London Greenwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced north overlooking DLR but very quiet”
 of 5 bubbles 421JimR, 25 Nov 2016 | Read review
“Not overlooking the railway line and careful its not a saturday night and your room overlooks the main entrance where busy pub next door!”
 of 5 bubbles , 27 Oct 2016 | Read review
“stone from the city”
 of 5 bubbles Craig23A, 18 Oct 2016 | Read review
“The suite is lovely for a special occasion”
 of 5 bubbles daenthomson, 23 Aug 2016 | Read review
“Twin room, two Nice beds”
 of 5 bubbles pierret693, 19 Aug 2016 | Read review
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