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Park Grand London Lancaster Gate

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#33 of 1,078 Hotels in London
Certificate of Excellence
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Park Grand London Lancaster Gate
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1,560 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Rayleigh, United Kingdom
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 days ago NEW via mobile

My son booked a stay for himself and his girlfriend to celebrate his girlfriend's birthday. As it was their first time staying in London I emailed the hotel to let them know that there was a birthday. What a wonderful surprise they had with an upgraded room complete with towel swans and other small, thoughtful, touches! I have recommended this... More 

Thank Sue T
England, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 days ago NEW via mobile

Just had afternoon tea for my daughters 21st Birthday. Service was outstanding, staff were very attentive and made the experience really special. The concierge was very attentive to our needs. The dining area was very clean and inviting. My daughter was presented with an unexpected birthday cake, which was a lovely surprise. I can recommend having afternoon tea here to... More 

Thank Andy096
Dublin, Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 4 days ago NEW via mobile

Was on a weekend to London so booked this hotel It's a lovely hotel staff exceptional all very helpful nothing was a problem a tip book the club rooms if available breakfast was first class and the standard of cleanliness was A+++++ I couldn't fault it The rooms usual London size not large but adequate with complementary bottle of wine... More 

Thank Psdub
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 days ago NEW

We weren't actually supposed to stay in this hotel. We were booked for the Park Grand Paddington, but a boiler breakdown forced us to be moved. However - silver linings - we were given a free breakfast to compensate for the minimal inconvenience. The rooms are modern, clean and well equipped. A little on the cramped side but that's normal... More 

Thank bobcubitt
Poulton Le Fylde, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Room 101 We booked a club room and paid £302.40 for 2 nights including continental breakfast.Room 101 is not the club room depicted on the hotel website it is much smaller.There is only room for one person to walk around the bed.The air con blew cold air all night which was reported on the second day but after adjustment it... More 

Thank H11FTC
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

The Hotel is a small gem , very good location between Paddington St. with it's good connection to Heathrow air port and tube and Lancaster Tube station , just a stop away from Oxford St. it's an old building that was made into an hotel. Staff are extremely helpful , they were really looking into the details and the room... More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

Today we visited for afternoon tea as a surprise birthday treat for my children and I cannot sing the praises of the staff enough. The tea was very good and there was a good selection of cakes and sandwiches, however it was the attentiveness of the waiting staff that made our experience so enjoyable. They even surprised us with a... More 

Thank A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

The service was amazing! As soon as we walked in we were greeted with drinks... the staff then brought up a birthday cake and card to the room. We stayed in a beautiful double bedroom.... will defiantly be returning!

Thank Amy G
1 review
Reviewed 1 week ago via mobile

Staff, location, and facilities were fantastic. I would definitely stay again and recomend to anyone. The location is off the beaten path, but there are great restaurants and shops nearby. Less than a fifteen minute walk to Paddington tube and train station.

Thank Joshua B
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed here for two nights whilst down to see a show in the West End and we could not recommend this hotel enough! The perfect stay from start to finish. Upon arrival we were greeted by friendly staff and, as a special treat, upgraded to a club room because it was my birthday. As if this wasn't enough, we... More 

Thank JimGla

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Region: United Kingdom > England > London
Price Range: ₹ 8,677 - ₹ 21,219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Grand London Lancaster Gate 5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Agoda, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Travelocity, Odigeo and Jetsetter so you can book your Park Grand London Lancaster Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Hotel Style:
#19 Family Hotel in London
#29 Business Hotel in London
#33 Luxury Hotel in London
#42 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Lancaster Gate staff and other travellers.
63 questions
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Questions? Get answers from Park Grand London Lancaster Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 101”
 of 5 bubbles H11FTC, 29 Nov 2016 | Read review
“My single room was very compact but the small space design was very good”
 of 5 bubbles Dannyt986, 14 Nov 2016 | Read review
“Upstairs with a view would be good”
 of 5 bubbles , 8 Nov 2016 | Read review
“Good location for museums, Oxford St etc”
 of 5 bubbles Andrewcox0, 2 Nov 2016 | Read review
“ask for room on higher floor and not in basement”
 of 5 bubbles ddneifeld, 2 Nov 2016 | Read review
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