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All reviewslondon city airportroyal albertdlr stationtravel lodgecanning townfamily roomminute walkclean roomsjubilee linegood nights sleepcanary wharfstayed here for one nightshort stayfull englishyogurtnoisedocklands
Dirty bedding, filthy towels, cold room and not welcoming. Airport right outside room, so great location, but not soundproofed. For a few pound LESS, you can stay at 4 star Doubletree by Hilton next door with free breakfast!!!More
Response from TravelodgeUK, Remy from the Social Media Team at Travelodge London Excel HotelResponded 2 weeks ago
Thank you for your review.
We apologise for the issues you experienced during your stay with us and we would like to look into this further for you. May we kindly request you contact us with your review via our website so our customer service...More
Usual Travelodge good clean comfortable bed with decent shower. Check in faultless. great for DLR and excel 3 minute walk.
During our stay there were many other guests that it appeared may have been attending the Excel (Move It). On returning from a night out...More
Excellent 3 nights here in December
Well stocked and delicious breakfast. Service with a smile and extremely professional hard-working staff especially Akil who made meal times so easy for my 2 daughters and I. Made it a wonderful stay to be treated so well.
Awful customer service with a rude cook - TJ i think was his name refused to face me when asked why food cooked like this. Ruined my dinner. Cezary when spoked to for a room move..when questioned became rude and started swearing - and said...More
2 Thank HarrisScar
Response from TravelodgeUK, Niki from The Social Media Team at Travelodge London Excel HotelResponded 4 weeks ago
Thank you for your feedback.
We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards.
Could we kindly ask you to contact one of...More
this hotel is located within close proximity of London City Airport, If your room is facing the River just be careful when opening the windows as aviation fuel can be smelt. The staff are friendly and polite and the breakfast is ample well worth the...More