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Hotel Xenia Autograph Collection

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#89 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Xenia Autograph Collection
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1,217 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Columbia, South Carolina
Reviewed 6 days ago NEW

My wife and I stayed here for 3 nights while recently visiting London. I found the hotel through Marriott and paid with points, which only allows you to book in the Petite Double room category. I contacted the hotel and asked about a paid upgrade, and management promptly responded by offering a reasonably priced upgrade to an Executive room. Once...

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Helpful?
Thank David P
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share such a lovely review following your recent stay at Hotel Xenia, Autograph Collection. I am pleased to read that our Reservations Team has swiftly assisted you and that you really enjoyed the upgrade to our Executive room. I am also delighted that the décor of our rooms met your taste;...

Atlanta, Georgia
Reviewed 1 week ago

The service was great here, if a bit over the top. The room was very small which was fine since we really only needed a place to sleep and shower. But if you are going to be spending much time in the hotel itself that may be a concern. Bed was comfortable, shower had good heat and water pressure, bathroom...

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Helpful?
1Thank Luke R
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to write your review following your recent stay at Hotel Xenia, Autograph Collection. I am glad to read that you felt the service was great; customer care is among our top priorities and we are working hard every day to ensure our guests live a memorable experience when they are with us....

Sarpsborg
Reviewed 2 weeks ago via mobile

We visited this nice & cozy hotel on a short visit to London during midweek. This hotel had a serviceminded personel and we felt like they really appreciated our stay. Our room was clean and nice. Breakfast was great with almost everything we needed. We will certainly be back the next time we visit London!

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Helpful?
Thank Tor M K
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at Hotel Xenia, Autograph Collection. I am happy to read that you appreciated our cosy atmosphere; our Victorian building gives the hotel a distinctive and charming character and helps to convey intimacy to all our common and private areas. I am delighted to hear that our staff have contributed...

WEST YORKS
Reviewed 2 weeks ago

From start to finish this was a lovely hotel to stay at where the hotel could not do enough for us. We arrived early so the hotel kindly took our luggage and made sure it was in our room when we arrived back. We were also welcomed with a cool refreshing glass of water whilst we checked in. The room...

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Helpful?
Thank ANDY K
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for posting such a lovely review of your stay at Hotel Xenia, Autograph Collection. I am delighted to read that our warm and attentive welcome made you feel immediately comfortable. Customer satisfaction is at the heart of what we do and each member of the staff is highly committed to ensure that the experience of our...

Cuckfield, United Kingdom
Reviewed 3 weeks ago

First class weekend. Nothing was too much trouble for the staff. Lovely room and breakfast. Great central for underground and buses to the west end. My wife was thoroughly spoils by the staff for her 70th birthday with complimentary fruit and Prosecco.

Review collected in partnership with this hotel
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Thank jimredfern
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for choosing Hotel Xenia, Autograph Collection to celebrate such a special birthday. I am thrilled to read that we were able to exceed your expectations and that you think so highly of our staff. Our brand promise is “defined by courtesy, refined by culture” and as such, we strive to ensure that our guests feel welcome...

Colchester, United Kingdom
Reviewed 3 weeks ago

Reading previous reviews I already knew that the rooms were small but they are very tastefully furnished and comfortable. The staff were very friendly and couldn't so enough to help and I enjoyed the variety of food on offer at breakfast. Cromwell Road is very busy so I was grateful for a room at the rear of the hotel.

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Thank EggFollower
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to write your very kind review on your recent stay at Hotel Xenia, Autograph Collection. I am glad that the décor of our rooms met your taste; all our rooms offer luxury amenities such as L’Occitane toiletries, luxury cotton bed linen, hand-woven cashmere blankets and state-of-the-art technology. Furthermore, as we believe that...

Warsaw, Poland
Reviewed 3 weeks ago

Xenia Hotel is conveniently located in South Kensington, just 5 minutes walk from Gloucester Road tube station. Hotel is located in beautiful victorian building. Rooms in this hotel are very small (I knew it, but my room as the size of room is mentioned on the hotel's website, but my room number 417 was extremely small), but I'm aware that...

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Helpful?
1Thank Mariusz K
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for your wonderful and detailed review about your recent stay at Hotel Xenia, Autograph Collection. Our position is very strategic; we are at the very heart of the Royal Borough of Kensington and Chelsea, in a perfect location for guests who wish to explore London and its neighbourhood. Furthermore, we are walking distance to Gloucester Road...

Hertfordshire
Reviewed 4 weeks ago

We had a delicious Chocolate Afternoon Tea on Sunday at Xenia Hotel. Sandwiches, scones and a unique selection of cakes - all lovely. The staff were very pleasant and attentive. It was a real afternoon treat which I highly recommend.

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Thank Banoffeepie
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share your experience on the Chocolate Afternoon Tea at Hotel Xenia, Autograph Collection. I am delighted to read that you highly recommend our afternoon tea experience. Your comments will certainly be passed on to our chef Andrea Angeletti and his team. They take a lot of care in preparing the scones...

Irvine, California
Reviewed 4 weeks ago via mobile

The hotel is approx a 5 to 10 minute walk from the Earl's Court Metro Station. The metro station is a straight shot to Heathrow in 40 minutes. No stairs to lug your luggage at either end - so a very convenient and inexpensive way to get to and from Heathrow. The Piccadilly metro line is very useful for many...

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1Thank Gail F
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Hotel Xenia, Autograph Collection. We are in a very strategic location; we are at the heart of the Royal Borough of Kensington and Chelsea, walking distance to the National and History, the Science, the Design and the Victoria and Albert Museum; and as you have noticed, we...

Reviewed 4 weeks ago via mobile

Having stayed here twice I feel that it is one of the best hotels I stay at in London. It is very relaxed whilst at the same time providing great service and excellent rooms with great style. Highly recommended.

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Thank Dededoodoo
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review

Dear Guest, Thank you for choosing again Hotel Xenia, Autograph Collection for your trip to London. I am delighted to read that you feel relaxed when staying with us; our brand promise is "defined by courtesy, refined by culture" and as such, our daily commitment is to make sure that our guests feel comfortable and looked after at all time...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Learning from history. Leaving a legacy. ‘Xenia’ expresses the ancient Greek concept of hospitality. It harks back to a time when people believed the Gods lived among them. So an encounter with a stranger was characterised by kindness and those far from home were warmly welcomed as friends - it was an extraordinary level of courtesy we're proud to prolong today. Defined by courtesy, refined by culture is our living motto; from the front desk staff who greets guests with a friendly smile, a Concierge team who are always on hand to help, at Xenia we offer a distinctive level of luxury. The hotel comprises 99 rooms individually appointed, two contemporary bars, a private dining room, meeting rooms and Evoluzione, a fine dining Italian restaurant that is in a class of its own. ... more   less 

Additional Information about Hotel Xenia Autograph Collection

Address: 160 Cromwell Road, London SW5 0TL, England
Region: United Kingdom > England > London > South Kensington
Price Range: ₹ 10,352 - ₹ 19,200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Xenia Autograph Collection 4.5*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#81 Luxury Hotel in London
#86 Family Hotel in London
#118 Romantic Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room was well appointed and beautiful, and the balcony had a quaint little table with a beautiful view. ”
 of 5 bubbles davidpP8286QO, 17 Feb 2017 | Read review
“Try to get a room at the back of the hotel to avoid traffic noise”
 of 5 bubbles EggFollower, 30 Jan 2017 | Read review
“I asked for quiet and my room near the back stairs was perfect!”
  • Cozy room
 of 5 bubbles AmyF628, 17 Jan 2017 | Read review
“Nice location in a quiet area like a local neighborhood.”
 of 5 bubbles Grayzine, 16 Jan 2017 | Read review
“The room is small and it's enough for one person only”
 of 5 bubbles 457aishaa, 6 Jan 2017 | Read review
5 of 5