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Sapphire Hotel London

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257 Reviews from our TripAdvisor Community

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There are newer reviews for Sapphire Hotel London
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Showing 194: English reviews
Birmingham, United Kingdom
Reviewed 9 October 2015

We arrived at the hotel at around 6 pm. There is no actual Reception as such just a room where a guy was sat at a desk surrounded by baggage so it must double up as the baggage store room too. We were asked to pay for our rooms immediately and then ushered down the road to the Pearl Hotel....

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1Thank TAVAKLI
west sussex
Reviewed 19 September 2015 via mobile

Don't worry about the bad reviews , this place is ok , yes the rooms are small and you get sent to the pearl hotel which is about 5 doors down from the sapphire , but the pearl is very clean and comfortable and staff are ok , only downside is the breakfast , was expecting the full English but...

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Thank weejock45
Surrey, United Kingdom
Reviewed 15 September 2015 via mobile

What a disgrace! This hotel should be closed down and the owners sent to learn how to deal with Civilized clients, hotel management school would be a start. I dread to think how much money this place steals from people by double booking rooms, let alone terrible staff attitude, smelly and dirty rooms, paper thin walls. Never book this dive...

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3Thank skyem101
Broxburn, United Kingdom
Reviewed 15 September 2015

We stayed here for a 4 day trip to London. When I booked the room I did not believe what people were saying about the hotel. (There is always this group of people that try to find the hair in the soup.) That was a huge mistake. It was even worse. I was not looking for outstandingly comfort but what...

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2Thank Juergen C
Eindhoven, Noord-Brabant, Netherlands
Reviewed 11 September 2015 via mobile

Booked 2 months before and while checking in i needed to go to their other location pearl hotel 5 doors down. All my business collegaes were staying here. Lucky the man at the reception made some changes so i could stay. Location is perfect we were on a trade show so it was just a 10 min walk. Enough nice...

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Thank Debsterdoobydoo
Nuremberg, Germany
Reviewed 10 September 2015 via mobile

I stayed here on my business trip to London. Thanks goodness I was only staying one night. My colleague, S, and I arrived shortly before midnight as our meeting was a late one and we took clients out for drinks. We rang the bell twice and finally a younger guy in track pants answers the door looking horribly annoyed and...

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1Thank melaniemoser13
Reviewed 7 September 2015 via mobile

Used for emergency accomm and refused change from cash payment upon check in. Was told i'd get it at check out and lo and behold, no one was there-no staff at all at 8am. I might add that they initially tried to overcharge me, but I had checked the price online beforehand and was able to challenge them on this....

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2Thank Laura M
Hollywood, CA
Reviewed 3 September 2015

Look, if you're not looking for much you won't be disappointed, I stayed here for 2 nights and personally I'd rather stay further out of town and commute. The room is clean and has mostly what you need, warm water, bed, TV but it's very noisy, not sure if it's staff or guests but I suspect staff who congregate on...

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1Thank Jane B
Reviewed 1 September 2015

well, just about ok, lady in reception was very helpful which was a plus point. On the negative, I had a single room, which was clean, but you couldn't swing a cat in it. No one on reception the next morning but a notice where to get breakfast at a different hotel, breakfast was awful, instant coffee, dry inedible scrambled...

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Thank Gill A
Mumbai, India
Reviewed 20 August 2015

My experience to this place is not bad at all, Great location, very close to underground station which makes mylife easier. The only thing is - I am vegetarian and in the breakfast there wasn't anything much to eat.

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Thank SaurabhMohnot1986

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
The Sapphire Hotel is a newly refurbished hotel offering all en suite rooms with Italian marble bathrooms with soft lighting, modern chic furnishing and contemporary decor which provides an ambience for relaxation. All rooms have a flat-screen LED TV with DVD player, sky channels and tea/coffee facilities. The entire hotel is non-smoking and is accessible via an electronic keycard system. ... more   less 

Additional Information about Sapphire Hotel London

Address: 35 Shepherds Bush Road, London W6 7LU, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: ₹ 3,977 - ₹ 11,458 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapphire Hotel London 3*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Hotel London staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not accept a room on the top floor”
 of 5 bubbles 60Airbus350, 15 Nov 2016 | Read review
“Make sure you know what building your room is in before you arrive.”
 of 5 bubbles craiglingston, 2 Aug 2016 | Read review
“Road noise is loud during the night, a room to the rear is a distinct advantage if you are use to a quiet night.”
 of 5 bubbles 266andyf, 14 Mar 2016 | Read review
“Stay away from this hotel if you are looking for a good room.”
 of 5 bubbles juergenc2013, 15 Sep 2015 | Read review
“Rooms are neat and clean and good for the people who are looking for a night stay or so.”
 of 5 bubbles SaurabhMohnot1986, 19 Aug 2015 | Read review
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