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Springfield Hotel London

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Traveller (142)
Room & Suite (64)
Dining (5)
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Overview
  • Excellent4%
  • Very good13%
  • Average23%
  • Poor22%
  • Terrible38%
Travellers talk about
AMENITIES
Free Internet
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Airport Transportation
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)
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59
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All reviewsneeded somewherebreakfast includednice breakfastweekend breakbusiness trip
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11 - 15 of 169 reviews
Reviewed 9 January 2018 via mobile

I made the horrible mistake of assuming that as this hotel was listed with Qantas Hotels, it would be a reputable, clean and comfortable hotel. I was wrong in so many ways. The room we were assigned had mould on the walls, a toilet that...More

Thank CRAIG M
Response from Springfield-Team, Manager at Springfield Hotel LondonResponded 31 March 2018

Dear Guest, I am sorry you did not enjoy your stay with us. I must assure you that on the numerous occasions that we check the toilet in your room, with you yourself present it worked as it should. For future reference may I suggest...More

A TripAdvisor Member
169
Reviewed 9 January 2018 via mobile

Toilet did not flush. Mould on the walls. Holes in the walls. Fire extinguishers were used to prop open the doors - safety issue for sure! Extremely pokey bathroom. We were booked to stay for 4 nights and left after 2 - the state of...More

1  Thank A TripAdvisor Member
Response from Springfield-Team, Manager at Springfield Hotel LondonResponded 31 March 2018

Dear Guest, I am sorry we could not be clearer on this issue at the time of your stay. We ask our guests to allow some time for the toilet tank to fill up again before attempting to flush again.

Reviewed 4 January 2018

Me and my partner stayed at the Springfield hotel on the 29th November. We wanted something close to the winter wonderland hyde park which it it only a 5 min walk away and only a 2 min walk from paddington tube station. We was suppose...More

Thank shanparis
Response from Springfield-Team, Manager at Springfield Hotel LondonResponded 31 March 2018

Dear Guest, I am sorry to hear about your issues with our parking policy. We are unable to confirm parking spaces as they are limited and we offer these spaces on a first come first serve basis for a fee of £25 per day. Although...More

Reviewed 31 December 2017

Recently visited The Springfield Hotel, London. Upon booking this hotel I was aware that this was a budget establishment and had very low expectations; despite my low expectations, I was still shocked at the service, and the condition of the premises, during my stay. The...More

1  Thank tomuk2017
Response from Springfield-Team, Manager at Springfield Hotel LondonResponded 31 March 2018

Dear Guest, As mentioned before in your earlier review! you were upgraded free of charge (you still paid the same rate as a single room) to a double room for your comfort and not by mistake. This was done because we were not busy during...More

Reviewed 23 December 2017 via mobile

after looking for a hotel with a free car park, we stumbled upon this hotel. When we turned up there was no car parking spaces and basically got told to use the nice hotel next door for their car park which resulted in a additional...More

Thank lewisjarvis7
Response from Springfield-Team, Manager at Springfield Hotel LondonResponded 31 March 2018

Dear Guest, Our parking policy is clearly communicated to our guests at the time of booking. We have very limited parking spaces which we charge at £25 and we are unable to book these in advance. If however on arrival we find that our parking...More

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About
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$ 94 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 94 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (142)
Room & Suite (64)
Dining (5)
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Room Tips
"Don't even consider this Hotel;"
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"Avoid at all costs"
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"Go somewhere else"
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"I dont think there are any good rooms as the other room we booked was similar"
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