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Holiday Inn London - West, an IHG hotel

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4 Portal Way Gypsy Corner/A40, London W3 6RT England
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (309)
360
Panoramas (4)
Room & Suite (149)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 27/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn London - West, an IHG hotel
Updated 27/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#179 of 1,199 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Holiday Inn London-West. Discover a fantastic arrival experience at the Holiday Inn London - west with our new beautifully designed Open Lobby and stunning brand new Executive Rooms (including some with London skyline views). Our hotel is conveniently located between Heathrow Airport and the centre of London, with Park Royal, the largest business park in London, and Wembley Stadium just a few minutes' drive away. The shopping, business and entertainment areas of London are easily accessible by London Underground (North Acton tube station on Central Line is under five-minute walk from the hotel). Book a room with us and you'll be guaranteed a memorable stay experience.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Sofa bed
Walk-in shower
Telephone
VIP room facilities
Iron
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, French, Spanish, Arabic and 10 more

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
45Restaurantswithin 1 km
3Attractionswithin 1 km
1251Reviews60Q+A100Room tips
Traveller rating
  • 700
  • 360
  • 112
  • 47
  • 33
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Jamespeach31 wrote a review Yesterday
Bridport, United Kingdom12 contributions4 helpful votes
Excellent first class service. Myself and a friend arrived at this hotel at around 12.30am this morning in need of a room after leaving Wimbledon tennis late. Having tried the Travelodge opposite where the staff were completely unhelpful after a booking mix up, they actually told us to go to the Holiday Inn. Wish we had tried this sooner as from the minute we entered, Daisy was polite, cheery and couldn’t of been more helpful. Along with Sergio who booked us in, they were so friendly and welcoming despite it being the early hours and we were in desperate need of some sleep! The two of them are a credit to your company and every hotel should have a Daisy and Sergio.
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Date of stay: July 2022Trip type: Travelled with friends
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ransclan2015 wrote a review Jun 2022
Calgary, Canada29 contributions21 helpful votes
We stayed here 7 nights to travel all the sights of London. Right near train station with easy access to all the sights. Had back side of hotel, which was quiet. Breakfast was plentiful with many selections. Air conditioning worked wonderfully!!!staff were friendly and accommodating. Would stay here again next visit to London!
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 1 week ago
Dear ransclan2015, Thank you for taking the time to share your great review with us. I am thrilled that you and your family had a wonderful time and enjoyed our services and facilities. It is so great to read that you will definitely come and stay with us again and we can't wait to welcome you back. Warm regards, Edson Moreira Operations Manager
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Sahar A wrote a review Jun 2022
1 contribution
Staying here for sometime….Amazing Breakfast!! …Great service…Everyone was really helpful & Manal looked after very well… Our stay was very enjoyable throughout. Restaurant gets very busy at times but good selection of stuff in breakfast but lovely staff.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 2 weeks ago
Dear saharaM6071CU, Thank you for choosing to stay with us at the Holiday Inn London West and for sharing your amazing review with us. I am thrilled that you had a wonderful breakfast experience. Rest assured that I will be sharing your great comments with our team so they know they made another guest happy. We look forward to welcoming you back soon. Warm regards, Edson Moreira Operations Manager
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Alicja1 wrote a review Jun 2022
Blackpool, United Kingdom264 contributions30 helpful votes
I don’t like giving 5 nor 1 stars as there is always something good and always something to improve, but this time i just could not justify taking a star off. Room was clean, staff excellent , polite and very helpful and location brilliant. We stayed during bank holidays and we were not aware of breakfast being served later than usual, As we had plans for a day we showed up downstairs exactly at 6.30 to find out restaurant is not open till 7. Staff seen our disappointing and a big of panic so they opened for us earlier !!! Breakfast was simple , but really good quality , better than in Alton Towers where overnight costs 3 time price of here. Kids loved it. Rooms again as expected, but more than ok for a short stay. Clean and comfortable. Loved the fact , there was a working mini fridge, hairdryer and iron. I know it’s a basic , but in many hotels this gadgets are not in working condition.Maybe only tiny minus is paying for parking £18 per 24 h and not enough channel On tv .
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Parking is not guaranteed, first come first served. Time and train to London 4 minutes walk....
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 2 weeks ago
Dear Alicja1, Thank you for taking the time to share your wonderful review with us. I am thrilled that we managed to make your short bank holidays pleasant and enjoyable. I will ensure to share your kind words with all our team members to make them proud of the service they provided you. Once again thank you for staying with us and we hope to have the pleasure to welcome you back soon. Warm regards, Edson Moreira Operations Manager
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Lena J wrote a review May 2022
4 contributions1 helpful vote
In this hotel isolation does not exist at all. If a person walks along the corridor, it seems that he is a passage next to your bed. And if your windows in the hotel overlook the road-forget about sleep. Parking is £18 per day and they don't guarantee a spot.Do not recommended.
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Date of stay: May 2022Trip type: Travelled on business
1 Helpful vote
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Response from Zygimantas Bauras, Guest Services / Front Office at Holiday Inn London - West, an IHG hotel
Responded 5 weeks ago
Dear Lena J, Thank you for taking the time to review us, guest feedback is very important to us as it helps us improve and adapt to our guest's needs. Please accept my apologies for the poor experience you had with the hotel rooms. We do have rooms that are on a different corridor with a bit less foot traffic so would be better suited to your needs. Get in touch with me directly at frontoffice@hilondonwest.co.uk if you decide to give us another chance and I will make sure your stay is enjoyable and hassle free. Kind regards, Ziggy Front Office Manager
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Silmy A wrote a review May 2022
1 contribution
We stayed for 6 nights and 7 days. The stay was very enjoyable. The access for London City Centre was very easy from the underground station. Adriana, her service was really good and she was very friendly.
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Date of stay: May 2022Trip type: Travelled with family
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 16 May 2022
Dear Mr Silmy, Thank you for sharing your wonderful review after using our services recently. I am happy that you enjoyed our hotel's location and friendly team, with your special mention to Adriana. We hope to have the pleasure to welcome you back soon. Regards, Edson Operations Manager
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Hdhs jaja wrote a review May 2022
1 contribution
We where staying for 4 days and 3 nights and the room was not cleaned at all. The toilet would not flush sometimes. Also was the cough very hard and not comfortable. When we askes for an extra blanket we got one immediatly. Thats very nice. Last but not least, the airco and wifi worked well. Sorry holliday inn we are not coming back at your hotel.
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Date of stay: May 2022Trip type: Travelled with family
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 8 May 2022
Dear Fatqwert, Thank you for taking the time to share your feedback with us. Please accept my apologies for not meeting your expectations during your stay and rest assured that I have shared your comments with the head of departments. Our guest's feedback is very important to us so we can always improve our product and service and I thank you for yours. Regards, Edson Operations Manager
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Danny wrote a review Apr 2022
1 contribution
We visited the Holiday Inn London West a couple of weeks ago. Being a Spire member, I have tried many London hotels. This time my usual hotels were not available, so gave this one a try. The hotel proved to be a great choice -- with welcoming and helpfull staff (thank you Victoria & Kais!), a spacy and well maintained room, lovely breakfast, and good proximity to the Central line North Acton tube. Will certainly add this hotel to my Holiday Inn hotels shortlist in London.
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Date of stay: April 2022Trip type: Travelled as a couple
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 6 May 2022
Dear dlange66. Thank you for sharing your great feedback after your recent stay with us. I am thrilled that you enjoyed your room and lovely breakfast. I will be sharing your great comments about Victoria and Kais welcoming and I am sure that will be very happy. We hope to have the pleasure to welcome you back soon again. Warm regards, Edson Moreira Operations Manager
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Ben S wrote a review Mar 2022
Wolverhampton, United Kingdom84 contributions59 helpful votes
We were very happy with our stay at this hotel. Good sized room with a nice fold out double for the kids. Very clean. The breakfast was very good, loads of choice. The location is very good, easy to get to in the car and easy to get to central London on the tube. The staff and reception were very helpful and professional and we would definitely stay again.
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Date of stay: March 2022Trip type: Travelled with family
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 6 May 2022
Dear bshel1983, Thank you so much for your fantastic 5star review! I am more than happy to know you had a wonderful experience with us and my team looked after you so well. We look forward to welcoming you back soon. Many thanks, Edson Moreira Operations Manager
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Rose wrote a review Mar 2022
Azerbaijan1 contribution
As a pervious member of IHG family, it was very nice to stay in a native hotel. Everything was perfect in hotel, we liked the environment and friendly housekeeping. Mr Cajeton was very kind, humble person every hotel deserves a manager like him. Thanks for all staff! Definitely likely to choose.
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Date of stay: March 2022Trip type: Travelled with friends
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Response from Holiday Inn Operations, Owner at Holiday Inn London - West, an IHG hotel
Responded 6 May 2022
Dear Roseguliyeva7, Thank you so much for your amazing review! I am thrilled to know you had a wonderful experience with us the team looked after you so well Thank you for Cajetan's personal mention, he will be thrilled. We look forward to welcoming you back soon. Warm regards, Edson Moreira Operations Manager
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PRICE RANGE
$126 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada encore london west hotel london, ramada london, london ramada
FORMERLY KNOWN AS
Ramada Encore London West
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
225
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Frequently Asked Questions about Holiday Inn London - West, an IHG hotel
Which popular attractions are close to Holiday Inn London - West, an IHG hotel?
Nearby attractions include Oxygen Freejumping (1.0 km), Goldsmiths Arms - Flaming Grill (1.1 km), and The Russian Cannon (0.05 km).
What are some of the property amenities at Holiday Inn London - West, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn London - West, an IHG hotel?
Top room amenities include a flat screen TV, a desk, and a sofa bed.
What food & drink options are available at Holiday Inn London - West, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - West, an IHG hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn London - West, an IHG hotel?
Conveniently located restaurants include Beirut Nights, Miod Malina, and Nonna Lina Pizzeria.
Are there opportunities to exercise at Holiday Inn London - West, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn London - West, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - West, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - West, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Hindi, and Polish.
Are there any historical sites close to Holiday Inn London - West, an IHG hotel?
Many travellers enjoy visiting Wallace Collection (7.6 km), Apsley House (7.9 km), and Hampstead (7.0 km).