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Travelodge London Excel Hotel

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Travelodge London Excel Hotel
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644 Reviews from our TripAdvisor Community

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There are newer reviews for Travelodge London Excel Hotel
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Showing 611: English reviews
Plymouth, United Kingdom
Reviewed 19 September 2016

Stayed for two nights for a show at Excel. Location is great but sadly went downhill from there. Room was hot and first night went to the bar for dinner. Food was acceptable but quantity of chips was not. Barely slept in a very very hard bed and had to open the window because room was very hot. Noise from...

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Helpful?
Thank karengY1134HE
TravelodgeUK, Remy from the Social Media Team at Travelodge London Excel Hotel, responded to this review

Thank you for taking the time to review our hotel. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your feedback to...

Liverpool, United Kingdom
Reviewed 19 September 2016

The only thing that stopped this being a 1... dot(?)... review was the fact that the staff are great. But the hotel was awful. No aircon meant that it was impossible to sleep, and impossible to even stay in the room to work. Speaking of work, the wi-fi, which unlike other hotels, you have to pay for, was just abysmal....

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Helpful?
Thank h2wh0a
TravelodgeUK, Shannon from the Social Media Team. at Travelodge London Excel Hotel, responded to this review

Thank you for sharing your experience. Feedback is really important to us and detailed comments like yours will help us in improving our services. However we are happy to hear that our staff contributed positively to your stay. We will ensure our hotel team receive a copy of your review and we are really pleased that you enjoyed the cleanliness...

London, United Kingdom
Reviewed 13 September 2016 via mobile

Stayed here with family and had a fantastic time five minutes walk to beckton park five mins to station lively walk along prom over looking the river and seeing the planes at london city airport which my boys loved staff very polite and professional and go the extra mile and anna the manager was fantastic helped with parking issues and...

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Helpful?
Thank christinecH8921TX
TravelodgeUK, Shannon from the Social Media Team at Travelodge London Excel Hotel, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again...

nuneaton
Reviewed 6 September 2016 via mobile

Cheap (?) and cheerful, and relatively new this is one of the better properties in this chain but you get what you pay for, and this is London after all ! The parking is a reasonable price for guests (£8.00 per 24 hours), the reception area is fine and the bar/restaurant is more than adequate. But I'm guessing that you...

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Helpful?
Thank Peter J
TravelodgeUK, Charlotte from The Social Media Team at Travelodge London Excel Hotel, responded to this review

Please allow us to thank you for sharing your recent review with us at our London Excel Travelodge. We're pleased to hear that you found the hotel an ideal location for your needs and you were happy with the price of parking for 24 hours. We're sorry to hear that your stay was affected by the warmer late summer temperatures...

Flintshire North Wales
Reviewed 2 September 2016

While being roughly 5miles out of the city of London this Travelodge is well worth a visit.It is 5mins walk (I walk slow) from the Prince Albert Station on the DLR (Dock land Railway) board by the Tower of London. It's roughly 20mins from the Tower to Prince Albert.£3-20p with an Oyster card. The staff are very helpful any requests...

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Thank Myair
Doncaster, United Kingdom
Reviewed 30 August 2016

Never book in summer. No aircon. It was very very hot. You cant even imagine. Sauna...it is better to use holiday inn next door.?............they have got aircondition. It is also very noisy. Airport just meters away.

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Helpful?
Thank 518januszs
TravelodgeUK, Niki from The Social Media Team at Travelodge London Excel Hotel, responded to this review

Thank you for taking the time to review our hotel. We are really sorry to hear that the temperature of the room spoilt the comfort of your stay with us. We have passed on your feedback to the hotel. As your experience was not up to our standards, could we kindly ask you to contact one of our Customer Services...

Sheffield, United Kingdom
Reviewed 26 August 2016

great place to stay rooms very comfortable though very hot ( unusual weather for UK !!) helpful staff and reasonable food excelent and reasonable car parking which is a bonus great location for london and great public transport

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Thank 124deen
Portsmouth, United Kingdom
Reviewed 25 August 2016

Stayed there on the hottest day of the year, so the lack of air con was really noticeable. Other than that, pretty much the usual Travelodge experience. I arrived after midnight and the bar was still open. I asked for more decaff coffee and milk and was given fresh milk by the friendly and helpful receptionist. Apart from the very...

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Helpful?
Thank JohnW1960
TravelodgeUK, Remy from the Social Media Team at Travelodge London Excel Hotel, responded to this review

Thank you for sharing your experience. We are sorry to hear that your experience was spoiled by the lack of air conditioning. We have taken measures to limit the nuisance caused by the heat and we do apologise if these were not sufficient to give you a good night’s sleep. Furthermore, we're very pleased our hotel colleagues were friendly and...

Rochester, United Kingdom
Reviewed 25 August 2016

Excellent value, helpful staff and comfortable room. We enjoyed the breakfast, well cooked food and great coffee. Had ground floor room which was no problem, very quiet and no hassle with lifts. Parking reasonable at £8 a day for guests. Borrowed a hair dryer twice after mine stopped working, very handy.

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Helpful?
Thank wendymG8334BZ
Warrington, United Kingdom
Reviewed 25 August 2016

A great hotel in a great location. In walking distance of the excel and a tube station. Staff welcoming and very helpful. The rooms were very clean and comfortable. Overall, great stay there and would go again.

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Helpful?
Thank alisoni482

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi

Additional Information about Travelodge London Excel Hotel

Address: 1016 Dockside Road, London E16 2FQ, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 4,888 - ₹ 9,572 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge London Excel Hotel 3*
Number of rooms: 131
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Hotel Style:
#58 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge London Excel Hotel staff and other travellers.
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Questions? Get answers from Travelodge London Excel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room without bed bugs”
 of 5 bubbles puneet478, 4 Dec 2016 | Read review
“bring your own air con in summer months”
 of 5 bubbles 840marko, 21 Sep 2016 | Read review
“If I go again when the temperature is high, I will ask for a room at the back!”
 of 5 bubbles jamesbX9453AM, 21 Sep 2016 | Read review
“Ground floor room fine, still able to open window.”
 of 5 bubbles wendymG8334BZ, 25 Aug 2016 | Read review
“Don't stay in hot weather”
 of 5 bubbles nikkers71, 15 Aug 2016 | Read review
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