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DoubleTree by Hilton Hotel London - Chelsea

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Traveller (201)
Room & Suite (182)
Dining (45)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
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Special Offer:Up to 25%* Off Hotel Sale
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Location
Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1,805Reviews
411Photos
113Q+A
100Room tips
Traveller rating
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  • 29
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Popular mentions
We stayed this past weekend for a family wedding in the area. Great price point for a hotel in this location, rooms a little on the small side (especially given that we'd asked for a "large" room both on booking and check-in as we had suits, dresses hats etc. Bathrooms compact
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Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 2 days ago
Dear Michelle P, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am happy to see that you found that the hotel offered such great value for money. Sorry to hear that you felt the rooms were smaller than you expected and also that there was no assistance offered from the team with luggage. I will be sure to raise this matter with the operations team as normally the team would be on hand to assist upon request. I do hope that this would not deter you to return in the future as the team and I would love to see you back with us once again. Kindest regards Anthony Barrett General Manager
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Hotel's Favourite
We stayed here for 5 nights in August.The overground/tube into london is right next door so its location is spot on..The hotel is spotless,the staff friendly.The restauramt facilities are good.We had breakfast the first morning .It was nice but did not have breakfast the rest of
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Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 12 Nov 2018
Dear ColinM2292, Thank you ever so much for taking the time to post on your review of your stay with us here in Chelsea back in August. I am delighted to hear that you had such a great stay and that you found our location worked so well for your needs - having the Overgound Station around the corner does make travel into and around the city very easy indeed. Wonderful to also hear that you found the rooms so clean and cozy as well as the team being so friendly. The team and I hope to see you back with us here in Chelsea when you are next back in London. Kindest regards Anthony Barrett General Manager
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We stayed 2 nights at this hotel over NYE. The staff was very friendly and professional. The facility is modern and clean and room was very comfortable. We had a double room, and it was a bit smaller than I am used to, but worked well for the three in my family. We used the
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Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 4 days ago
Dear vjpers, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a lovely stay and that you found the hotel so clean and comfortable as well as the team being on hand to assist with anything that you needed. I am also happy to see that you enjoyed breakfast so much and also that you found our location worked well for you - being located next to the Overground does make travel into and around the city very easy indeed as well as being in a quiet area meant that you were away from the hustle and bustle. To see that you would recommend the hotel is fantastic - the team and I hope that we would have the chance to welcome you back to us here in Chelsea when you are next back in London kindest regards Anthony Barrett General Manager
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Stayed here in September, nice and clean and staff were very friendly , I have to say the choclate cookie on arrival went down a treat nice and warming , lovely quiet area has easy access to transport into the city
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Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear fdoreen49, Thank you ever so much for taking the time to post on your review of your stay with here in Chelsea last year. I am delighted to see that you had such a wonderful stay and found the team so friendly as well as the cookie hitting the spot! Great to see that our location also worked so well - it is a lovely quiet residential part of the city but having the Overground around the corner does make travel into and around the city very easy indeed. The team and I hope to see you back with us here in Chelsea when you are next back in London. Kindest regards Anthony Barrett General Manager
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An excellent Doubletree. I’m very familiar with Hilton having been a diamond member for about seven years and this hotel is a gem. Tricky on arrival with a lot of luggage because there is no unloading bay but apart from that all was seamless. Lovely staff, rooms are fine and
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Review collected in partnership with DoubleTree by Hilton
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear reviewjunkie, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a wonderful stay and that the team were on hand to make sure that you had everything that you needed throughout your stay. Great to also see that you enjoyed breakfast so much - I agree its a great way to start the day. The team and I hope to see you back with us here in Chelsea very soon Kindest regards Anthony Barrett General Manager
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Stained sheets
Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London - Chelsea
The Suite at the DoubleTree by Hilton Hotel London - Chelsea
Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London - Chelsea
The Suite at the DoubleTree by Hilton Hotel London - Chelsea
Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London - Chelsea
The Standard Double Room at the DoubleTree by Hilton Hotel London - Chelsea
Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London - Chelsea
The Executive Double Room at the DoubleTree by Hilton Hotel London - Chelsea
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Hi roxp322, Thank you for getting in touch with your question. We only allow access to bedrooms for residents of the hotel. Access to the lifts and stairways are key restricted. If you have any further questions, don't hesitate to contact us direct at the hotel Kindest regards Anthony Barrett General Manager
0 votes
Dear Sarah R, Thank you for contacting us. As you mentioned we have negotiated rate for our guests to use Capital car-park with £20 ( if paid cash) for 24hrs and if you wish to use the services for hourly basis, they advised us that cost would be £3 per hour ( if paid cash). Should you need any further assistance / information, please don't hesitate to contact us directly via 0207 411 2400. Warm regards Suleyman
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Do you have an Executive Level lounge? Thank you.
Dear matthewsf, Thank you for getting in touch with your question. Here at the DoubleTree Chelsea we do not have an executive lounge. As our other wonderful guests have advised, we do offer alternatives to lounge access for our Hilton Honors Diamond and Gold guests to recognize their tier status. If you should require anything further, please don't hesitate to contact myself or a member of the team here direct at the hotel. Kindest regards Anthony Barrett General Manager
0 votes
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Hi MonaR1161 The railway firm that operate the line from London to Liverpool is Virgin Trains. You can also book through the National Rail website or through a booking engine such as trainline I am unable to note my email address on this posting form but if you wanted to call through to the hotel on 0207 4112200 and I would be more than happy to discuss and advise you. Please do note that on the 31st of December that there may be reduced or revised train services owing to this being New Years Eve so just to bear in mind if really wanting to visit Liverpool Anthony
1 vote
Dear MonaR1161. Thank you for getting in touch with your query. As we are based in London, Liverpool is quiet a distance from us - driving time is cerca 4 hours from London and is 356km. The best way to get to Liverpool would be using the train out of London Euston to Liverpool Lime Street as the train is just over 2 hours. If you prebook your tickets for the train you can get some good deals and if you look to travel on off peak times this would be the most cost effective solution. Should you need anything further, please don't hesitate to contact myself or a member of the team here direct at the hotel on 0207 4112200 Kindest regards Anthony Barrett General Manager
1 vote
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"Book somewhere else."
"426 seemed larger due to it being on the corner of the floor."
"Upper floors are very quiet."
"I was on the 1st floor, room 114. The area is quiet, but from the 1st floor you could hear the odd car horn, but really did not bother us."
"Call ahead to ensure requests have been adhered to as ours were not."
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PRICE RANGE
US$ 109 - US$ 262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn chelsea hotel londonjurys hotel chelseajurys hotel london
FORMERLY KNOWN AS
Jurys Inn London Chelsea
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
172
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