We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza London - The City

Show Prices
#187 of 1,087 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza London - The City
Crowne Plaza London - The City
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,220 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza London - The City
See the most recent reviews
Showing 1,911: English reviews
Urbana, Illinois
Reviewed 31 December 2014

We stayed there 2 nights for visiting London. The location is perfect. Blackfriar station is just in the front of door. The service is great. Though computers in the business center are not working, the front desk staff still help us print out. The breakfast is great. (We booked with breakfast.) The bar in the hotel is also nice.

 Report
Helpful?
Thank Liwen C
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear LiwenC,0 Thank you for your very positive comments. It is fantastic for me to pass on such great feedback to all of the staff here who pride ourselves on delivering the high level of service you have experienced and shared. The highly accessible, central location of the hotel is also another aspect that we know is a real benefit...

Utrecht, Utrecht, Netherlands
Reviewed 31 December 2014

we stayed here for 4 nights. The short summary is, very good hotel in a very good location, but quality control needs work. the location of the hotel is perfect. right across the street from blackfriars. It is only few minutes walk to St Pauls and the shops around it. Other attractions are also in walking distance (or by underground...

 Report
Helpful?
Thank Sander2475
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Sander, Thank you for taking the time to share some important feedback on the hotel. I was glad to read that you found the staff helpful and the issues you have raised regarding quality control was resolved by the 'helpful' staff during your stay. The other comments have been allocated to the respective departments and I would like to...

United Kingdom
Reviewed 29 December 2014

Very nice and spotlessly clean rooms. Fantastic breakfast! Great location for St. Paul's, Covent Garden, the London eye and the Houses of Parliament. The staff are always brilliant, nothing is too much trouble! Love this hotel!

 Report
Helpful?
Thank Funlovinfella
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Funlovinfellow, Thank you for your very positive comments. It is fantastic for me to pass on such great feedback to all of the us here who pride ourselves on delivering the high level of service you have experienced and shared. The highly accessible, central location of the hotel is also another aspect that we know is a real benefit...

Croydon, United Kingdom
Reviewed 29 December 2014

Went for a quick drink with a mate after work and was really surprised by the sheer elegance this hotel has to offer. We sat at the City Lounge and found it to be very comfortable as the roaring fireplace was definitely a treat since it was a rather chilly day. The waitress was attentive and friendly. The hotel should...

 Report
Helpful?
Thank NoelofCroydon
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Hotelier 1980s, Thank you for your review on your most recent visit with us here. I am delighted that we impressed you enough to mention the elegance and high level of service of the hotel even though you were just having a 'quick drink with a friend'. I hope you will come back to the hotel soon and enjoy...

Glossop, United Kingdom
Reviewed 28 December 2014

We stayed just one night at this hotel and used little of its facilities. This was the second Crowne Plaza hotel that we had stayed at in two months and, compared to the first, it was a slight disappointment. Three main gripes: * The paintwork in our room, in particular in the bathroom, was worn, chipped and peeling. It felt...

 Report
Helpful?
2Thank AJE66
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear AJE66, Thank you for taking the time to give us some important feedback on your recent stay. All of us at Crowne Plaza London-The City need to know both the and how we can improve the property and calibre of service for our guests. I was obviously disappointed to read that you felt your room needed some renovations but...

Cambridge, United Kingdom
Reviewed 28 December 2014

Stay here regularly 5 or 6 times a year always with club access, but recently over last 6 months standards have slipped in club lounge greatly. Twice this month, run out of standard breakfast items such as eggs, brown toast and no green tea on either visit. On first visit the waitress kindly went downstairs to get some got us,...

 Report
Helpful?
1Thank glencroft365
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Glencroft, It is lovely to have such a regular visitor as yourself remain loyal to the hotel and we really appreciate your feedback on the most recent stay you had with us here at Crowne Plaza London-The City. I was obviously very disappointed with your experience of the Club Lounge and I completely understand your frustrations. I have...

Guildford, United Kingdom
Reviewed 28 December 2014 via mobile

Myself and my partner purchased a voucher online for the restaurant. We arrived and the staff were very friendly! We started off our meal with a glass of bubbles which was lovely and had 3 courses which were so amazing. I would highly recommend the lamb and the cheese board. I cannot fault the restaurant the food and service was...

 Report
Helpful?
Thank aabb92
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear aabb22, What a fantastic review! Reading what you had for dinner I am sure you visited our award-winning Italian restaurant Diciannove and although I may be more bias then you I totally agree that the Lamb is delicious. I am so happy you tool advantage of our voucher offer and enjoyed some treaty bubbles to begin your evening. Next...

Southampton, United Kingdom
Reviewed 24 December 2014

Very central and right opposite Blackfriars tube station. Staff all extremely helpful and friendly. Nice room comfy beds. Bathroom a little tired and scuffed but hotels get wear and tear so it didn't bother us. Would definitely stay here again.

 Report
Helpful?
1Thank Wexland
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Wexland, Thank you for taking the time to write your review on your most recent stay with us. I was really happy to read that you found us friendly and kind and that our location suited your needs so readily. I have passed on your feedback about the bathroom as well and I know we are set to make...

Blackburn, United Kingdom
Reviewed 21 December 2014 via mobile

Nice hotel little bit let down with the deluxe room compared to a normal room. We was never told about complimentary wifi and we never received the little things like the sleep room spray. The bed seemed to lean into the middle as both me and the mrs struggled to get a good nights sleep. These are just little gripes...

 Report
Helpful?
Thank Ian H
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Ian H, Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed the location and sorry to read that your expectation regarding the room was not met on this occasion. Your feedback is appreciated and we are currently investigating further. We sincerely look forward to welcoming you again in the...

Europe
Reviewed 21 December 2014

This hotel is quite simply one of the nicest run crowne plaza hotels that I have ever stayed at. The staff here go the extra distance to make you feel properly looked after. This is an example to how a chain hotel can still make it personal.

 Report
Helpful?
1Thank EuropeSlatch
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review

Thank you for choosing to stay at Crowne Plaza London - The City. It was a pleasure to look after you during your visit and we're so delighted to receive your positive feedback regarding our team. We look forward to seeing you again soon, in the meantime, may we take this opportunity to wish you a fantastic Christmas and best...

925 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (498)
Viewed
View from Room (24)
Viewed
Room/Suite (167)
Viewed
Hotel & Grounds (94)
Viewed
Dining (35)
Viewed
Bathroom (47)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
3:49
Videos (1)
Viewed
Other (127)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (305)
Viewed
Amenities (13)
Viewed
Club Double Room (25)
Viewed
Deluxe Double Room (26)
Viewed
Executive Club Room (31)
Viewed
King Studio (35)
Viewed
Dining (55)
Viewed
Standard Guest Room (28)
Viewed
Suite (38)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (122)
Viewed
Room/Suite (24)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (30)
Viewed
Dining (49)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
City of London
Premier Inn London Blackfriars (Fleet Street) Hotel
South Kensington
Crowne Plaza London Kensington
City of London
Club Quarters Hotel St. Paul's
Show Prices
Show Prices
Show Prices
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#49 of 1,087 in London
3,135 reviews
City of London
The Z Hotel City
The Z Hotel City
#206 of 1,087 in London
290 reviews
City of London
Apex City of London Hotel
Apex City of London Hotel
#80 of 1,087 in London
3,425 reviews
Show Prices
Show Prices
Show Prices

Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: Bar, British, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Region: United Kingdom > England > London > City of London
Price Range: ₹ 12,501 - ₹ 24,128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Expedia and Travelocity so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#143 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - The City staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Crowne Plaza London - The City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor looking out onto street behind hotel, so very quiet. Rooms at front face New Bridge Street, a pretty busy thoroughfare.”
 of 5 bubbles Wildwood2019, 17 Feb 2017 | Read review
“rooms are accessible”
 of 5 bubbles teejaytols, 8 Feb 2017 | Read review
“Choose a street facing room. Some rooms are inwards/atrium facing”
 of 5 bubbles 888travel, 29 Jan 2017 | Read review
“Ask desk for view of river.”
 of 5 bubbles chr1sbrennan, 22 Jan 2017 | Read review
“Go for a room on the upper floors and if possible try a Club Room - great value.”
 of 5 bubbles davidbS1365ZA, 18 Jan 2017 | Read review
5 of 5