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Sofitel London St James

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Traveller (1100)
Room & Suite (531)
Dining (92)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“piccadilly circus”(199 reviews)
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“rose lounge”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,340)
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Traveller rating
2,374
430
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All reviewspiccadilly circuspall mallrose loungehermes toiletriesluxury roombuckingham palacenational galleryjames parkregent streetroom servicebeautiful hotelperfect locationturn down serviceafternoon teawest endrain showerfive star hotel
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11 - 15 of 2,956 reviews
Reviewed 2 weeks ago via mobile

This was our second visit to Sofitel St James and it certainly lived up to our expectations. The hotel is in a great location and is all of 5 stars but it is the staff that make such a difference. The level of customer service...More

Thank Steve C
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 1 week ago

Dear guests, Thank you very much for your compliments. We look forward to welcoming you back in our central yet quiet location. A bientot. Nicolas Pesty

Reviewed 2 weeks ago

This beautiful hotel is located with privilege in one of the most central, yet calmed parts of London. It offers one of my favourite Restaurants, The Balcon, as well as a great cocktail bar. Been there at leats 4 times.

Thank Maximo M
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 1 week ago

Dear sir, Thank you so much for this beautiful feedback. We look forward to welcoming you back again and again. A bientot. Nicolas Pesty

Reviewed 2 weeks ago via mobile

I loved the stay at Sofitel st. James. Our room was lovely, the hot stone massage the best I’ve ever had und the breakfast and roomservice was delicious. The whole staff welcomed us so warm that it felt like home and the cute French concierge...More

Thank Grasy G
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 weeks ago

Dear guests, Thank you so much for this very positive feedback. I am really pleased to hear that you have had an amazing time at Sofitel London St James. We look forward to welcoming you back with our undivided attention in our central yet quiet...More

Reviewed 2 weeks ago via mobile

It’s not our first stay at Sofitel, but the first time in London. We liked it very much. Especially I would like to say a few words about the staff. The team of Sofitel St.James is very professional and they really are a team! The...More

Thank Refughio
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 weeks ago

Dear guests, Thank you so much for this positive feedback. A special thank you for your words of praise regarding our attentive, high standards of services. We look forward to welcoming you back with our undivided attention in our central yet quiet location. A bientot....More

Reviewed 2 weeks ago

Very nice hotel, in a great location, very nice staff, average size rooms and great bar next to the lobby. Actually the bar is our main criterium while choosing this hotel. Rooms are ok, but nothing amazing, nor outstanding. Good breakfasts. Very nice and helpful...More

1  Thank Jan_de_la_Joie
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 weeks ago

Dear guests, I thank you for your positive feedback. I am very pleased to hear that you feel cosy in our hotel. We look forward to your next visits. A bientot. Nicolas Pesty

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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$ 378 - US$ 728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 378 - US$ 728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1100)
Room & Suite (531)
Dining (92)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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Harley36
16 April 2018|
AnswerShow all 2 answers
Response from Melville-John | Reviewed this property |
Since London is a busy city and Sofitel London St James is popular and excellent for visiting places like Buckingham Palace etc, I would book well in advance, and make sure I put in place travel insurance to cover any delays... More
1
Vote
Vanessa P
24 February 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, The Concierge team email address is h3144-cg @ s o f i t e l . c o m. They will gladly assist you. Looking forward to your visit. A bientot. Nicolas Pesty General Manager Sofitel London St James
0
Votes
ifeingold2
16 January 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, Our fitness area is dedicated to our in-house guests. We are looking forward to welcoming you. Meanwhile I wish you an amazing year 2018! Nicolas Pesty General Manager Sofitel London St James
0
Votes
Room Tips
"Corner room was large."
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"Have a cocktail in the St James bar"
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"I believe any room you're in will be great - very quiet and cozy."
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"ask for a room overlooking the square"
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