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Staybridge Suites London-Stratford City

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#33 of 1,080 Hotels in London
Certificate of Excellence
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Staybridge Suites London-Stratford City
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1,138 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites London-Stratford City
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Showing 1,048: English reviews
Reviewed 24 May 2016 via mobile

Very nice and convenient excellent staff MD and Georgina very hospitable. Breakfast has a good variety to satisfy anyone. Will definitely be booking again if and when I need to visit again. 2 adults 2 children in suite with sofa bed very comfortable no noise from trains or anything at all very nice and peaceful.

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Helpful?
Thank eastsidarida187
London, United Kingdom
Reviewed 22 May 2016

I stayed more than 4 months(Feb to May 2016 in) Stay-bridge Stratford. The service was amazing and all staff were very helpful and sorted most of me queries/problems. Special thanks to cleaning staff who used to take care of room in very well manner. Special thanks to Bindi and MD for their help.

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Helpful?
Thank Vinayak B
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Vinayak B, Wow, what an amazing 5* review! We are so happy to read your lovely comments after such a long stay with us. Our housekeeping team was delighted to hear of your praises! It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Bindi and MD would like to...

Hong Kong
Reviewed 22 May 2016

The hotel is actually located within the Straford City shopping centre. You can take the tube that will take you into the shopping centre, then maneuver yourself to the hotel entrance, which is outside the shopping centre. If you take a taxi from the airport, you better book this through the hotel, as out of area taxi will not know...

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Helpful?
Thank Misty_M8
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Misty_M8, Thank you for your wonderful review, our team pride themselves on great guest service and reviews such as yours are great to read. I am happy you enjoyed our room’s facilities and the service of our staff. Our team was delighted to hear of your praises because making guests happy is key to all of our interaction and...

Reviewed 21 May 2016 via mobile

Used this hotel as a base for four nights and found the service and facilities very good. We used rewards points which meant the stay was uncharged, or should have been. On checking the credit card bill some weeks later we had been charged for the stay as we had left a card imprint on file. This was refunded immediately...

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Helpful?
Thank Mike P
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Mike, Thank you so much for your loyalty as an IHG Rewards Member and for choosing to stay with us in Staybridge Suites London Stratford City. I would like to tell you how much we appreciate and value our Spire Members and how lucky we feel that you have stayed with us and you have spent your points for...

High Wycombe, United Kingdom
Reviewed 21 May 2016

The hotel suites were homely, bed was very comfortable. Very friendly, helpful staff. Check in easy, felt nice and secure in a very busy place. Would highly recommend if you are at Olympic Park for a few days. Is a tad expensive but enjoy!

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Helpful?
Thank Rambo18
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Rambo18, What a great 5* review! Is so nice to find that your stay was so enjoyable and comfortable. Our aim is to make all out guests feel like "home from home" and to see that we have managed this with you motivates us to keep doing our best for all our guests. We look forward to welcoming you...

Reviewed 18 May 2016

The hotel has a very homely atmosphere with excellent and efficient staff. Would definitely recommend it for people who are looking for a long stay. Good sized rooms and good breakfast. Special mention for MD who's extremely friendly

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Helpful?
Thank Aaaa B
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Aaaa B, Thank you for taking the time to share your experience at Staybridge Suites London Stratford City with other travelers. We are always pleased to receive praise and acknowledgement of such a positive nature. Our team pride themselves on great guest service and reviews such as yours are great to read. MD was really excited to see his...

Norway
Reviewed 18 May 2016

We booked through Booking.com (don't do that..) and although they had messed it up, the Staybridge suites fixed an alternative room for us in moments. Great service! Rooms were big, clean, and had everything needed for self-catering it seems (we didn't test that..), a functioning TV and a sometimes-functioning wi-fi. Breakfast was a rather large selection of not that much,...

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Helpful?
Thank scholiast
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Scholiast, Thank you for choosing to stay with us in Staybridge Suites London Stratford City and for sharing your experience with other future guests. Our team pride themselves on great guest service and reviews such as yours are great to read. We really hope you will come back and we can make you feel like "home from home". Thank...

Reviewed 18 May 2016 via mobile

Me and my partner go to this palace every month. The rooms are very clean and tidy. Staff are friendly and we've never had any issues. They could put a few more utensils in the kitchen,other than that it's a nice play to stay within Westfield shopping centre. Not great for parking tho. You have to park in the Westfield...

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Helpful?
Thank apsana b
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Apsana B, Thank you so much for being such a loyal IHG member and regular guest here in Staybridge Suites London Stratford City. Our team was delighted to hear of your praises! I am glad you had an enjoyable stay with us; however please accept my apologies for any inconveniences caused by the parking charges. We normally receive great...

Reviewed 18 May 2016 via mobile

Amazing property with great staff. Special mention of MD GUILIA at the reception. Very humble and accomodative, brings a smile on the face everytime you meet him. Helps with all the requests. Great job

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Helpful?
Thank Shravan H
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Shravan H, Thank you so much for your wonderful review. Is such a joy to read comments like yours and find that our efforts to make out guests feel like home are appreciated. MD and Giulia would like to thank you as well for recognizing their hard work and they are sending best regards to you. Kind regards, Guest...

Panama City
Reviewed 17 May 2016

This is one of my favourite places to stay when in London because its so convenient on the tube/train intersection lines; is right by the fabulous Westfield shopping center and the Olympic park where i can go for my morning walk! Staff go out of their way to be helpful and friendly and I got upgraded to a VIP room...

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Helpful?
Thank GingerPanamaCity
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear GingerPanamaCity, What a great 5* review! All the Staybridge Suites London Stratford City Team is so happy to hear that this is your favourite place to stay in London. We are so excited to read when our guests have enjoyed their stay with us and even more, when our Guest of the Day is sharing his experience with other...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 

Additional Information about Staybridge Suites London-Stratford City

Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: ₹ 8,879 - ₹ 17,344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com, Hotwire, Travelocity and Jetsetter so you can book your Staybridge Suites London-Stratford City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Business Hotel in London
#32 Luxury Hotel in London
#47 Family Hotel in London
#91 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites London-Stratford City staff and other travellers.
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Questions? Get answers from Staybridge Suites London-Stratford City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from lift”
 of 5 bubbles 774keshaa, 6 Jan 2017 | Read review
“Ask for rooms x01 or x02 on each floor. The best view and the quietest as away from all the other rooms!”
 of 5 bubbles nscu, 5 Dec 2016 | Read review
“Lobby is on the 12th floor, and the rooms on the 12th floor are most convenient, but may be noisy.”
 of 5 bubbles H9090STjohnh, 15 Nov 2016 | Read review
“away from lift”
 of 5 bubbles 422, 8 Nov 2016 | Read review
“High floors”
 of 5 bubbles AndrewR514, 8 Nov 2016 | Read review
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