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    Sofitel London St James

    6 Waterloo Place, London SW1Y 4AN, England
    011 44 20 3828 7410
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    24/12/2017 25/12/2017
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    US$ 582
    US$ 536
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    Traveller (1008)
    Room & Suite (401)
    Dining (88)
    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pall mall” (60 reviews)
    “rose lounge” (59 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
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    Wheelchair Access
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    5.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (4,178)
    There are newer reviews for Sofitel London St James
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    1,661 - 1,665 of 2,846 reviews

    Reviewed 27 March 2013

    From the moment we walked through the door the staff were excellent. Smiling and helpful. The bed and shower deserve a special mention too! The location was ideal for shopping and the theatre which was what we were there to do. I only hope the...More

    Thank Cringlefive_13
    Response from Denis_Dupart, General Manager at Sofitel London St JamesResponded 2 April 2013

    What a delightful feedback! I truly thank you for that. Indeed we love to pamper all of our guests and it is our utmost reward to hear such a positive feedback as yours! We really look forward to welcoming you back soon. Au revoir, Denis

    Reviewed 27 March 2013

    Managed to get a great deal in this classy center on London hotel - its location is just perfect with WestEnd Shows running in the street to the rear of the hotel, Picadilly Circus and tune station at the top of the street, and St...More

    1  Thank pdoogon
    Response from Denis_Dupart, General Manager at Sofitel London St JamesResponded 2 April 2013

    The whole team and I are truly glad to have pleasantly surprised you and your girlfriend with a birthday cake. We love to indulge our guests. We cannot help it. We look forward to many other occasions for you both to come over to Sofitel...More

    Reviewed 25 March 2013

    Whilst our stay was brief it was attended by first class treatment in every aspect. The staff were pleasantly accommodating and the facilities impeccable. To add to the charm of the experience the dining was excellent and the staff knowledgeable and happy to please on...More

    2  Thank Crownie
    Response from Denis_Dupart, General Manager at Sofitel London St JamesResponded 2 April 2013

    I thank you for such praise regarding our high standards of services. Our aim is indeed to genuinely look after all of our guests. The Executive Chef and I are really glad to hear that your dinner at our restaurant The Balcon was excellent. We...More

    Reviewed 23 March 2013

    Even if you've experienced the Sofitel style before, it's still a real pleasure to enter one of its properties and see real service in action. Turn around and someone is there to help with a smile, but never in a pushy way. And there is...More

    2  Thank dave_reeder
    Response from Denis_Dupart, General Manager at Sofitel London St JamesResponded 2 April 2013

    Indeed we are centrally located, close to all major attractions in London. However Waterloo Place is extremely quiet. We have balanced French elegance with English tradition at Sofitel London St James. I am glad to hear that you have enjoyed it. I thank you very...More

    Reviewed 23 March 2013

    My wife and I stayed three nights at this beautiful hotel centrally located in the city of Westminster. The value for the amenities this hotel has to offer is amazing. The best night's sleep we ever had in Europe, the concierge service was excellent, even...More

    1  Thank shenka
    Response from Denis_Dupart, General Manager at Sofitel London St JamesResponded 2 April 2013

    I am truly touched by the title of your feedback and I thank you very much for pointing us out as being a "heaven in London". Indeed our Concierge team is quite an asset for the hotel. They are extremely efficient. I can tell that...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$ 330 - US$ 788 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in London
    • #13 Spa Hotel in London
    • #16 Business Hotel in London
    • #21 Romantic Hotel in London
    • #25 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Travelocity, Agoda, Hotels.com, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • St. James's
    • Also Known As
    • Sofitel St James London Hotel London ,
    • Accor St James London ,
    • Sofitel London ,
    • London Sofitel St James
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    Traveller (1008)
    Room & Suite (401)
    Dining (88)
    Pool & Beach (10)
    Hotel & Grounds (680)
    Bathroom (100)
    Business Centre & Event Rooms (21)
    Family and Play Areas (2)
    Nearby
    St. James's
    Perennially fashionable since the days of Henry VIII,
    the aristocratic “Clubland” of St James's is a premier
    destination for high end craft and bespoke design.
    Here you’ll lose count of the Royal Warrants (which
    indicate that the Royal Family patronizes the
    establishment) seen in shop front windows, even during
    a short stroll to bordering Green Park or St James’s
    Park. With the brightly lit and constantly buzzing
    ...More
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    Ask a question
    Questions & Answers
    TaraMEvans
    27 November 2017|
    AnswerShow all 6 answers
    Response from N_Pesty | Property representative |
    Dear madam, We do not have our own parking slots on site however there are underneath Trafalgar Square where we take our guests' cars. The rate is £50.00 for 24hs. We are looking forward to welcoming you. Best... More
    0
    Votes
    shellbird_11
    13 November 2017|
    AnswerShow all 3 answers
    Response from N_Pesty | Property representative |
    Dear guests, I thank you for your message and thank you for booking with us at Sofitel London St James in June 2018. Coming over with a baby, I would suggest you to book a car transfer directly with us as baby seats are not... More
    0
    Votes
    turkeyOgel
    27 September 2017|
    AnswerShow all 4 answers
    Response from N_Pesty | Property representative |
    Dear guest, We have a wide range of international TV channels as well as local channels like TV. Come over and try them. We look forward to welcoming you. A bientot. Nicolas Pesty General Manager Sofitel London St James
    0
    Votes
    Room Tips
    "If you like a room with a view it is worth paying a little extra"
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    "5th floor at the penthouse level"
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    "We do not know as our room was arranged by our sons."
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    "We were on the 6th floor, and there was no noise at all"
    Read review
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