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DoubleTree by Hilton Hotel London ExCel

Booking.comUS$ 100*
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#270 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
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764 Reviews from our TripAdvisor Community

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Showing 694: English reviews
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Stirling, United Kingdom
Reviewed yesterday NEW

I stayed at this hotel as it is easily accessed when flying into City airport and 5 minutes walk from the DLR. It is in a safe neighbourhood and friendly reception welcome. The room was welcoming and comfortable. The breakfast was fabulous and a great start to the day. Staff are helpful. Desk staff retrieved my jacket which I forgot...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank flyingscotslass
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016 via mobile

Stayed here for one night on a trip to Greenwich peninsula with my daughter. We drove here so free parking was important to us, and we were not disappointed, with plentiful free spaces all around the hotel which is located a two minute walk from the ExCel and 15 min walk from the Emirates Airline which gives access to the...

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Helpful?
1Thank Thebates22
About Hotel's Favourite Review
Michael M, General Manager at DoubleTree by Hilton Hotel London ExCel, responded to this review

Dear Thebates22 Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean a great deal to all of the team, and our mission is to...

Esepona, Spain
Reviewed yesterday NEW

My daughters birthday weekend was lovely and the hotel was perfect, She loved her arrival cookie and the receptionist was amazing chatting with her about all we had planned. Graet hotel, greaqt staff, great room. 5 star service for me

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 144sarahq
County Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

Stayed three nights. Hotel is near London City Airport. You could walk it on a dry day but probably need a taxi. Hotel building is modern. Rooms are spacious if slightly bland - you could be anywhere in the world. Staff in the bar and room service are friendly. Reception staff varied a lot. Food is fine. Gym is small...

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Helpful?
Thank IE2015Traveller
Peterborough, United Kingdom
Reviewed 4 days ago NEW

After booking a room with river view, got to room and it had more of a car park view, however, reception did move us to another room, which had a great view of river. The staff although they try, they are obviously very busy, seemed all the time, as well as not having great training or leaders. At the bar,...

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Helpful?
1Thank mariefisher2017
Kent, United Kingdom
Reviewed 5 days ago NEW

This ideally situated hotel was perfect for our short stay in London. The rooms and breakfast were standard and the staff were very friendly and helpful.I think we will come back . thank you guys! ;).

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Helpful?
Thank leoalex66666
Schiphol, The Netherlands
Reviewed 5 days ago NEW

Second stay at this hotel. Friendly reception, perfect room which was spacious and clean. Only negative point was the fire doors which were directly adjacent to my room. Everybody leaving or entering the floor I was staying on came trough those doors causing poor sleep. Advice, don't accept room 100. Had diner from the bar menu. Friendly staff, good food...

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Helpful?
Thank MelmacSPL
West Coast
Reviewed 6 days ago NEW

upgraded to a suite as refrigerator needed for expensive medicine and being Hilton Honors member. Was clean and nice . 7th floor, View of the river, all amenities ( coffee pot, microwave, coffee & tea packets. MOST IMPORTANT it was CLEAN!!! SHORT walk to tube station. Would, without a doubt, stay there again and would want the same room. .

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1Thank retiredteacher0
Vila Nova de Famalicao, Portugal
Reviewed 6 days ago NEW

I stayed for a nearby event and I have to stay that the staff was extremely welcoming from the get go. The room was quite spacious and clean and so was the bathroom. The breakfast had great a variety to choose from.

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Helpful?
Thank PFC15
Reviewed 1 week ago

Stayed here 08/05/07 Booked back in 2016 winter sale and was upgraded by the hotel a few days out from check in to a suite. Welcomed as diamond at check in and completely forgot about the cookie, my first double tree stay for some time. Also given a drinks voucher which was a nice touch (used for lemonade as surgery...

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Helpful?
Thank Martyn S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 6,905 - ₹ 24,253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Hotel Style:
#201 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
45 questions
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warwickshire
over a year ago
berkshire
9 months ago
County Wexford, Ireland
11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5, 530ish, have great views of river thames”
mariefisher2017, 19 May 2017 | Read review
“Avoid room 100.”
MelmacSPL, 18 May 2017 | Read review
“Avoid rooms viewing the parking lot”
PFC15, 17 May 2017 | Read review
“I'd get a room on the river side if I could - for view and it's probably quieter.”
S2919UWmarkg, 13 May 2017 | Read review
“Pay the extra for a room with a view maybe”
kerrynbb, 11 May 2017 | Read review
5 of 5
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US$ 100* /night
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Prices are for 1 room, 2 adults
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