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Novotel London ExCeL

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Traveller (649)
Room & Suite (280)
Dining (45)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Novotel London ExCeL
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Novotel London ExCeL
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,459)
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1 - 5 of 1,977 reviews
Reviewed today via mobile

The lovely gentleman Levi attended to us with great customer service, he was a superstar, very attentive, polite and made us have such an amazing experience. He def8nitely deaerves a promotion!!!! The hotel was clean and very tidy with a vibrant and relaxing environment. I...More

Thank Shakira K
Hotel's Favourite
Reviewed 19 March 2018

Great place to stay - quiet room, friendly staff, and super clean and modern. A very pleasant stay. A word of advice - if you want to eat at the hotel restaurant, book in advance - they night we stayed there was a convention and...More

1  Thank davidhbryant1961
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 17 April 2018

Hi davidhbryant1961, thank you very much for this wonderful review about your recent stay at the Novotel London Excel and for sharing it with the TripAdvisor travelers. We are thrilled to read that you enjoyed your stay, find the Novotel London Excel a great place...More

Reviewed 2 days ago via mobile

A bit lifeless . The hotel is well situated close to City Airport, 10mns away by cab. The rooms are spacious. I had a room which had a side view on the water. The dining/breakfast area has an outside space where you can dine outside....More

Thank austrianfamilyof5
Reviewed 3 days ago via mobile

Rooms are very good and clean and to a very high standard. The staff are so friendly and helpful and made my stay enjoyable. Would highly recommend this hotel to anyone who is in the area. The food is delicious.More

Thank Amanda S
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 2 days ago

Dear Amanda S, Thank you for taking the time to share your comment about your previous stay at the Novotel London Excel. We are pleased to receive your positive comment and we are satisfy that you enjoyed your stay and you found the Novotel London...More

Reviewed 3 days ago

Stopped at the Novotel whilst in London Service was great - staff remembered it was my wife's birthday and kindly bought up a birthday cake to the room Nice touch ..! Room was perfectly adequate Breakfast was great Will stop there againMore

Review collected in partnership with Accorhotels.com
Thank Jas S
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 2 days ago

Dear Jas S, Thank you for taking the time to share your comment about your previous stay at the Novotel London Excel. We are pleased to receive your positive comment and we are satisfied that you enjoyed your stay. At the Novotel London Excel we...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 88 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#234 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 88 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#234 Luxury Hotel in London
#245 Romantic Hotel in London
#287 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (649)
Room & Suite (280)
Dining (45)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Robbiedill
22 June 2018|
Answer
Response from lottie03 | Reviewed this property |
There was an iron and an ironing board in out suite.
0
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Robbiedill
16 June 2018|
AnswerShow all 3 answers
Response from thame_hoops | Reviewed this property |
you can swim in the Thames instead
1
Vote
edinburghsoulgirl
19 April 2018|
AnswerShow all 4 answers
Response from bigdaddyp1 | Reviewed this property |
Yes they have TV for football and other entertainment.
0
Votes
Room Tips
"ask for a room with a view of the thames"
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"9th floor is at the top, great views."
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"Rooms facing the docks or grassy side , definitely not facing the entry way ."
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"Ask for a big room, all rooms are not same"
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