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citizenM London Bankside

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#86 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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citizenM London Bankside
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3,159 Reviews from our TripAdvisor Community

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There are newer reviews for citizenM London Bankside
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Showing 2,432: English reviews
Reviewed 22 June 2015

Stayed for one night. Quick check in/out. Room small but perfectly formed. Open lounge areas which were very comfortable, & bright. Ideal for relaxing or there are areas for working (boo). Excellent coffee from bar area and friendly staff to help out.

2Thank LongHall
Portsmouth, United Kingdom
Reviewed 21 June 2015

Location was ideal, close to Waterloo Station. Automated check-in was quick and meant we could get into our room early. Room was quiet, dark, cool, clean and comfortable. Loved the huge bed and the mood-coloured rainwater shower. Small issue with the control tablet was quickly sorted. Pleasant atmosphere in the bar area.

Thank Sue T
Cambridge, United Kingdom
Reviewed 20 June 2015

Stayed for night this month [June 2015] and had a very pleasant stay. The hotel is easy to find, 5-10 minute walk from London Bridge train and tube station. Check in was fast and there was a very helpful lady there to walk you through the electronic check in. The interior of the lobby and all other areas of the...

Thank redken
West Sussex
Reviewed 19 June 2015

If you are making that weekend trip to London, staying on Bankside is so much better than being crammed into a dull hotel on the other side of the river in the West End. If clean cool design is your thing, this is your hotel. I love the room concept with the huge bed which takes up half the space....

Thank sussexbeachbabe45
Elgin, United Kingdom
Reviewed 15 June 2015 via mobile

We have stayed in citizenm London twice now, would recommend for couples as rooms are quite small but the facilities are excellent. The lounge on the ground floor makes up for the small rooms, nice atmosphere at all times

Thank neilgrantbck
England, United Kingdom
Reviewed 15 June 2015

We could not have been happier with this somewhat cheeky-naughty hotel for our business/social stay in London. The price point was most perfect for a fleeting visit to the capital and although the rooms are fairly small, this wasn't an issue for us with an overnight bag. The staff were all on top form and made our stay even more...

Thank Lauren_Francine
Forest of Dean UK
Reviewed 15 June 2015

We loved this hotel, the room was so comfortable, quite compact but very well planned. Everything we needed was there. We loved the idea of using the tablet to change the mood of the lighting, shut the blinds etc Will be back

Thank ForestofDeanUKCarol
Brighton, United Kingdom
Reviewed 12 June 2015

We stayed here a couple of weeks ago on a Friday and I have to say you can't beat this hotel for price and location to borough market. The room was £122 for the night that included two free drinks at the bar and free movies in the room. Ok the room is not massive but it is spotless clean...

Spalding, United Kingdom
Reviewed 11 June 2015

Only go here for conferences, or business meetings! not as a normal tourist.Although our American family had paid for this, we felt unwelcome at this Hotel and were embarrassed that it was geared up just for working people doing their everyday networking!

Thank fulhambren
citizenmatt, General Manager at citizenM London Bankside, responded to this review

Hi Fulhambren Thanks for taking the time to leave your thoughts in Trip Advisor. I was deeply sorry to read that you felt unwelcome at the hotel. As a team we set out everyday to make genuine connections with our guests. We believe that whilst fundamentals such as a great nights sleep, a powerful shower and great coffee are non...

London, United Kingdom
Reviewed 10 June 2015 via mobile

I agree with Rosie's review from 2 June. Great hotel if you're a big kid... or staying one night or there's one of you. Not for any longer. Three nights was plenty. It's more like a pod than a room. It isn't a bathroom so much as a plastic enclosure within the already small room. Rooms are very hot. Not...

1Thank lanaby

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Staying in Southwark

Neighbourhood Profile
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: ₹ 11,201 - ₹ 17,578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#79 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
29 questions
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Questions? Get answers from citizenM London Bankside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose your own room/floor when checking in & mini-fridge is complimentary!”
 of 5 bubbles hoteltravelblogs_com, 5 Mar 2017 | Read review
“Ask for a quiet room when booking”
 of 5 bubbles admiral7, 25 Feb 2017 | Read review
“From ground floor to top, city view or other...you have options to suit your tastes”
  • Welcome to your room message on your in-room ipad
  • The pod with 'mood' lighting....you can change the colours with the in-room ipad
 of 5 bubbles SteveH870, 19 Feb 2017 | Read review
“Try one with outside view rather than the courtyard.”
 of 5 bubbles arshado, 12 Feb 2017 | Read review
“All the rooms are the same and well soundproofed so no clear advantage by location”
 of 5 bubbles davidtS6480RP, 31 Jan 2017 | Read review
5 of 5