We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Novotel London ExCeL

    7 Western Gateway, London E16 1AA, England
    Hotel website
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 46% below average rate

    The price you found is 46% lower than this hotel's average rate of US$ 192/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$ 103
    View Deal
    Traveller (563)
    Room & Suite (219)
    Dining (46)
    Aloft London Excel
    1,824 reviews
    #260 of 1,068 hotels in London
     
    Ibis London Excel Docklands
    2,011 reviews
    #480 of 1,068 hotels in London
     
    Crowne Plaza London - Docklands
    1,846 reviews
    #337 of 1,068 hotels in London
     
    Holiday Inn Express London - ExCeL
    545 reviews
    #283 of 1,068 hotels in London
     
    Overview
    • Excellent34%
    • Very good48%
    • Average14%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “custom house” (51 reviews)
    “city airport” (78 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London ExCeL
    Special Offer: CHEAPEST RATES ONLINE!
    Hotel deals
    Aloft London Excel
    1,824 reviews
    #260 of 1,068 hotels in London
     
    Ibis London Excel Docklands
    2,011 reviews
    #480 of 1,068 hotels in London
     
    Crowne Plaza London - Docklands
    1,846 reviews
    #337 of 1,068 hotels in London
     
    Holiday Inn Express London - ExCeL
    545 reviews
    #283 of 1,068 hotels in London
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 102.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b8781cacd52441bba23f6c6d754b18a0", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":291617,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32438017],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":103,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b8781cacd52441bba23f6c6d754b18a0","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":103,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":103,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":103,"lowestMetaPrice":102,"highestMetaPriceDisplay":103,"hotelName":"Novotel London ExCeL","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI4NzgxY2FjZDUyNDQxYmJhMjNmNmM2ZDc1NGIxOGEwIiwiQUlLIjoiYzg5ZTRkNjdkNGM4NDJjZWFkZWMyMDYyNTRlY2U5OTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$ 102", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78887584":"OrbitzEWS","65697583":"Hotwire","109220453":"HotelsCom2IB","64694946":"AccorIB","53930077":"TravelocityEWS","32682076":"Expedia","79440018":"CheapTicketsEWS","32438017":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (2,223)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Novotel London ExCeL
    See the most recent reviews

    831 - 835 of 1,776 reviews

    Reviewed 8 October 2014

    This hotel is super convenient to transport via the DLR, the Excell convention centre and the Emirates Air line. The room was clean and comfortable with free wi-fi and added security of card swipe lift key. The restaurant was superb, the staff in general were...More

    1  Thank KatieA9
    Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded 10 October 2014

    Dear Guest, Thank you very much for taking the time to review your last visit to Novotel London Excel on TripAdvisor.com I and my team are delighted to hear you enjoyed your stay with us and that you appreciated the location of our hotel but...More

    Reviewed 30 September 2014

    I stayed at this hotel for 1 night with my boyfriend for a special occasion. I requested a room with a view and was also given a newly renovated room which was lovely and very clean. Location is good, opposite custom house station and 5...More

    Thank Emily B
    Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded 1 October 2014

    Dear Guest, Thank you very much for taking the time to review your last visit to Novotel London Excel on TripAdvisor.com I and my team are delighted to hear you enjoyed your stay with us and that you appreciated the location of our hotel but...More

    Reviewed 29 September 2014

    The location of this hotel is perfect: a stones throw from the Excel London conference centre and the cable car towards North Greenwich where the O2 arena and the underground Jubilee line are. The hotel is in front of the River Thames, which is perfect...More

    3  Thank ROSE8464
    Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded 30 September 2014

    Dear guest, Thank you for taking the time to tell us about your stay at the Novotel London Excel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we...More

    Reviewed 29 September 2014

    I stayed here recently as i was attending the Lee Evans concert at the O2, and after the backstage party going home would have been a trek very late at night. I have stayed at several Novotels and they are all the same, which think...More

    1  Thank Syksey99
    Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded 30 September 2014

    Dear guest, We truly believe in our guest’s feedback and such positive feedbacks made by you are an exceptional incentive for us. I wish to have a pleasure to welcome you and your family back in our hotel where we will be amused to repeat...More

    Reviewed 28 September 2014 via mobile

    stayed here for one night, as I had booked a surprise weekend to London for my daughter: London Eye, Covent Garden and Lee Evans at the O2. We got the cable car over to the O2 great location, amazing views from the bar balcony, clean,...More

    Thank Francesca C
    Response from NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeLResponded 29 September 2014

    Dear Guest, Thank you very much for taking the time to review your last visit to Novotel London Excel on TripAdvisor.com I and my team are delighted to hear you enjoyed your stay with us and that you appreciated the location of our hotel but...More

    Aloft London Excel
    1,824 reviews
    #260 of 1,068 hotels in London
     
    Ibis London Excel Docklands
    2,011 reviews
    #480 of 1,068 hotels in London
     
    Crowne Plaza London - Docklands
    1,846 reviews
    #337 of 1,068 hotels in London
     
    Holiday Inn Express London - ExCeL
    545 reviews
    #283 of 1,068 hotels in London
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 89 - US$ 313 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Green Hotel in London
    • #213 Luxury Hotel in London
    • #248 Romantic Hotel in London
    • #260 Family Hotel in London
    • #291 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Hotels.com, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Novotel London ExCeL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs / East End / East London
    • Also Known As
    • Novotel London Excel Hotel London ,
    • Accor London Excel ,
    • London Novotel
    Add Photo Photos
    Traveller (563)
    Room & Suite (219)
    Dining (46)
    Hotel & Grounds (421)
    Bathroom (38)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
    Ibis Styles London Excel
    1,454 reviews
    .35 km away
     
    Sunborn London
    2,636 reviews
    .08 km away
     
    Good Hotel London
    220 reviews
    .30 km away
     
    Prince Regent Hotel Excel London
    399 reviews
    .92 km away
     
    Nearby Restaurants
    Tapa Tapa
    302 reviews
    .19 km away
    La Barrique Wine Bar & Restaurant
    217 reviews
    .20 km away
    Lands End Restaurant
    179 reviews
    .07 km away
    Zero Sette Restaurant
    271 reviews
    .15 km away
    Nearby Attractions
    Emirates Air Line Cable Car - Royal Docks
    2,762 reviews
    .40 km away
    Emirates Air Line Cable Car - Greenwich Peninsula
    2,243 reviews
    .38 km away
    ExCeL London
    687 reviews
    .46 km away
    STAR WARS Identities at The O2
    207 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    squeak2014
    29 June 2017|
    Answer Show all 2 answers
    Response from Neil T | Reviewed this property |
    As Steve says Cable car is easiest also if you have an oyster card use it for a discount tho it's not expensive anyway. £4.50 one way
    1
    Vote
    janicesmith1
    29 June 2017|
    Answer Show all 6 answers
    Response from Neil T | Reviewed this property |
    I believe so
    0
    Votes
    Deborah S
    7 April 2017|
    Answer Show all 6 answers
    Response from Kostas L | Reviewed this property |
    sorry for late reply yes you can d
    0
    Votes
    Room Tips
    "The rooms on the 7th floor are 'superior' rooms, but the other rooms offer a good size."
    Read review
    "Become a loyalty member"
    Read review
    "All rooms are fine, but higher and away from the lifts is always quieter"
    Read review
    "clean family easy"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing