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Sofitel London St James

SofitelUS$ 644*
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#25 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sofitel London St James
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3,879 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,622: English reviews
Washington DC, District of Columbia
Reviewed 4 September 2012

My husband and I chose the Sofitel London St. James to celebrate our second wedding anniversary, and upon arrival we were given a complimentary upgrade and later received a beautiful tray of desserts. The rooms are beautifully decorated, spacious and clean - amazing in-room amenities such as Hermes products, free espresso machine, robes, etc.! Best housekeeping service I've ever experienced,...

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Helpful?
Thank LizV4891
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a pleasure welcoming and indulging you for your second wedding anniversary. We love to pamper our guests at any occasion. I thank you for pointing out all of our departments at Sofitel London St James: rooms, housekeeping service, the restaurant "The Balcon" and the St James Bar which you enjoyed so much. Having happy guests is our command....

Brussels, Belgium
Reviewed 4 September 2012

The hotel looks wonderful and the location can't be better. The service is perfect while the staff is super-friendly (and not stuffy or snooty at all) and made us feel very welcome. Breakfast is very good (be sure to take clothes with you that are loose since you'll end up eating way too much). The bed is the best bed...

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Helpful?
1Thank SandraVB79
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Indeed one of our assets is our central location yet on the quiet Waterloo Place. I was truly touched by you mentioning our "perfect" service. As a matter of fact we do our utmost to indulge all of our guests and I am really glad to hear that you have enjoyed our attention to details. The Executive Chef felt proud...

Wichita, Kansas
Reviewed 2 September 2012

My wife, and brother and sister in law and I stayed at the hotel for 5 days. Very nice hotel, very fresh and new feeling, though an 'older' atmosphere. Bar service is outstanding, the younger wait staff are extremely attentive, professional and work extremely hard. Food in the restaurant is very good and a relatively classy atmosphere. Location is very...

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Helpful?
1Thank bderk
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly glad to hear that you and your family had a wonderful experience at Sofitel London St James. The Executive Chef felt really proud while reading your feedback regarding the good food you have had at our restaurant "The Balcon". Indeed he only serves the freshiest seasonal products on the market. We look forward to welcoming you back...

Reviewed 2 September 2012

I stayed at the Sofitel St James for my first-ever trip to London, choosing this hotel on the strength of the mainly positive reviews on Trip Advisor and its excellent location, which was crucial. The decor is modern without being minimalistic, elegant without being over-the-top. Impeccable housekeeping; very courteous breakfast and room service staff; extremely helpful Concierge who got me...

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Helpful?
Thank lelluxa
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

What a pleasant feedback! Thank you for pointing out our perfect service. Indeed we work very hard to achieve such standard and it is extremely encouraging to hear that guests enjoy their experience with us. We look forward to welcoming you back soon to Sofitel London St James. Best regards, Denis Dupart General Manager

Miami, Florida
Reviewed 1 September 2012

My husband and I loved our stay here. Location is excellent, we walked everywhere! Staff was fantastic, excellent service. Enjoyed all of our breakfasts each morning. You can walk to St James Park, Trafalgar Square, even Buckingham palace. You will love the location, the service, the room. Will surely be back to this hotel!

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Helpful?
Thank TravelKate12
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly glad to read that you have enjoyed so much our high standard of services as well as our central location. The Executive Chef felt rewarded to hear that you have savoured your breakfasts. We look forward to your next visit. Best regards, Denis Dupart General Manager

Melbourne, Australia
Reviewed 1 September 2012

We booked in for a 3 night stay at the Sofitel St James and I can only describe it as the best Sofitel experience that I have had. On booking in we were taken to our room by a most helpful receptionist and found it to be excellent despite the absence of any reasonable view. It was large and extremely...

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Helpful?
1Thank Alastair N
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I really thank you for your feedback! I felt truly proud of my team when hearing that you have had with us your best experience ever. It feels extremely rewarding to read that we have provided you with very high standard of services. I also thank you for pointing out the efficiency of Concierge. They know extremely well London and...

Sydney, Australia
Reviewed 31 August 2012

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Helpful?
Thank Michael542
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

New York City, New York
Reviewed 31 August 2012

I was staying (ironically) at the Sofitel Heathrow, but needed to kill an hour before meeting friends and wandered into the lobby bar. What a lovely spot: beautifully decorated (the "cock dressed in military gear" painting on the ceiling is a cool/quirky touch), and with the most attentive, wonderful staff. They have an excellent cocktail and wine list, and the...

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Helpful?
Thank IslandGirlNYC
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am extremely thankful to such positive a feedback about our St James Bar. Its cozy and welcoming atmosphere allows guests to relax and be indulged by our lovely staff. We genuinely take very good care of them and I can tell that they feel it. I look forward to welcoming you to Sofitel London St James when you next...

Burleigh Heads, Australia
Reviewed 31 August 2012

There is nothing to fault about the Sofitel St James! From the moment you check in you know that you are in a first class establishment. The location is very central (right next to Trafalgar Square) and almost all of London's attractions are on your doorstep. The rooms in the property, while not large, are very well appointed and kept...

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Helpful?
Thank Burleighboys
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was very pleasant to read your feedback as you have gone through all the departments of Sofitel London St James with praise. The team and I thank you for your kind works. Our high standard of services is our top asset and I am glad that you have pointed this out. Indeed we love to pamper all of our...

Bristol
Reviewed 30 August 2012

Decided to try out a new hotel in town and really like other Sofitels so had high hopes for the Sofitel St James. Started badly as had no record of our booking and after about 15-minutes I did get a room and was given an upgrade. The room was ok, quite small especially the bathroom. Had everything you need but...

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Helpful?
Thank RichardBristol
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am glad to hear that you have had an overall fine experience with us at Sofitel London St James. I look forward to welcoming you back. Best regards, Denis Dupart General Manager

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04/06/2017 05/06/2017
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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 22,873 - ₹ 50,035 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Cheap Tickets, TravelUp, Cancelon, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Sofitel
US$ 644* /night
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CancelonUS$ 735
Expedia.comUS$ 643
TravelocityUS$ 643
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Prices are for 1 room, 2 adults
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