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DoubleTree by Hilton London Greenwich

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#178 of 1,090 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,554 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton London Greenwich
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Showing 1,395: English reviews
New Forest, United Kingdom
Reviewed 3 weeks ago

Great hotel, easy access to DLR. good range for breakfast buffet. Friendly staff and clean rooms. Great base for exploring Greenwich and the cutthroat sark, and the DLR is only a short walk to take you to Canary Wharf and on into town.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank B4498NJjanets
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Reviewer Thank you for the positive comments on our hotel. As the most recent addition to DoublTree by Hilton, it is great to have such feedback. Kind regards Rory

London, United Kingdom
Reviewed 3 weeks ago

From start to finish this hotel was exceptional. Right from the initial reservation call, through to walking out the door the staff are professional, and friendly. I would not want to stay anywhere else when I am in London. I have stayed here several times, ideal for a weekend or overnight stay. Easy to get to the O2 if going...

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Helpful?
Thank dolphin692
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Reviewer Many thanks for your glowing review of DoubleTree by Hilton London Greenwich. Please be assured that your comments will be passed onto the great team here. Regards Rory

london
Reviewed 3 weeks ago

Stayed for the first time here yesterday. Became a Doubletree by Hilton brand 2 months ago. Quite an imposing building with ornate staircase. The staff were very polite wherever we met them. Duty with a smile. The usual cookie reminded you that you were in a Doubletree. We were upgraded because of our diamond status.The room was tastefully furnished with...

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Helpful?
Thank erickent81
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Reviewer Thank you for your great review. It is always good to get feedback from our most loyal of guests. As a diamond honors member you travel a lot, so your feedback is fantastic for us all here. Kind regards Rory

Kent, United Kingdom
Reviewed 3 weeks ago via mobile

I can't and won't stop raving about how great this hotel is.i booked it as a surprise treat for my husbands 30th which also included dinner for 30 guests and 4 children. The Room I booked a junior suite and specifically asked for the suite on the lower ground. I was told however that there is no guarantee I would...

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Helpful?
1Thank asholag1
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Reviewer Thank you so much for your feedback. It is very appreciated by the Team here at DoubleTree by Hilton London Greenwich. We look forward to welcoming you back in the near future. Kind regards Rory

England, United Kingdom
Reviewed 3 weeks ago

We had a mixed experience at this hotel during a weekend stay. Prior to arriving it was far too hard to get hold of the hotel to confirm we would be arriving late. I wanted to speak to a human and confirm our plans but the prolonged Hilton phone messages and options meant it took over 5 minutes on the...

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Helpful?
Thank Jamie H
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Reviewer Thank you for your feedback. While we are delighted you enjoyed your stay, be assured that your feedback is appreciated. As for thin walls, we are in the process of rectifying this in isolated rooms. Kind regards Rory

Reviewed 3 weeks ago via mobile

Very nice and comfortable from checkin to check out. Staff was very friendly and polite. The rooms look nice and clean. If you are looking for a hotel to worth the money you spend , you can choose this one.

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Helpful?
Thank Gabriela M
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Gabriela M Many thanks for the feedback and the mention of our friendly and polite staff. We strive to do our best for our customers and your feedback is appreciated by all. Kind regards Rory

Reviewed 3 weeks ago via mobile

I have just recently got back from a lovely weekend break in this lovely hotel, on arrival the reception staff were very welcoming and pleasant and were very helpful and offered help with our luggage. We also got freshly baked cookies which were delicious!! Once we arrived in the room we were pleasantly pleased!! The room was spacious and had...

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Helpful?
Thank rioleigh
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear rioleigh Thank you for such great feedback. Your feedback is appreciated and be assured the staff will take great comfort and encouragement from hearing the same. I hope to welcome you back to DoubleTree by Hilton London Greenwich in the near future. Regards Rory

Reviewed 3 weeks ago via mobile

Stayed at this hotel many times and continue to return. It has recently been sold/rebranded and is now part of the Hilton group. We still enjoyed our visit. Love the location. Out of central London but easy to get in and out with convenience of dlr. nice stroll into Greenwich where we had breakfast at Bills one morning. We find...

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Helpful?
Thank Rebekah20
Arshad K, General Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Rebekah20 Thank you for your review and glowing comments. They are very appreciated by the team and I. We look forward to welcoming you back in the near future. Kind regards Rory

Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Great hotel in an amazing location booked a few months in advance and got a really good deal for the quality of hotel. Nearby Deptford and Greenwich stations and also the DLR literally won't walk more than 5 minutes to be at any of the stations. Tesco is also nearby if you need anything as is a pure gym if...

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Helpful?
Thank D11FYY
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear D11FYY Many thanks for your comments. It was great to hear the positives, but I also noted some issues in relation to the room service pizza and AC units. Please accept our apologies for these. I have reviewed the room service pizza myself and can ensure no re-occurrence in the future. In relation to AC units we are presently...

Brighton, United Kingdom
Reviewed 3 weeks ago

Outstanding Hotel & great value for money.Its was a shame I didn't have time to relax and dine within the grounds as I know I would have enjoy much more.Staff were so polite and had passion for there jobs on all departments.So close to the city of London.

Review collected in partnership with DoubleTree by Hilton
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1Thank elainemM9301BU
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear ElainemM9301BU, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London Greenwich. We are delighted to read that you enjoyed your stay with us and will make sure to share your comments with our team for their great work. We do hope to welcome you again at the hotel...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: ₹ 6,702 - ₹ 15,337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#86 Best Value Hotel in London
#125 Business Hotel in London
#138 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 003 a must!”
CumbriaMazzam, 11 Apr 2017 | Read review
“All room are clean and spacious, however if a view is important to you, then the higher the floor the better,”
dolphin692, 4 Apr 2017 | Read review
“Some rooms have views over the little garden, which is nice and the sun comes up through the windows.”
846ruthc, 26 Mar 2017 | Read review
“8th floor rooms are likely the best”
  • London skyline all be it from a distance
  • Room 804 - Premium Room
AngusJ, 20 Mar 2017 | Read review
“Safari Suite.”
334hirals, 19 Mar 2017 | Read review
5 of 5