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Travelodge London Excel Hotel

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Traveller (42)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“royal albert”(25 reviews)
“dlr station”(47 reviews)
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Air Conditioning
3 Star Hotel
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Reviews (931)
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All reviewslondon city airportroyal albertdlr stationtravel lodgecanning townfamily roomminute walkclean roomsjubilee linegood nights sleepcanary wharfstayed here for one nightshort stayfull englishyogurtnoisedocklands
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11 - 15 of 890 reviews
Reviewed 3 weeks ago via mobile

Dirty bedding, filthy towels, cold room and not welcoming. Airport right outside room, so great location, but not soundproofed. For a few pound LESS, you can stay at 4 star Doubletree by Hilton next door with free breakfast!!!More

Thank LGBT-Joseph
Response from TravelodgeUK, Remy from the Social Media Team at Travelodge London Excel HotelResponded 2 weeks ago

Thank you for your review. We apologise for the issues you experienced during your stay with us and we would like to look into this further for you. May we kindly request you contact us with your review via our website so our customer service...More

Reviewed 4 weeks ago

Usual Travelodge good clean comfortable bed with decent shower. Check in faultless. great for DLR and excel 3 minute walk. During our stay there were many other guests that it appeared may have been attending the Excel (Move It). On returning from a night out...More

1  Thank fiftytreat
Reviewed 4 weeks ago via mobile

Excellent 3 nights here in December Well stocked and delicious breakfast. Service with a smile and extremely professional hard-working staff especially Akil who made meal times so easy for my 2 daughters and I. Made it a wonderful stay to be treated so well.

Thank Samina K
Reviewed 4 weeks ago

Awful customer service with a rude cook - TJ i think was his name refused to face me when asked why food cooked like this. Ruined my dinner. Cezary when spoked to for a room move..when questioned became rude and started swearing - and said...More

2  Thank HarrisScar
Response from TravelodgeUK, Niki from The Social Media Team at Travelodge London Excel HotelResponded 4 weeks ago

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of...More

Reviewed 5 weeks ago

this hotel is located within close proximity of London City Airport, If your room is facing the River just be careful when opening the windows as aviation fuel can be smelt. The staff are friendly and polite and the breakfast is ample well worth the...More

1  Thank zac1991
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Hotel Amenities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 79 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Best Value Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 79 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Best Value Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (42)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Michelle G
26 April 2018|
Answer
Response from SBH10636 | Reviewed this property |
I’m pretty sure we did that at another Travelodge (Greenwich at Deptford) a few years ago after a very long flight from New Zealand.
1
Vote
Jeniferspires
31 January 2018|
AnswerShow all 2 answers
Response from Gunner47Beaconsfield | Reviewed this property |
No Luton airport is not London it is north of the capital about 50 miles by road the only way is by coach.
0
Votes
relaxed117
7 October 2017|
AnswerShow all 2 answers
Response from London Excel M | Property representative |
Hi relaxed. We are not really near Wembley arena. We are near one side of the Jubilee line and Wembley is he other. It would be just over an hour on the tube. Thanks for your question.
1
Vote
Room Tips
"management needs to seriously come down hard on these staff members"
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"For quite rooms ask for car park view, for views of aircraft landing and departing ask for the river view"
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"Bigger rooms facing the river."
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"ask shazel shes helpful"
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