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DoubleTree by Hilton Hotel London - Chelsea

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Traveller (179)
Room & Suite (175)
Dining (45)
Overview
  • Excellent57%
  • Very good33%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“imperial wharf”(128 reviews)
“kings road”(74 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London - Chelsea
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton Hotel London - Chelsea
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,735)
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1,487 results
Traveller rating
832
473
133
28
21
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LanguageEnglish
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832
473
133
28
21
Show reviews that mention
All reviewsimperial wharfoverground stationkings roaddouble treewarm cookiesclapham junctiontesco expresswest bromptongreat hotelon arrivalminute walkdistrict linequiet areaquality hotelgood sizetransport linksbus stop
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1 - 5 of 1,487 reviews
Reviewed 1 week ago via mobile

This property is in need of a makeover. Hallway carpets have large stains in places; the elevator smelled musty. The biggest problem was the stale smell in our room. My grandfather, bless his soul, was hygenically challenged. For every day he avoided taking a shower,...More

Thank sttowle
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 1 week ago

Dear sttowle, Thank you for taking the time out of your day to post on your review of your recent visit to us here in Chelsea. I am sorry to hear that you felt your room scent was not as you had expected and sorry...More

Hotel's Favourite
Reviewed 13 July 2018

We booked this hotel through Voyage Prive so got a good deal for 2 nights B&B. Our room was a decent size with a very comfortable bed, and the bonus of a fridge, Only negative comment would be that the pillows are very soft and...More

1  Thank Shropshirefoodie
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 5 weeks ago

Dear Shropshirefoodie, Thank you so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am very happy to hear that you found the rooms so comfortable as well as breakfast being so good. Sorry...More

Reviewed 1 week ago

When staying here, do not pass on breakfast! What a variety of items to choose from. Easy access to public transport to tourist attractions, quiet neighborhood and a Tesco Express just across the street for items you may have left at home or for the...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Anna M
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 1 week ago

Dear Anna M, Thank you for taking the time to post on your review of your recent stay with us here in Cheslea. I am very happy to see that you had such a great stay with us and that breakfast was so stand out!...More

Reviewed 2 weeks ago via mobile

For the asset of the place is the staff. Everyone I met really kind and willing to do attitude. Wanted to thank Michaela who checked me in as she was really nice and professional. You are an asset to your company. I wish I'm back...More

1  Thank susanagc24
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 1 week ago

Dear susanagc24, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a great stay and that the team ensured that you were...More

Reviewed 2 weeks ago

Stayed at this Hotel for the second time with friends, what a fab location 2min from train station, 2min from fab restaurant right on the river,and a few cafes. we had fantastic weather and really enjoyed the walk along the river, small park and playground...More

1  Thank rogersc90
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 1 week ago

Dear rogersc90, Thank you for taking the time to post on your review of your most recent stay with us here in Chelsea - great to see that you chose to stay with us once again. I am delighted to see that you had another...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair Access
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 119 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in London
#31 Business Hotel in London
#47 Mid-range Hotel in London
#102 Quiet Hotel in London
#165 Residential Neighborhood Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 119 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in London
#31 Business Hotel in London
#47 Mid-range Hotel in London
#102 Quiet Hotel in London
#165 Residential Neighborhood Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (179)
Room & Suite (175)
Dining (45)
Amenities (1)
Questions & Answers
Ask a question
Sarah C
9 August 2018|
AnswerShow all 2 answers
Response from DTChelseaMgmt | Property representative |
Dear Sarah C, The train fare from Gatwick is £8.30 if paying by Oyster or contactless credit or debit card during off peak, which on a Sunday is all day. You may find that there are cheaper advance tickets available with... More
1
Vote
Katrina H
5 July 2018|
AnswerShow all 6 answers
Response from DTChelseaMgmt | Property representative |
Dear Katrina, Thank you for getting in touch with us. I can confirm that all our room comes with individually controlled Air Conditioner units that can cool the rooms as low as 18 degrees. We hope to welcome you to our... More
0
Votes
wingjackwing
4 July 2018|
Answer
Response from DTChelseaMgmt | Property representative |
Dear Dear wingjackwing, Thank you for getting in touch with your question. We offer both room only and bed and breakfast packages here at the hotel so it will depend on what you have booked. If you wanted to contact the... More
1
Vote
Room Tips
"Call ahead to ensure requests have been adhered to as ours were not."
Read review
"Sixth floor has the better rooms, with wide ranging views and more attractive furnishing"
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"Do not accept room 624. In fact I would suggest that anything ending in 24 would be the same problem on every..."
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"Higher floors are quieter but no views to speak of from anywhere."
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