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Fraser Place Canary Wharf

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#420 of 1,078 Hotels in London
Certificate of Excellence
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Fraser Place Canary Wharf
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378 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Norwich, United Kingdom
Reviewed yesterday NEWvia mobile

First time here Excellent room and staff. Everything you needed was in the room Very clean all round. Parking was also avalible. 5 mins walk to canary wharf. We arrived at 1.30am it was no trouble. Perfect check-in.

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Helpful?
Thank Tracee S
Jersey, United Kingdom
Reviewed 1 week ago

Really enjoyed our stay at Fraser Place. Great location and friendly staff- always helpful and courteous. A special 'Thank you' to Egovich for making our stay extra special with his friendly greetings at reception. Very impressed with our 2 bedroom apartment - a great base for the 60th birthday celebrations!!

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Helpful?
1Thank Deborah P
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

We are very pleased you and your friends had lovely stay and Ann's 60th birthday were a great one. Egoitz is happy he was able to look after you well and sends his thanks for his special mention. We hope you welcome you back soon. Thank you and kind regards, Astrid and The Team

Calne, United Kingdom
Reviewed 1 week ago

This is the first time I have booked an apartment suite (apart from AirBnB) and was very pleasantly surprised. The location is perfect for the DLR with just a short walk from the station. The staff are very polite and friendly and go out of their way to assist you, with a sense of humour as well. Our room was...

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Helpful?
1Thank Kaz B
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Dear Kaz, Thank you for taking the time to write a review for us and we are happy you enjoyed your stay with us and hope we can welcome you back stay with us or one of our many apartments we offer around the world through Frasers Hospitality. All the best from, Astrid and The Team

Paris, France
Reviewed 2 weeks ago

Frazer place is a magnificent residence, the decoration, the design, the team, everything is perfect excepted the fitness room. The only problem concerns the basic apartments. If you are lucky enough to have an apartment in front of port, go for it, it will be brilliant. You will have a very good stay. On the other hand, if your apartment...

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Helpful?
1Thank 547romainm
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for your review for Fraser Place Canary Wharf, I have contacted you directly regarding your feed back of the rooms, as your company had booked both city and marina facing apartments for your group. The exercise room is compact, but functional. I am glad you liked the decorations and the staff looked well after you. We hope to...

Visalia, California
Reviewed 2 weeks ago via mobile

On my trip through 3 countries, I must say this place took the 5 stars, for one the customer service was great, I'm speaking of the check in only, the check out not so much, but after getting in, we had a really big and comfy apartment, and also great view to the wharf from our balcony, so yes over...

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Helpful?
1Thank MONTYHADES
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for your brilliant review and we are glad you enjoyed your stay and we take on board feed back regarding speed of check out, and will look at improving this. We hope we will have the pleasure to welcome you back on your next trip to London. Yours sincerely, Astrid and The Team

Norwich, United Kingdom
Reviewed 2 weeks ago

We had an excellent stay, 3 independent people able to share accommodation with space to sit, discuss and plan our day at a conferance/trade fair. Facilities were available for Internet too though this was required by us. We also had the option to self cater. We would definitely use this chain again and felt it was good value offering use...

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Helpful?
1Thank 186hilaryw
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

We are glad you had an excellent stay and appreciate you have taken the time to leave us a review. We hope to welcome you back on your next stay in London for either work or pleasure. Thank you and kind regards, Astrid and The Team

Carrickfergus, United Kingdom
Reviewed 3 weeks ago

This place is excellant. Beautiful 1st class apartment. Very clean and has all your needs catered for. Excellant rail from canary wharf to central London and london city airport. Busy during week but quiet at weekends. Staff are very helpful. Will stay here again. Apt 813. Good views over canal.

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Helpful?
1Thank Deborah H
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Dear Deborah, Thank you for your lovely review and we are glad you enjoyed your stay. We hope to welcome you back to stay with us soon. All the best, Astrid and the Team

Hong Kong, China
Reviewed 4 weeks ago via mobile

Location is perfect if you're here for business, cos it's only 5min walk to Canada Square, where most offices are. If you're here for hol, location is good too, considering this is only in Zone 2. I got a free upgrade from a studio to a 1 bedroom flat. The flat was nice and big. The only down side was...

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Helpful?
1Thank Heather_8585
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Dear Heather, Thank you for your review and we are glad you liked the location and the apartment. I am sorry that one staff members tainted your otherwise good stay with us, and further customer service training has been done with the Reception staff and I hope on your next visit it will be an overall great stay with us....

London, United Kingdom
Reviewed 31 October 2016

to much to list but to start the list the people working at this residence do not have a clue what they are doing there is no management system in place that checks all the boxes. The staff is doing what they feel like and do not have any guidance from the management. Stayed for 30 night so had enough...

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Helpful?
3Thank 924irvingv
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I have personally written to you regarding the concern raised of our systems and my management guidance. We wish all our guests will have a good stay with us, and we...

Sheffield, UK
Reviewed 28 October 2016

I stayed here for one night booking a single room. Note that many of the reviews of large rooms with balconies are for the larger rooms where several persons are sharing. My room was OK but was not particularly big. It has a well equipped kitchen but it has no oven. The building is 5-10min easy walk from Canary Wharf...

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2Thank md1mm
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for the review you have posted on Tripadvisor. The size of the rooms depends on the apartment type booked and size is varied from Studio apartments to the bigger One and Two Bedroom. There is a road at the rear of the building, which is one of the access roads to Canary Wharf only, and some of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of London's Canary Wharf business district, Fraser Place offers luxury serviced apartments surrounded by a stunning skyline. Apartments have modern kitchens and lounge areas. Residents are just a 5-minute walk to quality shops, a wide choice of restaurants, and popular cafe-bars. Canary Wharf Tube Station is only 0.5 miles away, linking guests to the rest of London. Each stylish apartment has an elegant open-plan lounge/dining area, many with floor-to-ceiling windows looking across the business district. Some of the spacious bedrooms have a balcony also offering views over the Thames. A large fitted kitchen allows guests to prepare meals and enjoy them together in the dining area. There is an oven, hob, fridge/freezer and dishwasher. The cafe at Fraser Place offers a continental breakfast, snacks and drinks for guests not wishing to cook, all overlooking the marina. Tower Hamlets is a great choice for travellers interested in food, entertainment and monuments. ... more   less 

Additional Information about Fraser Place Canary Wharf

Address: 80 Boardwalk Place | Trafalgar Way, London E14 5SF, England
Region: United Kingdom > England > London
Price Range: ₹ 8,392 - ₹ 15,746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Canary Wharf 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Fraser Place Canary Wharf Hotel London
Fraser Place Canary Wharf London
Hotel Style:
#260 Romantic Hotel in London
#288 Luxury Hotel in London
#332 Family Hotel in London
#339 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Place Canary Wharf staff and other travellers.
14 questions
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Questions? Get answers from Fraser Place Canary Wharf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During the week ask for a quiet room and not one overlooking Billingsgate.”
 of 5 bubbles KazBiss, 28 Nov 2016 | Read review
“Frazer place is a magnificent residence, the decoration, the design, the team, everything is perfect excepted the fitness room. The only problem concerns the basic apartments. If you are lucky enough to have an apartment in front of port, go for it, it will be brilliant. You will have a very good stay. On the other hand, if your apartment gives onto the fish market, do not go there. It is the market for the professionals that work from Midnight till six o'clock in the morning. The soundproof of windows is mediocre and you will be woken every night by the bell of sales, the shouts of the fishmonger, the alarms of the forklift trucks which move back, karchers, etc....”
 of 5 bubbles 547romainm, 23 Nov 2016 | Read review
“We had a double roomed apartment with sofa bed, slept up to 6; as there were three of us we were all able to have a separate sleeping area. This is what we were looking for with a private communal areas to discuss things.”
 of 5 bubbles 186hilaryw, 20 Nov 2016 | Read review
“Room 813 view over canal with balcony”
 of 5 bubbles 328deborahh, 14 Nov 2016 | Read review
“Try get a room with a balcony, it is well worth it!”
 of 5 bubbles 167saleka, 29 Sep 2016 | Read review
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