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Crowne Plaza London - Docklands

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#283 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Crowne Plaza London - Docklands
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1,710 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
London, United Kingdom
1 review
Reviewed yesterday NEW

Just got home from a visit to the Crown Plaza with work colleagues where we were celebrating with afternoon tea as part of a leaving-do baby shower. Having had set afternoon teas at a number of hotels in the past, I was disappointed. Firstly, we were given a box containing tea bags where we could choose our own flavours, which... More 

Helpful?
Thank chrismars0512
Brighton and Hove, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 days ago NEW

Stayed here for one night. Very pleased with the room which was spacious, well appointed and clean. Staff were polite and efficient. Ideal place for the Excel or even the O2. Sleep quality was good with very little noise from neighbouring rooms even though the hotel was busy. Didn't eat in the hotel and the service in the bar was... More 

Helpful?
Thank Clive T
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest: Thank you for choosing to stay with us at the Crowne Plaza London-Docklands. I would like to thank you for taking the time to write your comments , which we very much value and appreciate. I am glad that you like the room and other services we offered. We also regret to note that the bar service was... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I got the room that I never requested because they mentioned that they was booked up and just gave me a room that was left ( standard room ) to share with three adults , which I was very annoyed about . Slept uncomfortable for two nights , people either beside or above was making too much noise . The... More 

Helpful?
1 Thank Debs_xox
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest: We clearly failed you during this recent stay. i would like the opportunity to look into the feedback a little further in order to rectify some of the issues you encountered. Wouid you be able to get in touch with myself directly via the hotel telephone number please,0207 055 2000. I would also appreciate the opportunity to gain... More 

Manchester, United Kingdom
Level Contributor
174 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago via mobile

The hotel would probably get a higher rating from me in that the Hotel is close to the DLR, the staff are friendly and the rooms are spacious. Similarly the overnight bed and breakfast rate is reasonable for London. The hotel also has a spa and pool area. The reason for my "average" rating is that as soon as you... More 

Helpful?
Thank The_Cheshireset133
Haywards Heath, W.Sussex, England
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago via mobile

Just finished our stay here. The hotel itself was faultless. We stayed in a standard room. 5402. The room was big for London, the bed was large and comfortable. We had a nice view of the dock. Nice big LED tv with a good selection of channels. Tea and coffee making facilities were available. There was also an iron and... More 

Helpful?
Thank Becaman
Billingshurst,England
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

We stayed here as we were going to a concert at the O2 just across the river. It proved to be a very good choice as we had a lovely room on the 6th floor. Very warm and comfortable. All the staff we encountered were very polite and helpful making for a very enjoyable stay. The breakfast was both plentiful... More 

Helpful?
Thank panelman
Cambridge, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Not a bad hotel. Nice decor and lovely large room (I think they upgraded me). Didn't use pool/gym/bar but breakfast was nice. Only downside was for me a really noisy window, but I changed room and it improved. General sound proofing from room to hallway was quite poor, I could hear people all night coming and going.

Helpful?
Thank Cpt_Caffeine
1 review
Reviewed 1 week ago via mobile

Very disappointed, we have stayed here in the past for the O2 tennis event and have had no complaints, however on this trip took three attempts to get the room we booked, towels for all three days were frayed and needed to be replaced and complimentary water bottles were not sealed and clearly had been accessed by a previous guest.... More 

Helpful?
Thank Leigh R
watford
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed here for our 9th wedding anniversary whilst sight seeing in London. It is right near to Excel but also easy to get to from other places. A short walk from the DLR. We checked in and used the leisure facilities to spend a saturday night chilling. Breakfast was buffet style and lots of choice. All the staff were... More 

Helpful?
Thank oofus
Athens, Greece
1 review
Reviewed 2 weeks ago via mobile

Unpolite reception No minibar Small room The whole hotel smells the clorium from the pool Poor room service Empty mini bar Booked and prepaid for 5 days and wanted to go one day earlier and they rdfused to refund

Helpful?
Thank jengyft

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: ₹ 8,180 - ₹ 26,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#29 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#207 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - Docklands staff and other travellers.
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Questions? Get answers from Crowne Plaza London - Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors at the back are quiet and offer view towards east London”
 of 5 bubbles 178clivet, 30 Nov 2016 | Read review
“Harbour view rooms afford a lovely view.”
 of 5 bubbles panelman, 27 Nov 2016 | Read review
“twin rooms have big beds”
 of 5 bubbles oofus, 21 Nov 2016 | Read review
“take a walk at sunset!”
 of 5 bubbles broseph_von_bro, 11 Nov 2016 | Read review
“any where on the sixth floor”
 of 5 bubbles 860philg, 9 Nov 2016 | Read review
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