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St. Ermin's Hotel, Autograph Collection

Hotels.comUS$ 213*
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#77 of 1,089 Hotels in London
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 237*
US$ 213*
US$ 237*
US$ 213*
US$ 237*
US$ 213*
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5,424 Reviews from our TripAdvisor Community

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Showing 4,722: English reviews
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miami
Reviewed yesterday NEWvia mobile

Stayed here with girlfriends for our first trip to London (for most of us). The hotel was fabulous! Super clean and comfortable. Detailed turned down service. Very helpful front desk and concierge. Centrally located, very near a subway station and Westminster Abbey. Highly highly recommend staying here. Big plus that it's a Marriott autograph hotel!

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Helpful?
Thank grasso13
Western New York
Reviewed yesterday NEW

This was the perfect hotel for our trip. We arrived in London at 6:30 am and walked to the hotel from Paddington Station (a very long walk, but wanted to enjoy London right away). We arrived at the hotel at around 10am and were able to store our bags. I also asked about an early check-in and they put our...

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Helpful?
Thank purpleworms
Chinnor
Reviewed yesterday NEW

This beautiful hotel is set in a quiet location just 5-10 minutes walk from Buckingham Palace, and St. James's Park - and round the corner from St. James's Park Underground station. It's also only a short walk to Whitehall, Houses of Parliament, River Thames cruises etc. My room was spacious and well appointed on the 6th floor. Staff very polite...

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Helpful?
Thank EvieRoseChinnor
Coimbra
Reviewed 3 days ago NEWvia mobile

Great location (5 minutes or less from Westminster abbey, 2 minutes to st James underground station); 5 star staff; Fabulous restaurant; Really very comfortable; Very romantic. The room was very comfortable and the social rooms were too. Breakfast was delicious... there wasn't great variety but certainly great quality, which is much more important. An experience to repeat!

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Helpful?
Thank LorisCoimbra
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Delighted you enjoyed your time here at St. Ermin's and that everything more than met your expectations. It was a pleasure to welcome you and we look forward to you returning in the future. Warm regards Douglas Douglas McHugh General Manager

Sacramento, California
Reviewed 4 days ago NEW

This is rated as a 4 star hotel and it is well deserved. Highly recommended. Our check in was easy and the room was spotless. The concierge staff were especially helpful and we used them several times. The lifts (elevators) were quick to respond every time. The ambiance both in the hotel and all the wonderful landscaping is very alluring....

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Helpful?
3Thank Andy R
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Andy, It was an absolute pleasure to have looked after you during your time in London. I see you loved our landscaping in the courtyard and found everything to your liking although you would have liked to have had a bath tub. Some of our rooms do have bath with shower over the bath so please do check with...

Grapevine, Texas
Reviewed 4 days ago NEW

I am struggling to write this review because it is a very lovely hotel in a great location. Our room was gorgeous but we found out the next morning as we rushed to get ready, our hot water in the shower did not work. The staff came up and worked on it and gave us a key for another room...

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Helpful?
3Thank Candina S
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Dear Candina, I was very sad to read your review this morning as it seems that you really liked the room allocated to you and our location was ideal for your sightseeing trips. I know that one of my team will be contacting you shortly to discuss this further, however can assure you this is truly not the level of...

Seattle, Washington
Reviewed 5 days ago NEW

St. Ermin's has a beautiful lobby and entrance that are designed to feel old, but clean and nicely refurbished. The rooms are small, but perfect for a nice shower and sleep. The area is close walking distance to shopping, shops and restaurants, transportation, etc. We enjoyed walking the area nearby, which included Buckingham Palace and Westminster cathedral!

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Helpful?
1Thank Verna K
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Verna, Fantastic, you love our grade II listed building. We brought it back to its former glory when we refurbished but with some modern features too. Glad you had a good sleep whilst you were here. We do have many different categories of room and all vary in shape and size due to the unique way in which our...

Richmond, Virginia
Reviewed 5 days ago NEW

Everything about our stay was wonderful and top notch! From check in (we got there early and our room was not quite ready but they stored our bags, suggested some things to do locally and told us they would let us know when it was ready). Our room was so cute, I loved the style and comfort. I even took...

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Helpful?
1Thank laking05
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Wow, thanks for saying such wonderful things about us. They are appreciated. Glad you went to visit the bees, they are busy in and out of their hives now so great to watch. Hope you had some of their honey we use throughout the hotel. I can tell you really enjoyed your time with us and it's great...

Golden Valley
Reviewed 6 days ago NEW

St. Ermin's and its staff are amazing. I fully enjoyed 4 nights there this past week and cannot say enough about the experience. Hats off to the concierge staff who took care of every detail and special thanks to Lee!

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Helpful?
2Thank Michael C
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Michael, It's fantastic to read you really enjoyed you 4 night stay. My concierge team are a real asset to me and I am pleased they helped with everything for you. We hope to see you again soon. Warm regards Douglas Douglas McHugh General Manager

Houston, Texas
Reviewed 6 days ago NEW

My father was in London for a business trip and I decided to tag along. The hotel is wonderful! Of course once you drive up you are blown away by the greenery and awe of the place. The lobby is great, restaurant is great, and room are great! Not large but not tiny either. Enough space for a father and...

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Helpful?
2Thank sarahmharrington
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Sarah, I think it is just magic that you wanted to tag along and spend some dad/daughter time whilst he was on business. It would seem you were impressed with everything and found my team just wonderful. Thank you! The hotel does have so much history so I am sure you will be able to learn some more next...

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14/05/2017 15/05/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Region: United Kingdom > England > London > Westminster
Price Range: ₹ 15,796 - ₹ 38,590 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#72 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 6th floor which was perfect.”
EvieRoseChinnor, 29 Apr 2017 | Read review
“no prefence”
571andyr, 26 Apr 2017 | Read review
“I imagine most any room would be a good room here!”
laking05, 25 Apr 2017 | Read review
“Rooms with 2 rooms are few. I recommend very early booking.”
369denaw, 19 Apr 2017 | Read review
“Deluxe room with king bed was wonderful.”
patriciamS1921KP, 15 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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