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Sofitel London St James

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#31 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,699 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,508: English reviews
Stockholm, Sweden
Reviewed 10 April 2012

Stayed here with my girlfriend over the easter weekend and what a stay it was! From start to finish the staff was amazingly courteous and couldn't have been more accommodating. The room was clean, comfortable and quite large, and the bathroom was huge! I can not stress enough how good the staff is. They handled requests such as storing purchased...

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Helpful?
Thank erhel
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am very pleased to hear that the whole team impressed you during your recent stay over Easter. Thank you for your feedback on how attentive the team was in handling your every requests, and I am please to hear that you enjoyed everything about your room. I look forward to welcoming you back. Regards, Denis Dupart General Manager

Edinburgh, United Kingdom
Reviewed 10 April 2012

Have stayed here a few times with a young child - never disappointed. Location very central Beds are wonderful. The rooms are a good size with nice bathroom and great shower. Staff pleasant and helpful. Breakfast wonderful if you are up for the feast. If not, pret a manger a couple of doors up do a nice porridge.

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Helpful?
Thank pmhpbyrne
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am pleased to hear that you always enjoy your stay at Sofitel London St James. Indeed Sofitel Luxury Hotels has implemented a unique bed concept called MyBed allowing guests to enjoy a wonderful night sleep. Also thank you for your comments about our breakfast, glad you enjoyed it. With my best regards, Denis...

prague
Reviewed 10 April 2012

excellent service and rooms. Location is perfect and within walking distance of many attractions.

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Helpful?
Thank Daniel R
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am pleased to hear that you liked the hotel and its ideal central location I thank you again for sharing your feedback and look forward to welcoming you back to Sofitel London St James soon. Regards, Denis Dupart General Manager

Sussex
Reviewed 10 April 2012

I stay normally at Sofitel hotels, which i consider to provide the best overall package for me. However, staying at Sofitel St James for the first time i experienced a new level of courtesy and friendliness from staff in all the hotel departments. I can say it was the best service i ever. had.

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Helpful?
Thank Panosksussex
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Madam, Dear Sir, I thank you for your feedback. I am glad you have enjoyed the service provided by all Sofitel London St James Ambassadors. The teams felt very rewarded with your compliment of "The best service I ever had". We love to look after our guests and their every need. I look forward to your next visit at...

Prague, Czech Republic
Reviewed 6 April 2012

Sofitel St James London is situated 100 meters from Piccadily Circus, what is immensely practical. You can travel throw whole London fast. Service is fast and very kind. I suppose they would help you with anything! Rooms are warm, nice, comfy. You will appreciate that when it will be heavily raining in the evening. You can wrap yourself into a...

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2Thank Jakub D
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Madam, Dear Sir, Thank you very much for your positive feedback.Indeed we are ideally located in the very heart of London within walking distance from all main attractions. I am glad that you have enjoyed the comfort of our rooms and that you were able to indulge in our smooth bathrobes. I look forward to welcoming you back to...

Woburn, Massachusetts
Reviewed 5 April 2012

Both my wife and I would like to express our thanks to the entire staff for making our recent stay in London so enjoyable. The staff was accommodating from the moment we arrived. Even though it was after 10 PM, they made sure the restaurant would accommodate us to have a meal. The rooms were wonderful, the restaurant terrific (we...

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Thank Paul M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Madam, Dear Sir, I thank you very much for posting your feedback. It was a pleasure for us to indulge you with a nice dinner after a tiring journey . We love to care for our guests. Our Executive Chef is grateful for saying that The Balcon was "Terrific". Vincent prides himself in using the seasonal products in all...

Marseille
Reviewed 2 April 2012

Perfect service, very nice room and superb bathroom, a je ne sais quoi that makes you welcome and at ease.

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1Thank Philippe M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Dear Sir or Madam I thank you for your very positive assessment regarding our level of service which we try and improve everyday in every department. We want our guests to be indulged with care and passion. Looking forward to your next visit, very soon I hope. With my best regards, Denis Dupart Area General Manager.

Luxembourg City, Luxembourg
Reviewed 1 April 2012

We were staying now already for the third time in Sofitel St James. During my last stay the service was so great that I had to post a review. The service from the check in to the check out was excellent. All the great reviews that have been posted regarding this hotel were very much in lie with our own...

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Helpful?
Thank Tatianna79
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Every day we try and provide the best service we can as we do it with our heart for guests to have mostly enjoyable and memorable experience with us. Our utmost reward is to hear delighted guests speaking about their stays at Sofitel London St James. I thank you very much for recommending Sofitel London St James and look forward...

ipswich, suffolk
Reviewed 26 March 2012

Excellent stay in what defines what a boutique hotel should be, we loved the flowers in the foyer, efficent staff and the location is obviously very good. we will return.

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Thank martinchIpswich
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly glad that all the Sofitel London St James team has fulfilled your expectations. I can tell you had a magnifique experience with us. I look forward to welcoming you back in order to keep on offering you our undivided attention. Best regards, Denis Dupart General Manager

Wilmington, Delaware
Reviewed 25 March 2012

This is a beautiful, elegant hotel with highly trained and well mannered staff. The rooms are well appointed. It is steps away from the Piccadilly Circus tube station which makes for easy access to/from Heathrow airport. The location is perfect for shopping around Bond st, Oxford st and Regent st and for sightseeing. I can't wait to go back.

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Thank MidlifeF
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Indeed we are centrally located in the heart of London. It is quite convenient for both business & leisure purposes stays. I thank you for mentioning the high standards of service provided to you by our efficient staff. This is our utmost reward. We genuinely interact with all of our guests and this makes a huge difference! I look forward...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 20,525 - ₹ 34,404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
5 months ago
6 months ago
Orange County, California
Essex, United Kingdom

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room.”
 of 5 bubbles lacba, 9 Jan 2017 | Read review
“Ask for a quiet room, but one with a view. We got a quiet room, but it looked directly at the hotel next to us”
 of 5 bubbles lizjyok, 8 Jan 2017 | Read review
“Our room was 226 and was very quite but with no view.”
 of 5 bubbles jasonotte, 2 Jan 2017 | Read review
“Lowest price rooms can be really bad and not worth it”
 of 5 bubbles TravelWithKids2, 28 Dec 2016 | Read review
“We stayed in a junior suite which was really lovely on the third floor at the front of the hotel. We had a wonderful view.”
 of 5 bubbles , 23 Dec 2016 | Read review
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