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Sofitel London St James

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#30 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,797 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,567: English reviews
Hereford, United Kingdom
Reviewed 14 October 2012

This is an excellent hotel. We were treated in a friendly, respectful way at all times. Our room was just perfect. We had the most minor of reservations over our breakfast and our comments were welcomed. Would definately stay again.

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Helpful?
Thank DavidCarolKt
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We are thankful to you for taking the time to post your kind words regarding our high level of services. We are passionate about our guests and they can feel it. We then look forward to welcoming you back soon. Au revoir. Denis

New York City
Reviewed 13 October 2012

Eat my breakfast every morning in the comfortable room they assigned me, so I cannot comment on the dining room. But the bedroom and its bathroom had everything that an old fellow like me might ever need. I particulaly loved the large rain water shower and extemely comforatble bed, plus windows that block out all the traffic noise. Also a...

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1Thank NewYorkCityVictor
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your positive feedback. I can tell that Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds. You have slept like a baby like all of our guests. You can buy it online. Do not hesitate to indulge yourself even at home. The rain shower is so relaxing after a...

UK
Reviewed 13 October 2012

Had another wonderful stay with my sister and at checking in Sally Ann remembered us and gave us a lovely room. This is such a comfortable and friendly hotel, I can't imagine staying anywhere else in London. The food is great and service at both the restaurant and the bar is impeccable. The beds are wonderful to sink into after...

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Helpful?
1Thank Gloucs
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

As I mention it quite often in my answers on Tripadvisor, we genuinely look after all of our guests. I am sorry to repeat myself but it is so true! This is the reason why Sally-Ann (this is indeed her name) has instantly recognized you upon check-in. I also thank you for pointing out your "delightful" satisfaction from the restaurant...

Seattle, Washington
Reviewed 12 October 2012

My 2nd stay at the Sofitel St James. Excellent in every way. Great location, comfortable- clean and very quiet room. Wonderful bed and pillows. A big thanks to the concierge desk who helped me get tickets to a sold out play at the Globe theater. I cannot recommend this hotel enough.

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Helpful?
Thank Don W
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your positive feedback. It is really delightful to us to read such sweet words regarding our high standard of services. The Concierge officers are indeed great. They can almost always manage to meet your requests. I thank you for recommending TripAdvisor surfers to come over to Sofitel London St James. A bientôt, Denis

Sale, Australia
Reviewed 12 October 2012

Stayed 2 nights here and everything about the hotel was very good. Staff very efficient and everything clean and comfortable. However......we just found it to be a bit impersonal. Seemed to be more geared to the business traveller rather than tourists. We stayed in another 5 star hotel in London later in our in stay England which was cheaper and...

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Helpful?
1Thank Janette H
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback and I am pleased to hear that you have had an overall enjoyable experience. I am sorry however to read that we have provided you with an impersonal service. I will liaise it with my teams. I thank you for your constructive feedback. Au revoir, Denis

Brussels, Belgium
Reviewed 10 October 2012

This is a great hotel. Unfortunately it is getting more and more expensive. Everything is French, though. From the reception desk to the bar everybody is French. Wonderful beds and place. I have been many times and this was the best one. This is a real sofitel, not like the one in Lisbon. Well done St James!

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Helpful?
Thank Jabulani2012
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly happy to hear that you have had a wonderful stay at Sofitel London St James. We proud ourselves in offering high standard of services and I am pleased to read that we have pleased you. We are looking forward to your next stay. Au revoir, Denis

London, United Kingdom
Reviewed 10 October 2012

Fantastic service. My second review of this hotel and once again praises for the service that the F&B team delivers. I would like to thank the Bar Manager, Mathieu Bruno, for his impeccable service and kindness as well as the rest of his team especially the young Italian barman (forgot his name, sorry!) that went the extra mile with a...

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Helpful?
Thank FraHK
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you very much for your generous feedback regarding our high standard of services. Our utmost reward is to read our guests satisfaction. The team and I are grateful to you for taking the time to drop some extremely positive words about your experience at Sofitel London St James. A très bientôt, Denis

Steenokkerzeel, Belgium
Reviewed 9 October 2012

When in London I have been since many years been staying at the Sofitel London St James. It is not only a superb location but also a truly exquisite hotel. However the real greatness of any hotel depends primarily on the quality of the staff and this is what truly differentiates a hotel from others. The staff go out of...

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Helpful?
Thank Jean M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a delight to read such a positive feedback as yours and I thank you for that. One of our assets is our central yet quiet location on Waterloo Place. We are a haven of peace among the London commotion. However, our main asset is our Sofitel London St James ambassadors. We serve all of our guests with passion...

Edmonton, Canada
Reviewed 9 October 2012 via mobile

We booked a junior suite and we were upgraded to a prestige suite. Room was huge with separate living room area that included a second television. Two washrooms one with a separate bath tub and shower. Bottle of champagne and cake was left in our room for our anniversary, nice touch. Wifi was included and so was breakfast which we...

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Helpful?
Thank BNWallace
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We try our utmost to please and surprise our guests at any possible occasion. We were then very happy to enhance your experience at Sofitel London St James with all the attentions provided to you. We are dedicated to our guests satisfaction and I am delighted to hear that we have achieved our aim. Looking forward to your next stay....

Belgium
Reviewed 8 October 2012

Me and my wife had the pleasure to stay in the Sofitel St James. The service was perfect. The rooms are spacious and well decorated. The Sofitel beds and linen are well known by most of the regular customers of the Sofitel and they give you the best night you can have outside of your home. We tested the fitness...

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Helpful?
Thank AlbertBelgium
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The whole team and I thank you for taking the time to mention your perfect experience at Sofitel London St James. As a matter of fact we love our guests and cannot help indulging all of them. I can tell that once again Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds thanks...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 22,360 - ₹ 39,906 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Agoda, ACCOR, Despegar.com, Priceline, Travelocity and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5