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The Wellesley

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#308 of 1,078 Hotels in London
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239 Reviews from our TripAdvisor Community

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Showing 217: English reviews
London
Reviewed 1 week ago

For anyone that has left a negative and poor review of this Hotel, please look in the Mirror !! From the moment we arrived we were made to feel so welcome. All of the staff from Doorman, reception, Butlers, Restaurant etc are truly first class......We had our 3 year old daughter with us and they make such a fuss of...

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Helpful?
1Thank LondonTraveler8
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear LondonTraveler8 Thank you very much for your kind words. I am pleased to see we exceeded your expectations and that your daughter enjoyed her time with us too. It will be our pleasure to welcome you back during your next visit! Best wishes Stefano Lodi General Manager

Reviewed 2 weeks ago via mobile

I stayed at The Wellesley a week ago. It was perfect from the second I walked in. The staff were great, the customer service was great also the Rolls Royce Service and Butler service they offer is truly something to be remembered. I stayed her for a special occasion and with the help of the staff at this hotel it...

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Helpful?
1Thank bigandy777
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear bigandy777 Thank you for your positive comments. I look forward to sharing these with the wider team at The Wellesley in particular with Richard from Concierge. We endeavour to create memorable experiences and I am delighted to see we have achieved this during your stay. I look forward to welcoming you back again soon. Yours sincerely Stefano Lodi General...

Reviewed 2 weeks ago via mobile

My friend took me here for an afternoon tea surprise. Every need is catered for at the Wellesley, and we left feeling treated (and very full!). The surroundings are beautiful, and the staff are attentive to the highest level. Overall, I felt pampered for a couple of hours so it was a perfect birthday treat!

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Helpful?
Thank Claire R
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear Claire R I am delighted you enjoyed your afternoon tea at The Wellesley. Thank you for sharing your positive review. We hope to welcome you back in the near future. Best wishes Stefano Lodi General Manager

Reviewed 3 weeks ago via mobile

Crystal bar at the wellesley was an experience for me! Great bar and waiting staff! The cigar menu could cover any taste and the cocktails ware delicious! I was surprised with the waitress Yiuli she was the best thing in the bar! I had everything before I even ask for something new nuts a glass of water fresh cocktails just...

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Helpful?
Thank Yiannis V
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear Yiannis V Thank you very much for your kind words. I am delighted that you have enjoyed your cigar experience at The Wellesley. I will ensure Yiuli is made aware of your review also. We look forward to welcoming you back to The Wellesley. Best wishes Stefano Lodi General Manager

NC
Reviewed 4 weeks ago

We stayed for a few days in October, and it was a perfectly adequate hotel for our needs (a few days of leisurely sightseeing/shopping/eating). The location is wonderful- right at the Hyde Park corner tube stop, and across the street from Hyde Park. We enjoyed morning walks/runs/coffee every morning of our stay. There are a few pubs/restaurants nearby, as well...

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Helpful?
Thank laurenpk
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear laurenpk Thank you for taking the time to leave your review. Your comments have been taken on board by the team. I apologise your stay was not to the standard we aim to provide. Whilst we always endeavour to have rooms available to check-in to at a more suitable time to early arrivals, I see we did not meet...

Singapore, Singapore
Reviewed 31 October 2016 via mobile

Spent several nights there recently and was very impressed with the hotel and service level. Rooms were quite large and had all the 5 star amenities expected, including butler service 24h a day! Good location in Knightsbridge and about 15 walk to Harrods. They had a complementary Rolls Royce car service which would drop you off anywhere within 1.5 miles...

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Thank Lucell
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear Lucell I am delighted you enjoyed your stay with us and I very much look forward to welcoming you back to The Wellesley again. Kind regards Stefano Lodi General Manager

Hurstpierpoint, United Kingdom
Reviewed 27 October 2016

Poor overall Poor customer service. Misleading regarding the rooms and we ended up paying for a JS while staying in a very small size room. Only interested in charging guests on arrival something i have never experienced with any hotel. Very rude manager. Did not understand the breakfast drama with A La carte. Unacceptable. Will never stay there again. Avoid...

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1Thank charllott1
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear charllott1 Thank you for taking the time to leave your comments. I am disappointed you feel this way about your experience with us. Your comments are certainly not how we aim to perceive ourselves. Please contact me directly to rectify the issues you experienced, so I can ensure they do not occur again. I remain at your disposal for...

Stamford, Connecticut
Reviewed 25 October 2016 via mobile

Wow. I've been coming to London 3-4 times a year for the last 5 years with my husband ( he for business and me for touring) and I don't bother reviewing hotels. We stay at the big good ones: The Langham, The London Edition, The Corinthian, Browns. I like to change up the neighborhoods and saw a stay 4 nights...

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Thank Rina P
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear Rina P I am very pleased you enjoyed your first experience at The Wellesley and I hope it is one of many. We pride ourselves on ensuring guests enjoy their time with us and we always appreciate such positive reviews. The recent addition of the handy smartphone device has proven very popular since we implemented some weeks ago, I...

Reviewed 24 October 2016

Staying with my partner for her Birthday. Well, what an experience! A hotel in London with a complete aim to please! And rooms that rival the luxury of some of the best suites and villas i've ever had the pleasure of enjoying. From walking in the front door when we arrived and walking out as we left, every courtesy and...

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Helpful?
2Thank Daniel W
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear Daniel W It is with great pleasure I read your review, thank you for taking the time to do so. I hope your partner had a wonderful birthday and we look forward to welcoming you back to The Wellesley soon. Best wishes Stefano Lodi General Manager

Louisville, Kentucky
Reviewed 9 October 2016

We were deeply disappointed in many facets of our stay at The Wellsley. But before we review the reason for this poor rating, we should note a few of the excellent points at the property. The location is fantastic, across from Hyde Park and just next to a tube station. It would be hard to find a better location. Prior...

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6Thank KeithAHall
WellesleyGM, General Manager at The Wellesley, responded to this review

Dear KeithAHall Thank you for taking the time to leave your detailed review of your stay at The Wellesley. I am glad to see your queries were dealt with in a genuine and sincere manner by our team, specifically Andre. I am disappointed to read that the smell of cigar smoke was an issue for you. We make every effort...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
London's finest boutique-grand hotel, The Wellesley offer contemporary luxury, Art Deco glamour and uncompromising service in London's Knightsbridge. Each of the 36 suites and bedrooms is individually finished with sumptuous décor and amenities. The jewel in the crown is The Wellesley Penthouse, overlooking Hyde Park, which occupies the entire sixth and seventh floors. The Jazz Lounge echoes to the spirit of Cleo Laine, Amy Winehouse, George Melly, Mica Paris - legends who have graced this building in its past years. The Crystal Bar and Oval Restaurant celebrate the 1920s glamour and style. The elegance of the décor, the sounds and the ambience may recall another era. The warmth of the service, however, is beyond compare. It is based only on our own aspiration - which is to exceed your every experience. ... more   less 

Additional Information about The Wellesley

Address: 11 Knightsbridge, London SW1X 7LY, England
Region: United Kingdom > England > London > Belgravia
Price Range: ₹ 23,272 - ₹ 85,822 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Wellesley 5*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#58 Spa Hotel in London
#67 Romantic Hotel in London
#112 Family Hotel in London
#115 Business Hotel in London
#223 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Wellesley staff and other travellers.
8 questions
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Istanbul, Turkey
London, United Kingdom
over a year ago
3 months ago

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Questions? Get answers from The Wellesley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite to meet our needs and was fantastic.”
 of 5 bubbles LondonTraveler8, 28 Nov 2016 | Read review
“Ask for a room NOT on the first floor- we felt stuck in a corner.”
 of 5 bubbles laurenpk, 8 Nov 2016 | Read review
“We did not have a Hyde Park view but that will be a definite on my next trip”
 of 5 bubbles sexysammy2323, 26 Sep 2016 | Read review
“Go for a suite if possible to get gorgeous bathtub and rain forest shower!”
 of 5 bubbles gallerygirl09, 18 Sep 2016 | Read review
“I stayed at the Louis Armstrong Suite, the centre of the hotel overlooking Hyde Park. I recommend staying there!”
 of 5 bubbles mitraab, 14 Sep 2016 | Read review
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