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Ace Hotel London Shoreditch

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Ace Hotel London Shoreditch
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848 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel London Shoreditch
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Showing 684: English reviews
Hemel Hempstead, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 July 2014

This is a very pleasant hotel near Central London. Its staff are without exception excellent and really made the hotel for us. The food was very good, the rooms were very comfortable. The only things we didn't like was the very expensive clutter for sale in the room and the absence of any body lotion unless you paid for it.... More 

Helpful?
Thank Roggo46
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Roggp 46, Thank you for your recent review of the Ace Hotel Shoreditch, we were chuffed to read that you enjoyed your stay. It is very true that the rooms at the rear of the hotel are quieter then those at the front so we thank you for sharing that insight. We are really pleased that you found the... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

I loved my experience at the Ace all the way, from coffee in the coffee lo unge and inside the restaurant to unforgettable breakfasts and tasty dinners! Staff is friendly although a bit unexperienced, but very kind! The Rooms are wonderful and all details are unique, you can see a lot of this attention in all the corners, from details... More 

Helpful?
Thank Oana U
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Oana U, Thank you so much for taking the time to write a review on our hotel, we love it when people take the time to write about their experience with us. We are so happy that you loved the coffee, Bulldog Edition definitely serves one of the best coffees on this side of town! Thanks again for your... More 

London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 June 2014

I treated my husband to dinner at hoi polloi followed by an overnight stay here. We had an awesome time and we're really impressed. Lovely lovely staff. Gorgeous food and fabulous bloody Marys. Uber cool and great for people watching but not too pretentious. The rooms on the road side are a bit noisy, but cool urban views. Get a... More 

Helpful?
Thank Angiolina C
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Angiolina C, Thank you so much for your recent review of our hotel, we are so pleased that you enjoyed your stay with us. We totally understand your comment about items in the room, there are items which are free to guests such as coffee and tea but are highlighting the other items so that there are no hidden... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2014 via mobile

Brilliant service, nice bar downstairs, friendly vibe, guitars in room, lovely decor, I could go on! Hotel is close to everything, nice bars, restaurants etc! The reception staff are polite, attentive and generally make you feel very welcome! Hats off.

Helpful?
Thank jaredlauralouis
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi jaredlauralouis, Wow a statement we are so proud that we are the best hotel you have stayed in and we are delighted that you enjoyed your stay with us. We love it when people have a fantastic time with us, thank you for putting a huge smile on our faces. We hope to see you soon when you are... More 

UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

I recently stayed for 3 nights at the ACE London for a short cultural trip to the city. Working in the creative industry means Shoreditch is always a location of choice for me, full of galleries, bookshops and great shops and close to the tube and buss links to the rest of the city. This hotel fits like a glove... More 

Helpful?
Thank CMillas
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi CMillas, Thank you so much for your review, we really appreciate it when people take the time to review our hotel. We are so glad that you enjoyed your stay in particular the welcome of the Front Desk team as well our Restaurant Hoi Polloi. We are sorry to hear that your TV did not work on the second... More 

London
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 June 2014

The hotel is perfectly located for central and eastern London. It's very modern and a bit hipster but not in the pretentious and intimidating way that other places in Shoreditch are. There's no arrogance here and every member of staff is super helpful and friendly. From the welcoming guys on the door to the desk staff, coffee shop team and... More 

Helpful?
Thank holibopsLondon
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hey HolibopsLondon, Thanks a million for your fab review! we love hearing from anyone who has stayed with us. We are so pleased that you enjoyed your stay and that the staff were super friendly and helpful, they to hear it when they have made someone's stay. We hope to see you again soon when you are back in town... More 

Wilmslow, United Kingdom
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 June 2014

Great hotel. Service is very attentive, especially around the reception area where the staff are most helpful. Room was great. Bathrobes are fantastic and we would have loved to purchase some but at £140 a pop I think it was a bit of a rip off so we didn't bother. Lobby bar is a nice place to meet people or... More 

Helpful?
Thank jem999
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Thanks for the fours stars we really appreciate all feedback especially when it reads "Service is very attentive" This is music to our hears because we all really enjoy our jobs here and its important that our guests feel this. Please make sure you come back! Love the Ace Team xoxo More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2014

I really loved the Ace! Have been to other locations of the chain and this one meets expectations. The lobby is very buzzy, the restaurant is yummy, and the bar serves great drinks. The staff is very helpful and gives great advice about how to get around London. I have no complaints at all except was disappointed the terrace bar... More 

Helpful?
Thank E B
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hey, Thanks so much for the review and commenting on our staff and how good they are, I will for sure pass this information onto them. Sorry about the 7th floor but this just means you need to come back and see us when its opened. Love the Ace Crew xoxo More 

Leicester, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 June 2014

Really enjoyed our stay here for my other half's birthday. I booked it as we like quirky and different hotels. From the bell boys in jeans to the acoustic guitar in our room it ticked all the boxes for us in terms of 'different'. It's a very trendy hotel though and you can feel out of place if you're not... More 

Helpful?
1 Thank Exploring7711
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hey, Many Thanks for your review we really appreciate all feedback and comments. Its nice to read that you like the decor and ambiance and I will be sure to pass this onto staff in our next team meeting. Make sure you come back, The Ace Team More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2014

Having checked in early, my wife and I dropped our luggage in our room and headed out. Upon our arrival back to our room, I noticed what I assumed were dried urine drops on the front, top of the toilet seat. I didn't want to upset my wife and attempt to get a different room at 11pm so I decided... More 

Helpful?
2 Thank Bead O
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Mr Duff, Thank you for your review, I would like to thank you for taking the time to review the hotel as well as communicate to us via email. I am disappointed that the team did not respond in a timely manner as your email should have been responded to within 24 hours which is standard practice. I have... More 

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 

Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: ₹ 11,941 - ₹ 49,482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Hotel Style:
#192 Business Hotel in London
#233 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel London Shoreditch staff and other travellers.
18 questions
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Questions? Get answers from Ace Hotel London Shoreditch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not try to choose a room for its views. They don't exist!”
 of 5 bubbles Picturesofu, 26 Nov 2016 | Read review
“Don't stay in a low room overlooking the high street. Just don't.”
 of 5 bubbles andreapW9006IM, 15 Nov 2016 | Read review
“try to avoid first floor rooms”
 of 5 bubbles HugoW452, 2 Nov 2016 | Read review
“very loud. my room was the "quietest" one (309), but for sure it is not. Just book another hotel.”
 of 5 bubbles 91carmemm, 22 Oct 2016 | Read review
“6th floor, for sure”
 of 5 bubbles frankmZ4667FU, 29 Sep 2016 | Read review
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