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DoubleTree by Hilton Hotel London ExCel

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#267 of 1,088 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
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717 Reviews from our TripAdvisor Community

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Showing 655: English reviews
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london
Reviewed yesterday NEWvia mobile

Stayed here as a couple as we were attending a concert at the o2, had tried contacting prior to stay just to see if any possibility of an upgrade as we were going for an occasion, hotel do not have an email, had to contact customer service who passed on request and said they would put In a request. On...

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Helpful?
Thank Meloo123
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016 via mobile

Stayed here for one night on a trip to Greenwich peninsula with my daughter. We drove here so free parking was important to us, and we were not disappointed, with plentiful free spaces all around the hotel which is located a two minute walk from the ExCel and 15 min walk from the Emirates Airline which gives access to the...

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Helpful?
Thank Thebates22
About Hotel's Favourite Review
Michael M, General Manager at DoubleTree by Hilton Hotel London ExCel, responded to this review

Dear Thebates22 Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean a great deal to all of the team, and our mission is to...

Oxfordshire
Reviewed yesterday NEWvia mobile

Welcomed with a warm chocolate chip cookie, very nice! Room 600 was clean, reasonably spacious and modern with a view over the docks. The bathroom had a fantastic shower but no bath and also nowhere to hang towels. Toiletries by Crabtree and Evelyn. There was tea/coffee/kettle and a safe in the room, good lighting and full length mirror. The cocktail...

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Helpful?
Thank OxfordshireDizzy
Southampton, United Kingdom
Reviewed 2 days ago NEW

Excellent hotel with friendly efficient service and the most comfortable of beds. Superb breakfast. Will definitely visit again. Brilliant connections for the O2, London Docklands and the centre of London

Review collected in partnership with DoubleTree by Hilton
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Thank Mark H
London, United Kingdom
Reviewed 3 days ago NEW

Lovely place, just don't drive because you have to pay to park. But my overall experience was 10/10 My wife loved it too Breakfast is the same as most Hiltons. Will definitely be visiting again.noce view as well

Review collected in partnership with DoubleTree by Hilton
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Thank Dee B
Portsmouth, United Kingdom
Reviewed 3 days ago NEW

Very close to Excel & DLR The London Excel is right next door but it was closed while we stayed so that was good for us as hotel quieter than might have been if a Show on at Excel? But no waiting around for service, breakfast etc and all the staff very professional and no doubt still would manage well...

Review collected in partnership with DoubleTree by Hilton
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Thank Michelle H
Colchester, United Kingdom
Reviewed 5 days ago NEW

Easy to find from the road network, free car parking spaces are limited but pay and display adjacent is not expensive by London standards. Good location for DLR access into London although be mindful of times for last train service back as they do not run through the early hours. Comfortable rooms, excellent food at an acceptable price. Will definitely...

Review collected in partnership with DoubleTree by Hilton
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Thank Y2676JRrichardw
West Midlands, United Kingdom
Reviewed 6 days ago NEW

Would recommend this hotel. Staff are very helpful and polite. If you are travelling with children the staff are very cheerful and happy to interact with children. Whilst we stayed there was an easter colouring competition that our son couldn't stop talking about. Whilst our son's entry did not win he was given a hotel goodie bag with plenty of...

Review collected in partnership with DoubleTree by Hilton
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Thank 873baljinderb
Manchester, United Kingdom
Reviewed 6 days ago NEW

This was my first visit to a DoubleTree Hilton and it was quite pleasing. Opted to stay here as it was close to where we were hosting my father’s stag do. The check in process was nice and smooth and I got a warm chocolate chip cookie for free – nice touch (small and simples things ayy) Unfortunately no paid...

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Thank David S
Colombo, Sri Lanka
Reviewed 6 days ago NEW

Located at a convenient place who visits London excel for business purpose. Front office service is extremely good and very helpful. They have a nice restaurant which can have good food and drinks.The price I paid for the suite is worth. It is a very spacious suite and nicely arranged.

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Thank dimu007

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 7,046 - ₹ 25,200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Hotel Style:
#199 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
44 questions
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warwickshire
over a year ago
berkshire
8 months ago
County Wexford, Ireland
10 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a river or city view room”
927DavidS, 18 Apr 2017 | Read review
“go for a suite on the river side”
dimu007, 18 Apr 2017 | Read review
“534 was a good sized suite with a view of the river”
  • Room layouts in other wing and 947 faces the back of the hotel
  • Layout of rooms on one wing where 534 faces the river
  • Layout of suite 534
AngusJ, 15 Apr 2017 | Read review
“Ask for one overlooking the River.”
WoodsySouthampton, 12 Apr 2017 | Read review
“Pay the extra for a water view, it's lovely.”
garygeorge3, 14 Mar 2017 | Read review
5 of 5