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Crowne Plaza London - Docklands

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#312 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,782 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - Docklands
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Showing 1,677: English reviews
Reviewed 16 March 2015 via mobile

Stay for 3 nights visiting London. This hotel is wonderfully operated. Although, room service forgot my orders about 3 times. The cars waiting outside to take you into town for a reasonable price. Very clean and lush rooms. The hotel is very quiet. They have free wifi in every room. The only issue I had was my credit card being...

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Helpful?
Thank Lauren H
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Lauren H, Thank you for choosing to stay at the Crowne Plaza London Docklands. We are pleased to see that you enjoyed your time with us. I would like to pass my sincere apologies about your issues with the room service and with the credit card. It was not a charge but a pre authorisation, but I do apologise...

Reviewed 16 March 2015

We stayed here on March 14th 2015 for 1 night, upon arriving we were impressed at the view of the 02 Arena and the famous cable cars, the staff very polite friendly, great breakfast choice the room was 4020 very clean and spacious with a fantastic view of the river thames, 02 and cable cars, it was within 15mins car...

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Helpful?
Thank Davey55555
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Davey55555, Thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to leave us such a lovely feedback. We are delighted to see that you had a wonderful stay with us, you found our staff friendly and you enjoyed your time at the breakfast. Thank you for recommending our hotel and we...

UK
Reviewed 16 March 2015

This hotel is convenient ExCeL and generally the rooms are ok. The bar is alright but dominated by a big screen TV. The restaurant is appalling; the menu is reminiscent of something out of the 80's with very limited choice and I would guess not changed very often. I ate there on my first night at an exhibition with some...

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Helpful?
Thank Quartztraveller
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Quatztraveller, Thank you for choosing the Crowne Plaza London Docklands for your recent stay, and for taking the time to leave your feedback in regard to your experience. We are very sorry to learn that you did not have a good experience at our restaurant. I understand the frustration this may have caused you and I would like to...

Surrey, England
Reviewed 15 March 2015

Great hotel 7 minutes by Emirates Skyline to 02, 5 min walk from hotel! DLR station 5 minutes walk away (had to return that way from 02 since Skyline closes early with winter hours) We had a large room with 2 double beds, modern, clean, tastefully decorated. Really comfy bed! Check in friendly and helpful. Reasonably priced bar on return...

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Helpful?
Thank JudeYuill
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Jude Yuill, Firstly I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to share a review regarding your recent experience with us. We are delighted to learn that you enjoyed every aspect of your stay. You have mentioned many good things about our hotel so it's great...

Manchester England
Reviewed 15 March 2015

A great ambassador for the Crowne Plaza brand. Modern well appointed rooms in a dockside setting. Staff are friendly and attentive and perform their roles very professionally. Very close to the Royal Victoria DLR station and also has its own car park although this can fill rapidly. It costs £16 per day. Great for Excel, the Crystal and the Emirates...

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Thank Mike Arran
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Graham M, First of all thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to share your experience and for giving us your feedback. We are delighted to see that you had a great stay with us, although I pass my sincere apologies for the minor issues you had in your...

Senlis
Reviewed 11 March 2015

I would be struggling to fault this hotel in all honesty in terms of my experience. Stayed in the hotel for one night attending an event near London, and was impressed from the outset. Efficient check in process, and the hotel rooms of a generous size (my particular room had two full double beds in it!), spotlessly clean and well...

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Helpful?
Thank Graham M
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Graham M, Thank you for choosing the Crowne Plaza London Docklands for your recent stay, and for taking the time to leave such an encouraging review. We are pleased to hear that you liked many areas of our hotel, especially the Spa facilities. We are looking forward to welcoming you back to the Docklands in the future. Kindest regards,...

Paris, France
Reviewed 10 March 2015

This hotel is clean, the rooms are quiet, not too much light in the rooms, good mattresses, and always clean. You can hear airplanes from City Airport from the hotel but it isn't disruptive as they don't fly late at night or early in the morning so it is much better than, for example, most hotels in Canary Wharf that...

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Thank Kath M
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kath M, Firstly I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to share your recent experience with us. We are delighted to see that you had a nice stay with us, and thank you for acknowledging many good elements about the hotel. We do hope to...

walsall
Reviewed 10 March 2015

We booked this hotel for a three night stay via the Internet. From booking in to checking out the customer service was beyond excellent. We did not book an accessible room, but at check in, seeing my wheelchair offered us the choice of "normal" or accessible. The room which was just standard was super clean, really warm and was like...

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1Thank bramble13
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Bramble13, I would like to thank you for posting your comments about your most recent stay with us here at Crowne Plaza London Docklands, May I say I am very pleased to know that you had an excellent stay. I have taken notes of all your constructive comments as our prime focus is to fully acknowledge every guest of...

Leeds
Reviewed 9 March 2015 via mobile

Staff were extremely helpful, parking was easy and if your visiting or exhibiting at the excel it's ideally located. A little expensive but this is london I guess so it's all relative. Leisure facilities were quite reasonable. Rooms are very good in my opinion as you would expect paying this amount of money.

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Thank TheRealChrisCash
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear TheRealChrisCash, First of all thank you very much for taking your time to post your feedback and for recognizes our hard work. It was a pleasure to read that you found our team very helpful. It is great to know that you had an excellent overall stay. Once again thank you for your comments and I look forward to...

Gloucester, United Kingdom
Reviewed 9 March 2015

I booked a number of rooms for colleagues for an event at the nearby ExCel centre. Right from the outset the customer service here was excellent. There are a number of fussy travellers within our party and the hotel was more than accommodating of their needs. Booking procedure was quick and efficient, and all staff I liaised with were very...

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Helpful?
Thank Flossiemitten
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Flossiemitten, First of all, I would like to thank you for choosing to stay at the Crowne Plaza London Docklands and for taking the time to post such a lovely comment. I am absolutely delight that you and your team enjoyed your time spent with us I must agree with you the comfort from our rooms are really good...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: ₹ 8,503 - ₹ 24,527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#31 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#227 Luxury Hotel in London
#244 Romantic Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Executive rooms with waterfront views, peaceful, spacious and comfortable.”
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“Ask for a river view.”
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“If you want a view let them know up front”
 of 5 bubbles clamrj, 26 Jan 2017 | Read review
“Ask for a room with a view or you will end up looking at a car park!!”
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