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Holiday Inn London - Stratford City

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#124 of 1,089 Hotels in London
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Holiday Inn London - Stratford City
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1,326 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Stratford City
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Showing 1,193: English reviews
Reviewed 2 weeks ago via mobile

Seriously if you stay in hotels a lot this is one to try. The customer service is excellent, room service great facilities are impressive. This is my favorite hotel in U.K. Currently. Depending on my needs I either stay here of Staybridge Suites next door. Located right in the shopping centre with restaurants the Olympic Village and railways stations, tube...

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Helpful?
1Thank Nfwragg
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Nfwragg What a wonderful review - thank you so much! We are delighted to hear that we are your favourite hotel in the UK and that you find our location in the heart of Westfield convenient. We are also very happy to hear that you find the team welcoming, we are a very firm believer that if the team...

Reviewed 2 weeks ago

I stay at the Holiday Inn Westfield at least twice a week and have done so for the last seven months or so. The hotel is a flagship for the brand, with extras such as a spa and well equipped gym enhancing its excellent location. The staff are warm, friendly, welcoming and competent. Laura, Teodora, Monika and Adrian greet me...

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Helpful?
1Thank Lee M
Ramsgate
Reviewed 2 weeks ago

Excellent staff, very helpful concierge, clean rooms and big breakfast. Well placed for Mick's Garage in Hackney Wick - a 5 minute car ride away. The Vue Cinema is right next door to the hotel and a stones throw from John Lewis. Stratford International Station is a 5 minute walk away. I'd stay again.

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Helpful?
1Thank Jo W
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Jo W Thank you for your five star review! We are delighted to hear that you enjoyed your stay with us and that you found the staff friendly and the Concierge Team helpful. It is also great to hear that you enjoyed our location in the heart of Westfield Shopping Centre with an abundance of shops, restaurants and bars...

London, United Kingdom
Reviewed 3 weeks ago

Once again, after another day of work in our nations capital, i returned to the hotel for a late meal and a couple of detoxifying red wines. The food is always of a good standard and the staff excellent. This particular evening was lifted by the lovely smiles of both Jessica and Manuela and the constant refills whilst on the...

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Helpful?
Thank Boz_on_Tour
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Boz_on_Tour Thank you for your lovely review! We were very happy to hear that after a long day at work you were able to relax and unwind in our Stadium Bar and that Jessica and Manuela looked after you well and brightened your day! Our aim is for all of our guests to leave with a smile, so it...

Durham
Reviewed 3 weeks ago

I stayed here recently whilst attending a wedding in Hackney. I thought it would be noisy at night and full of party-goers but I had a great night's sleep. It was clean, modern and comfortable and check-in and out were very quick. If you need to stay in the area and are looking for functional, then this is a great...

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Helpful?
Thank tyrol_tonia
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Tyrol_tonia, Thanks so much for your positive review. We're happy to read that you've found our hotel a great place to stay after the wedding. Although our hotel is in the heart of the vibrant Westfield Shopping Centre, at night time indeed you're able to have a good night's rest. We don't know when the next wedding will be...

London, United Kingdom
Reviewed 3 weeks ago

I stayed at the hotel over the weekend and would like to say that the customer service from Robert, Laura and Teodora on reception was fantastic. I was able to check in slightly earlier than 3pm which was a bonus and on requesting extra towels they were delivered to my room straight away. They were certainly friendly, helpful and went...

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Helpful?
Thank Janine29052606
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Janine29052606 We are over the moon to hear that you we enjoyed your stay with us and that you found the customer service given by Robert, Laura and Teodora to be fantastic and that they went the extra mile to deliver extra towels to you on request. It is also great that we were able to give you an...

Sheringham, United Kingdom
Reviewed 3 weeks ago

What a great base to visit London Great hotel excellent rooms with attentive service Very comfortable rooms easy access to tube,train etc Shopping on hand Will definitely use again but hopefully next time there will be some rolls at beeakfast

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Thank Peter B
Sussex, England
Reviewed 3 weeks ago

We used this as an overnight stay to do some retail therapy & take in dinner & a show.The hotel is located in amongst the Westfield shopping centre & within an easy, short underground ride to theatreland & the West End. Check in & out was fast & hassle free with Javier. Actual check in time is 3pm but we...

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3Thank LittleBigHorn
Birmingham, United Kingdom
Reviewed 3 weeks ago

My partner and I stayed here as we were visiting Stratford and didn't want to spend a fortune on a hotel for one night. Our room was very big and the bed extremely comfortable. The only thing I would mention is the rock hard pillows (which most hotels seem to favour!). The other thing that annoyed was the smoke detector...

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Helpful?
Thank Nortoner
Yverdon-les-Bains, Switzerland
Reviewed 3 weeks ago via mobile

It's a good hotel for a shopping weekend. We stayed in an executive room, the cleanliness is flawed, but I really like the bathroom. I'd like to thank Anass, who was great with us. I would stay there again, just if he is there. Of all the staff, it's him who was the most pleasant and the kindest.

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Helpful?
Thank Edita_Muratovic
IHGService, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hello Edita_Muratovic! Thank you for your feedback regarding your stay at Holiday Inn London - Stratford City, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I appreciate that you find our location to be convenient and for your nice comment about the bathroom. However, I'm sorry that we fell below your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, Montfichet Road | Olympic Park, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: ₹ 7,398 - ₹ 16,499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
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Hotel Style:
#34 Spa Hotel in London
#54 Family Hotel in London
#85 Business Hotel in London
#107 Luxury Hotel in London
#112 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Stratford City staff and other travellers.
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Questions? Get answers from Holiday Inn London - Stratford City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect location and best service”
 of 5 bubbles will11rickman, 18 Mar 2017 | Read review
“Check rates with Holiday Inn first before booking elsewhere.”
 of 5 bubbles jow833, 5 Mar 2017 | Read review
“ask for a stadium view”
 of 5 bubbles Boz_on_Tour, 2 Mar 2017 | Read review
“Near the lift. Corridors are long!”
 of 5 bubbles 15Grace, 1 Feb 2017 | Read review
“All rooms are good”
 of 5 bubbles alzarouni98, 25 Jan 2017 | Read review
5 of 5