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London Marriott Hotel West India Quay

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#176 of 1,081 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1,965 Reviews from our TripAdvisor Community

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There are newer reviews for London Marriott Hotel West India Quay
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Showing 1,776: English reviews
Reviewed 18 April 2015 via mobile

A fabulous hotel centrally located to the dlr and moments from Canary whalf. With great bars and restaurants near by. The welcome chocolates at the hotel was a great touch. The room was truly amazing with lots of storage space. And the bed was spacious and very comfortable and the best I've ever slept in. We ate in the Manhattan...

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Thank Cockneysparrow83
Birmingham, United Kingdom
Reviewed 18 April 2015

I wonder how many people get an impression of East London by watching 'East Enders', I hope not many, as it so not like that and that's especially true when you stay in the Canary Wharf District where at its very heart you will find a 'Magnificent Marriott'... Now I know I say it all the time in my reviews...

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1Thank Anthony V
Reviewed 14 April 2015 via mobile

Outstanding hotel located in the business district of London, I dont really stay in 'Fancy' hotels often, but was in London on business. Whilst waiting at the reception area we were greeted with posh chocolates (you don't get that in the travel lodge) room was great and breakfast was too, great selection and staff were very friendly. If I go...

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Thank 192jakes
Rayleigh, United Kingdom
Reviewed 11 April 2015

stayed here for a one night business trip First impressions are really good as you walk in. This is a pretty classy place. Check-in was smooth and easy My room was clean and modern with a great view over the Quayside. It's worth seeking rooms away from the DLR trains My only grumbles - why on earth do they charge...

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Thank SteveBM
Peterborough, United Kingdom
Reviewed 8 April 2015

The hotel was a little difficult to find at first from Canary Wharf underground station thanks to my iPhone. Once found, check it was extremely quick as i had checked in via the Marriott iPhone app so just collected my key and that was it. I had paid extra for a view of the Quay which i don't believe was...

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Thank James W
Luton, Bedfordshire
Reviewed 7 April 2015

I recently stayed at the Marriott West India Quay for one night. I travelled by myself so the 24 hour room service was great. The tray charge was only £3.50 and there was an optional service charge too. The food was very good and when I misread the menu and ordered extra chips, they kindly took it off my bill...

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Thank Shuttersonthebeach
hereford
Reviewed 6 April 2015

The hotel was very Clean and the staff very helpful and welcoming. The food was delicious. My only disappointment was the mini bar in our room. We Were presented with a bill for £36 despite the fact we did not use it ! The bill was not itemised? I went to reception to discuss this and they we're kind enough...

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Thank sharonmachereford
Reviewed 6 April 2015 via mobile

We stayed here back in January. Whilst being welcomed very professionally at reception, the receptionist tried to make me pay for my room twice. I advised him this was a gift and had been an advance purchase rate. He quickly knew his mistake then asked me to present my credit card for the usual "hotel extras charging facility" I declined...

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1Thank Edward B
Bertrand D, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear rally1100, Thank you for your review. First of all allow me to apologize for the issues you experienced during your stay. I have also sent you a private message so that we can further investigate the issues related to your stay. I do hope you will give us the opportunity to show you how your feedback would help us...

Cheltenham, United Kingdom
Reviewed 5 April 2015

received a call on our way to the hotel to clarify if we wanted a double or a twin as both was stated on the booking. Very grateful of the call as we required a double and found out I was speaking to Holly who was manager of customer relations. I advised her that we were celebrating our "mini moon"...

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1Thank KL1983
London, United Kingdom
Reviewed 5 April 2015

We went to the ATP World Tour finals at the O2 and stayed here to avoid the traffic to/from the arena. We booked the hotel as nothing more than a place to sleep and we were pleasantly surprised by our experience. The hotel is beautiful and situated right in the heart of the City. For a large and corporate hotel,...

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2Thank charles and cha... t

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 9,312 - ₹ 28,351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#19 Green Hotel in London
#115 Romantic Hotel in London
#133 Luxury Hotel in London
#145 Family Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
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Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“601 is below the Executive Lounge and you can hear footsteps in the bedroom.”
 of 5 bubbles LouUK83, 9 Jan 2017 | Read review
“If you want a good room, try a different hotel!”
 of 5 bubbles KentHonestTraveller, 6 Jan 2017 | Read review
“Rooms with a canal/river view are quieter and better.”
 of 5 bubbles 696pritham, 30 Dec 2016 | Read review
“Always request a high floor bedroom if you like the views.”
 of 5 bubbles Leemarr_8, 19 Dec 2016 | Read review
“Higher room is better, executive room is worth the £!”
 of 5 bubbles 56olliet, 19 Dec 2016 | Read review
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