We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

citizenM London Bankside

Expedia.comUS$ 151*
View Deal
#87 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
citizenM London Bankside
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

3,225 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for citizenM London Bankside
See the most recent reviews
Showing 2,484: English reviews
Minneapolis, Minnesota
Reviewed 20 April 2016

On arrival at the CitizenM we knew chose the right place. It's a short walk to London Bridge station and on a bus line giving you easy access to all parts of the city. The staff is warm and welcoming. The public spaces, bar and canteen are comfortable and relaxing. The whole space is modern and geared toward a more...

Thank shawnathan
London, United Kingdom
Reviewed 18 April 2016

This was our first time in CitizenM in London, having stayed at CitizenM at Amsterdam Airport twice before. The feel of the hotel lived up to expectations, with a huge and extremely comfy bed, and a trendy, modern feel. Unlike at Schiphol airport, the shower and loo are in one 'pod', and offer more privacy than the Dutch equivalent. The...

1Thank HappyFamily0f3
Stamford, United Kingdom
Reviewed 18 April 2016

Used this hotel to house a group of pan-European guests for a conference I ran in a nearby office. The hotel was absolutely perfect. Funky, relaxed, wifi-enabled and just across the way from our offices.We held an evening drinks reception for the incoming guests in the hotel bar. The service was professional yet relaxed. The bedrooms are unusual but very...

Thank Robsski
Leeds, UK
Reviewed 17 April 2016 via mobile

Visited hotel on 16 April 2016 with my son. They only do double rooms (ie no family rooms or other variations such as Deluxe), everyone gets the same but the quality is fantastic! Arrived before check in time and the staff let us in. Check in is done by guests on large touch screen pads, with the help of very...

Thank xubavom
Edmonds, WA
Reviewed 15 April 2016

We feel a need to do another review for citizenM Bankside because our stay there last week could not have been better. We were in London to celebrate a milestone birthday, There was no question that we would stay at citizenM once again, as we have had very fine experiences on each of our previous stays. We had a lovely...

Thank Music_Matters_2012
Canterbury, United Kingdom
Reviewed 13 April 2016

The great location is a bonus, I like the giant comfy bed and the modern style. There is also a large TV with a Netlix style selection of TV and movies - that comes free with your room. I love the 'room remote' - an i-pad that controls the lighting, the heat, the television, all from your bedside! There is...

Thank Katie R
Reviewed 12 April 2016 via mobile

Smart hotel, no reception, self checkin /out. Rooms quite small even for London standards. Room was very nice and clean. Smart room, everything controlled via an ipad. Free movies. Very friendly staff, breakfast and dinner nothing special. Mostly younger people staying, lobby is very nice and cosy. Would stay again for work in the City.

Thank Geo-Cyp1978
Glasgow, United Kingdom
Reviewed 11 April 2016 via mobile

Fab stay in a lovely, clean and modern hotel. Very good location. Easy access to central London attractions by tube. Free drinks on arrival was much appreciated! Will be back. Rooms are small but funky. Very quiet, no noise whatsoever. Fridge was a bonus including complimentary contents. The bed is huge and comfy.

Thank garym186534
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey "garym186534" thanks for your review. is great that you enjoyed your stay here in London and you explored the attractions around. You can easily visit Borough Market down the road or Tate Modern within 5 min walk - how cool is that? we are really happy to see how successful our new healthy mini-bar is and great to hear...

Nottingham, United Kingdom
Reviewed 10 April 2016

Once again I booked this hotel after reviewing TripAdvisor, and it didn't fail me! I travelled with two children of 4 and 20 years. So very different in needs and tastes. However, this hotel had us all impressed. The atmosphere was super relaxed, it was like being at home, quite literally. The decor is beyond superb, very creative and interesting....

Thank ChristinaSac
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hello "ChristinaSac", lovely review - thank you for that. It looks like we have 3 new fans. We feel absolutely overwhelmed by your kind message and it was great to see that our ambassadors were there every time you needed. soon we will be opening 2 more hotels in Tower Hill and Shoreditch, so maybe next time in London you...

Reviewed 10 April 2016 via mobile

Just returned from a weekend break at citizen M in London bankside. The rooms were cosy with a king-size bed. Free movies and music to watch. It is fun as everything from the temperature of the room to the lights are controlled with an iPad. Amazing mood lighting in an array of different colours fill the room. If it is...

Thank Sarah L
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey "Sarah L", absolutely amazing review. lovely to hear you enjoyed our new mini-bar and that we made your weekend a memorable one. see you soon, citizenCristina

1,663 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (1432)
Family/Play Areas (11)
View from Room (23)
Room/Suite (254)
Hotel & Grounds (329)
Bathroom (58)
Dining (88)
Business Centre/Function Rooms (15)
Pool/Beach Area (2)
Videos (2)
Other (650)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (157)
Amenities (23)
Dining (8)
Standard Room (51)
The Hotel (75)

Management photos: Courtesy of the property manager

All Management Photos (74)
Room/Suite (16)
Hotel & Grounds (34)
Business Centre/Function Rooms (5)
Dining (8)
View from Room (1)
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
City of London
citizenM Tower of London Hotel
Hilton London Bankside
Hilton London Bankside
#56 of 1,063 in London
1,443 reviews
Qbic Hotel London City
Qbic Hotel London City
#107 of 1,063 in London
2,924 reviews
Show Prices
Show Prices
Show Prices
Mondrian London at Sea Containers
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#52 of 1,063 in London
3,336 reviews
City of London
DoubleTree by Hilton Hotel London -Tower of London
Show Prices
Show Prices
Show Prices

Staying in Southwark

Neighbourhood Profile
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: ₹ 10,695 - ₹ 20,127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Agoda, Cancelon, Priceline, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#80 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from citizenM London Bankside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location near everything tube 400m down the road”
mickeybbb, 19 May 2017 | Read review
“Rooms facing into the central courtyard are very quiet”
fluffymonkey, 28 Apr 2017 | Read review
“courtyard side”
pdijjie7, 27 Apr 2017 | Read review
“An internal room was recommended on checkin to avoid road noise - however there was some noise from the external courtyard in the bar .”
X914UFstephens, 26 Apr 2017 | Read review
“trust their website”
DesLondonderry, 19 Apr 2017 | Read review
5 of 5
US$ 151* /night
View Deal
CancelonUS$ 174
Booking.comUS$ 151
Hotwire.comUS$ 151
View all 10 deals
Prices are for 1 room, 2 adults
Change dates