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Springfield Hotel London

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Springfield Hotel London
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233 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Westcliff-on-Sea, United Kingdom
Reviewed 16 January 2017

Where do I start? Our room was on the third floor and no lift, so avoid if you struggle with stairs. Lumpy mattress which you could feel the springs through. A previous guest had left a parting gift in the loo which stank the room out when I went for a wee. Shower was separate to the loo which is...

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Thank Greg E
Swindon, United Kingdom
Reviewed 5 January 2017

We booked this hotel for 13 family members as it was difficult to get a place in central London for all of us to stay for the dates we wanted. Anyway after booking we decided to read the reviews and there was not a single positive one. We couldn't get a refund so the only choice we had was to...

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1Thank Michelle D
Reviewed 5 January 2017 via mobile

Arrived at the hotel on 27th December with a big group of my family. Our rooms were awful, the headboards were wobbly, in one of the rooms the carpets were stained with white patches around the bed area.... My brother and his wife stayed near the top floor and when I went upstairs to see them I felt as though...

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1Thank Nawal D
Reviewed 15 November 2016 via mobile

Didn't even stay here. Booked to stay next year had an issue and the receptionist was extremely unhelpful and hung up on me more than once. Appalling customer service would not recommend here at all..

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1Thank wild21
Reviewed 15 November 2016 via mobile

Sub-standard. Lobby cluttered with large shipping boxes and "stored" luggage. Fanny-pinching toilet seat. Duct taped electrical outlets. Dirt-encrusted exhaust fans with missing frames. Sporadically flushing toilets. Cracked windows. Pealing paint. Slug trails on basement room carpet. Handle missing on hot water faucet. Dried on feces on outside of toilet bowl.122 pounds per night. Utility closets packed with junk, big fire...

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1Thank Carol W
Reviewed 1 October 2016 via mobile

We payed 250£ for two nights. For that kind of money you would at least expect that your toilet seat is not broken, your bed would be made, the window is not broken, salt with the pepper at breakfast, there would be a remote control, a nice bed and a clean carpet. But none of that. What we did get...

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Thank Carnita S
Reviewed 13 September 2016

Horrible night spent along side unflushed toilet, no hot water at sink, cracked toilet seat, windows covered with dirt and mold, window pane broken, dirt and rust on walls, filthy hallways. YUCK. We bolted for another nearby hotel as soon as the sun rose. There is no reason for this place to be so disgusting. It sits in a row...

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Thank Rollje
Huyton, United Kingdom
Reviewed 16 July 2016

Excellent location for where I wanted to be. The staff on the front desk were friendly and helpful. The room - gosh, where do I start. Room 1a in the basement. Dampness coming out of the cubby-hole 'bathroom', shower fixture in a bad shape - toilet flushed, so that was a bonus, but couldn't work out how the extractor fan...

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Thank DavidNewman69
Shrewsbury
Reviewed 10 July 2016

Needed a hotel close to Hyde Park and Marylebone Station, this hotel perfectly situated in the middle. Clean everywhere, great friendly and helpful staff. Perfectly cooked breakfast. Great price and would stay again.

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Thank Jenna38
Reviewed 10 July 2016 via mobile

We paid £125 for one night for two people. I want expecting much.. But what we got was worse than I could have ever expected. Firstly, I have never had a bed that was as hard, as lumpy, as uncomfortable as this one. It truly was an awful nights sleep. Secondly, it was as dirty as hell! The bathroom was...

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Thank Vettecarl

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi

Additional Information about Springfield Hotel London

Address: 154 Sussex Gardens, London W2 1UD, England
Region: United Kingdom > England > London
Price Range: ₹ 4,758 - ₹ 10,352 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Springfield Hotel London 2.5*
Number of rooms: 15
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Also Known As:
London Springfield Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Springfield Hotel London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, take your own mattress, set of tools to fix the shower, window and electricals. Better yet, stay in a different hotel.”
 of 5 bubbles 169grege, 16 Jan 2017 | Read review
“Can't think of one”
 of 5 bubbles 942michelled, 5 Jan 2017 | Read review
“Broken windows let in noise!”
 of 5 bubbles Rollje, 12 Sep 2016 | Read review
“Not 1a (though don't know whether the others are any better)”
 of 5 bubbles DavidNewman69, 16 Jul 2016 | Read review
“We stayed in room 2 on the ground floor.”
 of 5 bubbles alan266, 16 May 2016 | Read review
5 of 5