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Novotel London Excel

Traveller (756)
Room & Suite (288)
Dining (54)
Certificate of Excellence


Certificate of Excellence
GreenLeaders Bronze level
A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Harbour View


Full view
76Somewhat walkable
Grade: 76 out of 100
27Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
100Room tips
Traveller rating
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Popular mentions
Very basic hotel and I am quite surprised it is a 4 star! Unlike most 4 star premises it did not have a Nespresso coffee maker. There were no small face clothes, bath robes or slippers. The matress needs replacing as the springs are badly worn. The heating in my room was not
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Review collected in partnership with Accorhotels.com
Booked via a third party website on a great deal as a base for visiting the Avengers station for my husband's birthday. I e-mailed in advance to query about a reservation for the upper deck restaurant explaining that we were celebrating. Eniola responded quickly, answering all
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Very spacious and luxury hotel. First visit to a Novotel hotel and I was amazed by all of the hotel and staff were very friendly. I highly recommend this hotel especially if you are attending any events at the EXCEL!
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As on previous occasions this was a perfect location. We had been to the Strictly performance at the O2 in the afternoon and it was just a short trip on the air line, and walk to the hotel. The staff were as welcoming as always and our room had a lovely view over the river.
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Only five minutes walk from the train station in a very beautiful and quiet location next to the river. clean and large and comfy rooms with tv. The bath room was clean and of reasonable size. breakfast was a big buffet with fresh products. Staff were very friendly. usb sockets
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Response from NovotelLondonExCeL, Manager at Novotel London Excel
Responded 1 week ago
Hi ragodoo, Thank you for taking your time to write a review of your experience with us at Novotel London ExCel. I am delighted to hear you had a great time with us and we look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorNovotel London Excel
The Superior Room at the Novotel London ExCeL
Twin room with 2 beds
Very comfortable bed
Vue de l'hôtel lors de l'atterrissage au London City Airport
Sorry I’m not up on camera sizes It is just a small safe I’m sure the reception would have a bigger safe
0 votes
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How much is the parking?
Sorry, we didn’t use the car park, we travelled by train
0 votes
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The DLR (District Light Railway) Station which runs to Canning Town to connect with the Jubilee Line is approximately 5 minutes away. Trains from the DLR run to the Bank on the Central Line. Public Transportation is easy and convenient. There are also local buses.
1 vote
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From my stays, the toilet is generally separate from the rest of the bathroom, but if you want to make sure ring the hotel to check if that is true if all rooms.
1 vote
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There was not much in the square to go to to be fair. However you are a 3 min walk from the DLR that takes you in to Canary Wharf just don’t forget to tap your bank card in and out. As it can easily be missed. 👍🏼
1 vote
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"Have a view of the river"
"The rooms on the 8th floor are the best."
"Superior rooms are worth considering"
"There's no A/C avoid in summer"
"Room with a view of the Docklands"
US$ 94 - US$ 348 (Based on Average Rates for a Standard Room)
novotel london excel hotel londonaccor london excellondon novotel
United KingdomEnglandLondonEast End / East LondonDocklands / Canary Wharf / Isle of Dogs
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