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Holiday Inn Express London - Hammersmith

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Holiday Inn Express London Hammersmith hotel is a short stroll from Hammersmith Tube station for direct links to Heathrow Airport and central London. Free Wi-Fi and an inclusive buffet breakfast just steps from Hammersmith's bustling King Street. Our handy location means it's just a few minutes' walk to live music and comedy at the Eventim Apollo, and a short Tube journey for panoramic views on the London Eye and 2 miles to Earls Court and Olympia. Our rooms have everything you need to relax, from comfy beds and to flatscreen TVs and tea/coffee facilities. Each room has an en-suite with power shower, nifty USB ports next to the bed and an iron and ironing board. Kids stay free in family guestrooms and you can socialise 'til late in our contemporary Lobby bar. INFO: Hotel extension project commences 3rd Dec 2018. No car parking or wheelchair access to the hotel during this time. We endeavour to keep noise and disruption to a minimum but apologise in advance if you are inconvenienced.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
97Great for walkers
Grade: 97 out of 100
384Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Reviews & more
1,229Reviews
290Photos
22Q+A
100Room tips
Traveller rating
  • 468
  • 574
  • 141
  • 27
  • 19
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  • English
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"It is a Holiday Inn Express" - keep saying that to yourself to set the expectations correctly. You get a spotless room, not too small. You get no safety deposit box, but plenty of coffee and tea. And a free breakfast. All good so far.

Problem is when you book it in December, wh
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Response from Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 2 days ago
Dear Jcn_uk, Thank you very much for choosing us, as well as for your detailed review about your recent stay with us. We hope your overall experiene and time spent with us was positive. It is great to read you found the bathroom spotless and enjoyed the choices provided in the breakfast. Our sincere apologies for any noise you had to face due to the construction.Your feedback matters a lot to us, and we will definitely share your words and concern with our Management Team. We appreciate your kind words for our staff members and their service delivered. All we wish is you to have a comfortable and warm stay with us, and we hope to get the chance to welcome you back. Merry Christmas & a very Happy New Year from Team Hammersmith. Warm Regards, Monica B, Guest Experience Champion
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This is slightly above par for a Holiday Inn Express.

I’ve stopped here twice recently and enjoyed it. It is equidistant from either of the two Hammersmith tubes and Ravenscourt Park. The area is just on the edge of the high street so walking to Hammersmith gets busier.

Each
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Response from Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 3 days ago
Dear Yorkterrier01, First of all, thank you very much for choosing us again. Our team hopes you had a wonderful time with us, and were overall satisfied with your stay. It is positive to read you were impressed with the amenities provided in your room, and enjoyed your breakfast as well. It would be fantastic to have you back with us in the near future. Warm Regards, Monica B, Guest Experience Champion
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My family of 2 adults and 2 kids stayed in this hotel in Dec 2018. I was a bit worried when I initially booked this hotel due to comments like 10 mins walk to hammersmith station. It was a certain distance fr Hammersmith station but the shops that lined up the streets makes the w
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Response from Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 1 week ago
Dear Tay S, Team Hammersmith hopes you and your family had a great time with us. It is wonderful to know your overall experience with us was positive, and you would consider our great location for your future visit. We really appreciate your review and your perfect score, and we hope to get the chance to have you back any soon. Warm Regards, Monica B, Guest Experience Champion
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Dirty and awful customer service - arrived to a dirty room with a toilet that still had someone’s business in it, no help from staff, they claimed they cleaned it but it was not clean, will not sort issue after complaint was made, refuse to speak on phone / reply to emails
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Response from Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 1 week ago
Dear N9616DRlouisec, We are very sorry to read about your unfortunate experience. Your feedback matters a lot to us. We take our guest´s concerns seriously, and will have this looked into. It is a pity to know we felt short and unsuccessful in solving your issue. We completely understand your frustration at not receiving the service you deserve. We would like to thank you for bringing this to our attention. Our team is always looking for ways to better our service, and your comments are a valuable part of that process. Should you need any help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Warm Regards, Monica B, Guest Experience Champion
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Mrs.Electric and myself have several 'home from home' favorite hotels in London. This is one of them. When we are attending a gig at the HAMMERSMITH ODEON ( you can forget all that Eventim Apollo malarky RIGHT NOW!) we stay here without hesitation.
It was the Australian Pink Floy
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Response from Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 1 week ago
Dear Electricwarrior, It is rewarding to read you consider us one of your favourite hotels in London. We are glad to read you had a great time at Hammersmith, as well as at our property. Thank you very much for your kind words in regards to our team members and their friendliness. We will definitely make sure to share your special words with our lovely star, Eron. He indeed works very hard! Once again, we appreciate your beautiful review and would love to welcome you back very soon. Warm Regards, Monica B, Guest Experience Champion
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Photo provided by managementHoliday Inn Express London - Hammersmith
Guest room amenity
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Meeting room
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Guest room
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Guest room
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Guest room amenity
Previous
Do you provide shower gel?
Yes it has shower gel
1 vote
When is breakfast served on Sundays?
Very sorry. I do not remember. I think until 10.30, but I am not sure! Ha a nice stay in beautiful London!
0 votes
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Hi, would you accomodate children in the same room. We are a family of 4. 2 adults and 2 children aged 8yrs and 1yr. Would there be any additional charges ?
We had a queen and a sofa bed..the sofa bed was also a queen. Not lots of room for walking around, but the room was clean and comfortable!
0 votes
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Hi just wondering best way to get from stanstead airport to your hotel Thanks
Indeed take the train from Stansted to Tottenham Hale and transfer there in the underground (Victoria line) to Hammersmith station. It will be a 7min walk from the station to the hotel
1 vote
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Do you have parking???
No, not sure where the nearest parking is. Novotel behind Shortlands?
0 votes
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Previous
"Ask for a room close to the lifts less of a walk"
"318 everything worked. 301 the a/c did not work. 101 was larger buy not as nice as 318"
"Hotel is kind of tucked away from the street, so there aren't any real views etc. as far as I can tell."
"Some rooms on the 1st Floor are above a pub."
"Rooms are lovely .. just pick up your key ;0)"
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PRICE RANGE
US$ 105 - US$ 291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london - hammersmith hotel london
LOCATION
United KingdomEnglandLondonHammersmith / Fulham
NUMBER OF ROOMS
135
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