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DoubleTree by Hilton London Greenwich

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#177 of 1,088 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,547 Reviews from our TripAdvisor Community

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Showing 1,388: English reviews
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Lyme Regis
Reviewed yesterday NEW

Hotel provided ideal base for family trip. A calm refuge for the geriatrics, and within walking distance of the happenings for younger members. Friendly reception and very helpful restaurant staff. Lovely food. Looking forward to finding an excuse to be cossetted again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank LymeLight
Worthing, United Kingdom
Reviewed 2 days ago NEW

Top floor with a beautiful view across London. Extremely comfortable bed...great night sleep. Location was perfect...a quick dlr out of London. As ever...service at a Hilton was consistently world class

Review collected in partnership with DoubleTree by Hilton
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Thank aoifebdillon
anzing, Germany
Reviewed 2 days ago NEW

Found this hotel by chance as a very good price vs. downtown hotel for a Easter weekend trip to London. Very friendly and motivated personel. Clean and calm. Good connection to the city by bus and train - so we had a super stay. A definite recommendation.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Peter W
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Peter W, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London Greenwich. We are delighted to read that you enjoyed your stay with us and will make sure to share your comments with our team for their great work. We do hope to welcome you again at the...

Bedfordshire
Reviewed 3 days ago NEW

Really disappointed with our stay :( Our room was a glorified cell with the view of a brick wall/another hotel room. The window itself was very high up the wall and represented that you would only expect in a prison cell. The bedding was made from duck down which is completely unethical to animal welfare!

Review collected in partnership with DoubleTree by Hilton
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Thank Jeffries-Family
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Jeffries-Family, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London Greenwich. Firstly, allow us to apologise for failing to meet your expectations on this occasion. We offer different categories of rooms to suit the different needs of our guests why not try our deluxe rooms which are on...

United Kingdom
Reviewed 5 days ago NEW

Stayed for the Tall Ships weekend, fab hotel with great reception and bar staff. Shame that they serve frozen chips in a 4star and have a restaurant manager who didn't take kindly on this criticism, who then blanked us for the remaining time with no offer of sweet or coffee to end our meal with. Would still recommend this hotel...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shirley w
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Shirley w, Thank you for your positive feedback and for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We are delighted to see that you enjoyed your stay with us, and have graded our services with such high scores. It is a real pleasure to learn that your experience with us was...

Reviewed 5 days ago NEW

I booked an afternoon tea here for mothers day and it was delicious. My mum had a lovely time and the afternoon tea came pretty much straight away. The tea was really nice and the staff were incredible! They were very friendly and we are vegetarians so they specifically made us vegetarian sandwiches. The inside off the hotel was beautiful....

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Helpful?
Thank Travelbug0708
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Travelbug0708, Thank you for your wonderful review from your Afternoon Tea experience at our Hotel. We are delighted to hear that you enjoyed your day, and that our team were able to accommodate you so well! We continuously strive to provide exceptional service and a high quality product. Your valued feedback is gratefully received and we hope you will...

Brockenhurst, United Kingdom
Reviewed 5 days ago NEW

I stayed in this hotel location a couple of yersars ago beforeit was a Double Tree Hilton. I elected to return because of the location and I was not disappointed. The front desk staff are excellent and highly efficient. Bar and restaurant staff are the same. Rooms are good if slightly small with comfortable king size beds and very nice...

Review collected in partnership with DoubleTree by Hilton
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Thank Mike B
Reviewed 6 days ago NEWvia mobile

One a visit to the city we booked this on line. The hotel is going through a revamp for the rooms. We was given a newly refurbished room , this was clean with great decor. We were going to the theatre so didn't use the facilities, we had a drink in the bar. The staff were very helpful and friendly....

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Thank Steve W
Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

We were visiting Greenwich for the Tall Ships event and stayed at the Double tree Hilton for one night and must say the staff were very friendly and efficient. Hotel very good and handy for transport in and out of London. Only small gripe was the breakfast having to wait to get hot food renewed due to volume of people...

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Helpful?
Thank ppbretreat
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear ppbretreat, Thank you for taking the time to tell us about your experience at DoubleTree by Hilton London Greenwich. I was delighted to hear you enjoyed your time with us,however i am sorry to hear that we did not meet your expectation on breakfast. I will be speaking to my Kitchen and service team to implement a procedure in...

London
Reviewed 1 week ago via mobile

We only stayed for one night, but what a fabulous experience. Every member of staff we met was polite and helpful, and extremely welcoming. The room was spotless, as were the communal areas. Thoroughly recommended.

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Helpful?
Thank Emma M
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Emma M, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London Greenwich. We are delighted to read that you enjoyed your stay with us and will make sure to share your comments with our team for their great work. We do hope to welcome you again at the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: ₹ 6,737 - ₹ 15,417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#87 Best Value Hotel in London
#125 Business Hotel in London
#138 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 003 a must!”
CumbriaMazzam, 11 Apr 2017 | Read review
“All room are clean and spacious, however if a view is important to you, then the higher the floor the better,”
dolphin692, 4 Apr 2017 | Read review
“Some rooms have views over the little garden, which is nice and the sun comes up through the windows.”
846ruthc, 26 Mar 2017 | Read review
“8th floor rooms are likely the best”
  • London skyline all be it from a distance
  • Room 804 - Premium Room
AngusJ, 20 Mar 2017 | Read review
“Safari Suite.”
334hirals, 19 Mar 2017 | Read review
5 of 5