We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel London St James

Expedia.comUS$ 646*
View Deal
#26 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 739*
US$ 646*
US$ 739*
US$ 646*
US$ 739*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sofitel London St James
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,876 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel London St James
See the most recent reviews
Showing 2,621: English reviews
London, United Kingdom
Reviewed 10 October 2012

Fantastic service. My second review of this hotel and once again praises for the service that the F&B team delivers. I would like to thank the Bar Manager, Mathieu Bruno, for his impeccable service and kindness as well as the rest of his team especially the young Italian barman (forgot his name, sorry!) that went the extra mile with a...

 Report
Helpful?
Thank FraHK
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you very much for your generous feedback regarding our high standard of services. Our utmost reward is to read our guests satisfaction. The team and I are grateful to you for taking the time to drop some extremely positive words about your experience at Sofitel London St James. A très bientôt, Denis

Steenokkerzeel, Belgium
Reviewed 9 October 2012

When in London I have been since many years been staying at the Sofitel London St James. It is not only a superb location but also a truly exquisite hotel. However the real greatness of any hotel depends primarily on the quality of the staff and this is what truly differentiates a hotel from others. The staff go out of...

 Report
Helpful?
Thank Jean M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a delight to read such a positive feedback as yours and I thank you for that. One of our assets is our central yet quiet location on Waterloo Place. We are a haven of peace among the London commotion. However, our main asset is our Sofitel London St James ambassadors. We serve all of our guests with passion...

Edmonton, Canada
Reviewed 9 October 2012 via mobile

We booked a junior suite and we were upgraded to a prestige suite. Room was huge with separate living room area that included a second television. Two washrooms one with a separate bath tub and shower. Bottle of champagne and cake was left in our room for our anniversary, nice touch. Wifi was included and so was breakfast which we...

 Report
Helpful?
Thank BNWallace
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We try our utmost to please and surprise our guests at any possible occasion. We were then very happy to enhance your experience at Sofitel London St James with all the attentions provided to you. We are dedicated to our guests satisfaction and I am delighted to hear that we have achieved our aim. Looking forward to your next stay....

Belgium
Reviewed 8 October 2012

Me and my wife had the pleasure to stay in the Sofitel St James. The service was perfect. The rooms are spacious and well decorated. The Sofitel beds and linen are well known by most of the regular customers of the Sofitel and they give you the best night you can have outside of your home. We tested the fitness...

 Report
Helpful?
Thank AlbertBelgium
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The whole team and I thank you for taking the time to mention your perfect experience at Sofitel London St James. As a matter of fact we love our guests and cannot help indulging all of them. I can tell that once again Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds thanks...

Bedford, England, United Kingdom
Reviewed 7 October 2012

this has to be one the best hotels in london if not the best in my opinion,the place is so elegant & delightful you just blown away.tremendous room service & very helpful staff.rooms are so clean & looks so pretty & the bathroom is spotless.this place is surely gona make you want to come here many time if you can...

 Report
Helpful?
Thank Scotty S
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I truly thank you to rank us as the best hotel in London. You really made my day! As a matter of fact we put a lot into serving all of our guests with a genuine passion and I am most happy to hear that you have felt it. A très bientôt. Denis

Reviewed 5 October 2012

Stayed here for the second time in August. I love this hotel and we get a good rate however full rate is overpriced! We had a lovely afternoon tea in the Rose Lounge which was the first time we have got around to doing this in all the times we have been to London, the waitress who served us in...

 Report
Helpful?
2Thank lisa_a
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am most pleased to hear that you have had an overall very enjoyable experience at Sofitel London St James. Indeed the Afternoon Tea in the Rose Lounge is an amazing experience with an enchanting, charming atmosphere. I am sorry for the issue with the breakfast which was gently sorted out by the restaurant manager. I look forward to your...

Exeter
Reviewed 2 October 2012

This is the second stay in a few months and it was once again fantastic. Just a quick stop over whilst on business and it was nice to relax in the spacious room. Ordering room service was efficient and the food was great. The staff cannot do enough for you. Thank you Sofitel for a wonderful stay.

 Report
Helpful?
1Thank JMExeter
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It is truly rewarding to read such positive feedbacks as yours and I thank you for that. I will pass on your kind words to my team and in particular to the Room Service Department as it will serve as an encouragement to keep on providing such high level of service. A bientôt. Denis

Bergen, Norway
Reviewed 1 October 2012

Stayed here for a weekend in February. The hotel is situated just a short walk from the Piccadilly tube station and "everything" is pretty close, so the location is very good :) The staff was very attentive and service was great :) If you want some luxury while staying in London, stay here, you wont be disappointed!

 Report
Helpful?
3Thank PaulArneWik
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Indeed our central yet quiet location is one of our assets either for business or leisure purposes. I thank you for mentioning your great satisfaction regarding our standard of services. As a matter of fact we genuinely look after our guests. I am also greatful to you recommending TripAdvisor surfers to come over to Sofitel London St James. Au revoir....

Birmingham, United Kingdom
Reviewed 1 October 2012

One word : Excellent !!!! Everything was superb an the hotel is in a great location. Quiet and generous rooms. Very comfortable bed. Well trained staff and lovely bathrooms. Great restaurant and the bar is very cosy.

 Report
Helpful?
2Thank cyblexy01
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you so much for such generous a feedback! My team and I felt really proud while reading your kind words. Indeed we have a passion for all of our guests and we genuinely love to indulge them. I am also greatful to you regarding your positive feedback on the restaurant The Balcon and the St James Bar. We have...

Oxford
Reviewed 30 September 2012

The hotel is well situated just a short walk from Piccadilly Circus tube station. The staff were welcoming and the foyer and bar set a good tone for the rest of the hotel. The rooms are opulent and plush, have lovely bathrooms and beds so comfortable you don't want to get off of them. The rooms are well equipped with...

 Report
Helpful?
1Thank GLD2
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you very much for mentioning your satisfaction through all the departments of the hotel! We do our utmost to meet our guests expectations and even more. I am sorry for disclosing to your partner the "Romance" package but I am afraid we were not aware about it being a surprise. We look forward to welcoming you back so...

1,286 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (906)
Viewed
Dining (59)
Viewed
Hotel & Grounds (151)
Viewed
Bathroom (94)
Viewed
Room/Suite (237)
Viewed
View from Room (21)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
1:34
Videos (1)
Viewed
Other (337)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (318)
Viewed
Amenities (86)
Viewed
Dining (15)
Viewed
Standard Room (124)
Viewed
The Hotel (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (17)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (3)
Viewed
Room/Suite (11)
Viewed
Dining (12)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Trafalgar Square / Embankment
Haymarket Hotel
Haymarket Hotel
#10 of 1,063 in London
777 reviews
St. James's
The Stafford London
The Stafford London
#25 of 1,063 in London
1,117 reviews
Soho
The Piccadilly London West End
Show Prices
Show Prices
Show Prices
Westminster
Conrad London St. James
Conrad London St. James
#48 of 1,063 in London
2,864 reviews
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#19 of 1,063 in London
3,592 reviews
Soho
Hotel Cafe Royal
Hotel Cafe Royal
#49 of 1,063 in London
1,188 reviews
Show Prices
Show Prices
Show Prices

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 22,842 - ₹ 49,714 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Cheap Tickets, Cancelon, TravelUp, Priceline, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#26 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
Ask a question
Adelaide, Australia
9 months ago
Rio de Janeiro, RJ
4 months ago
10 months ago

See all questions (26)

Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Expedia.com
US$ 646* /night
View Deal
SofitelUS$ 646
CancelonUS$ 739
Hotels.comUS$ 644
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates