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Sofitel London St James

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#29 of 1,078 Hotels in London
Certificate of Excellence
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3,637 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,471: English reviews
Sarasota, Florida
Reviewed 6 January 2012

Stayed here over new years 2011-2012. Booked in March 2011 for a phenomenal rate for a full suite (Henry Irving Suite) that included free minibar and free wifi. The room was spectacular, the service impeccable and the cost was totally worth it considering it was walking distance to Leicester, Trafalgar and Picadilly as well as a 2 minute walk to...

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Helpful?
Thank 305Pirate
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I thank you very much for your kind and rewarding words regarding our high standard of services. We have a passion for our guests and I think that they feel it. We do our utmost to indulge them. They can tell we have a genuine approach to service. Regarding cigarets, we have been a smoke-free hotel for one year. We...

Bristol, UK
Reviewed 4 January 2012

We stayed here for three nights between Christmas and the New Year. We had a great time and from the second you walk into the lobby you are made welcome by the friendly, smiling staff. The service here is first class but never over-bearing and fussy, just easy and helpful. Our room was very comfortable and the bathroom was well...

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Helpful?
Thank Barry_in_Bristol
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

My team and I felt really rewarded while reading your feedback and we are thankful for that. Our high standard of services is our everyday priority and we truly care about our guests. Vincent Menager, the Executive Chef at The Balcon, our new restaurant, was delighted to hear about his "outstanding food". We are all looking forward to welcoming you...

Amsterdam, The Netherlands
Reviewed 4 January 2012

Whenever in London for business, I try to stay in Sofitel St James. Location is very convenient in the middle of West End but the location itself is nice and quiet. Sofitel is popular, so it seems to me, with the French (business)traveller. For London standards the rooms are clean and spacious. The hotel feels like a warm blanket and...

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Thank Marcelo123
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I thank you for taking the time to drop your positive feedback on TripAdvisor regarding our facilities as well as our high level of services. Indeed we try our utmost to have our guests feel at home away from home which is most convenient when you travel to London for business. I hope to welcoming you back also for leisure...

Palma Mallorca
Reviewed 3 January 2012

I had been a regular Sofitel business user before retiring. My experiences had been always excellent especially when needing to be looked after when running at full speed. This time I decided that we would try London at Christmas to visit family and friends and stay at Sofitel. The experience was even better than anticipated , from the very efficient...

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Thank Calvia06
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I truly thank you for your kind and generous feedback which I shared straight away with my whole team. We were all extremely glad to have provided you and your family with a delightful stay with us. Please be assured that we love to make all of our guests happy. I thank you for mentioning all the departments you've been...

Porto Alegre, RS
Reviewed 2 January 2012

My family and I stayed at Sofitel St James during Christmas 2011 Stephanie and every single person on her staff went out of their way to make us feel welcome. I've traveled all over the world for business and pleasure and the service at Sofitel St James is without doubt some of the best I've experienced. The staff was so...

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Thank mkm4
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I thank you very much for your kind words regarding our high standard of services provided by the whole team. It feels so good to make our guests happy! We love to indulge all of them and indeed it takes a lot of details to reach this level of satisfaction. I am glad you have mentioned in your feedback. I...

Tonbridge, United Kingdom
Reviewed 2 January 2012

Stayed New Year's Eve to celebrate in London. The staff were very friendly, always happy to help. The room was lovely and large and we had a great view of the London Eye, perfect for watching the fireworks at Midnight. The hotel staff even gave us a complementary cracker in our room for the occasion. It is placed right close...

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1Thank Ben H
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I am most pleased to hear that you came over to London and enjoyed New Year's Eve with us. Indeed we are so centrally located that it is extremely convenient for business as well as for leisure purposes to sleep at Sofitel London St James. I felt very proud of my team when reading your kind feedback regarding the high...

CUMBRIA
Reviewed 31 December 2011

having just returned from a three night stay arriving 27th to the 30th of december, and I have to say this hotel is fantastic. We arrived late on the tuesday night and were met by the most accomodating staff. Nothing was to much trouble and the desire to help extends throughout the whole staff. Althought this hotel is slightly expensive,...

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4Thank MULCASTER2
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

It is always a delight to hear our guests satisfaction in staying with us. Indeed our priority is to go beyond their expectations as we love to indulge and surprise them. I am truly glad that you and your family have enjoyed your experience at Sofitel London St James. I look forward to your return in the near future, I...

Johannesburg, South Africa
Reviewed 24 December 2011

Our family recenty stayed at The Sofitel, St James and found everything to be exceptional. From the moment we arrived, all the staff coud not do enough to please us - sadly I didn't make a note of anyone in particular - they were all so friendly & helpful. My husband had a business meeting he had to attend soon...

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Thank Karen F
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I thank you for such positive a feedback which I have obviously shared with my whole team as our guests satisfaction is our utmost reward. We love to take very good care of our guests in a genuine way. I think that they can feel it. I then look forward to your next visit to our centrally located hotel. With...

Paris, France
Reviewed 23 December 2011

I am a regular visitor (once a month), the hotel is like my second home : perfect situation, warm welcome, excellent French food.

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Thank hélène c
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

First of all I would like to thank you for your loyalty towards Sofitel London St James. I am most pleased to hear that we keep providing you with high standard of services for you to feel "at home away from home". We have a passion for our guests and love to indulge them. I look forward to welcoming you...

Washington, DC
Reviewed 23 December 2011

We've stayed at a couple of different places over the years but Sofitel is the one we'll be returning to from now on. Besides being in an ideal location (near a tube stop, walking distance to a ton of things) the service was amazing. For example, our room included breakfast, which is a huge value and a must if you...

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Thank jbgtravel
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review

I am so glad to hear that your place to stay in London is now Sofitel London St James. Indeed we make our utmost to have all of our guests indulged as your satisfaction is our best reward. I thank you for recommending TripAdvisor surfers to stay with us. I look forward to your next stay at Sofitel London St...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon" , an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 18,281 - ₹ 50,250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#29 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
22 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get a room on the higher floors”
 of 5 bubbles juliep970, 3 Dec 2016 | Read review
“I told the hotel my needs and they picked the perfect room”
 of 5 bubbles 599nikkiv, 14 Nov 2016 | Read review
“I felt the rooms were too small and too cramped woth heavy furniture”
 of 5 bubbles brownpina, 3 Nov 2016 | Read review
“We were in 222 and overlooked the rear of the building. These rooms are very quiet!”
 of 5 bubbles Huntingdonshire1, 2 Nov 2016 | Read review
“We had a back unit facing New Zealand House which was very quiet”
 of 5 bubbles lyndapope26, 11 Oct 2016 | Read review
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