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The Grosvenor Hotel

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#199 of 1,080 Hotels in London
Certificate of Excellence
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3,509 Reviews from our TripAdvisor Community

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Showing 3,087: English reviews
Liverpool, United Kingdom
Reviewed 15 March 2016

My stay at the grovesnor London Victoria was of amazing standard room was amazing staff very pleasant breakfast just beautiful A++++ I could not fault this hotel or staff in any way my stay was amazing

Review collected in partnership with this hotel
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Helpful?
1Thank Joanne M
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your amazing post on The Grosvenor and our team. We look forward to seeing you again soon for another faultless stay with us. Kind regards, Ian

Jersey, United Kingdom
Reviewed 15 March 2016

Friendly helpful staff, location great, excellent value for money, food and drink reasonability priced and description on website accurate. would stay there again and will be recommending hotel to friends and family. Request a quite room ours has air conditioning unit noise.

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Helpful?
1Thank delysemichael
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your excellent post. The Grosvenor offers the complete package and we really appreciate your recommendation. The team and I hope to see you again in the near future. Kind regards, Ian

Diss, United Kingdom
Reviewed 15 March 2016

Went away with friends for weekend and theatre. Stayed in this beautiful hotel for two nights. As you enter the hotel, the most lovely aroma greets you (meant to ask what it was..) as we checked in, we were offered champagne. Room was fab, big comfy bed. If I have any moans it is that the room must have Ben...

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Helpful?
Thank Lizi090411
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post and for choosing to stay with us for your weekend in London. We do appreciate the importance of a good first impression. Our scent in the lobby is Golden Bamboo from Scentair which creates a warm welcoming ambience for everyone who walks through our doors. I was delighted to read you thought your room...

Bideford, United Kingdom
Reviewed 15 March 2016

My colleague and I stayed here last month for a work trip and I have to say it was great. From walking in to the hotel with lillies everywhere and the huge chandelier to the sweet scent in the air system everything was easy, checking in and out was so simple too, The location is obviously very convenient, especially with...

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Helpful?
Thank Emma C
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post and for awarding us a five star review. We receive many compliments about our floral display which is the centrepiece of our lobby and enhanced by our 10,000 crystal chandelier. It’s always very satisfying when we receive positive feedback and I know that our Chef will really enjoy reading your comment regarding breakfast. We...

Fairfax, Virginia
Reviewed 14 March 2016

The hotel sits on top of the Victoria station of train, bus and tube, and it is a 5 mins walk to Buckingham Palace. There is a door get you down to the station without going outside so it is a plus on rainy day and a short cut when going back to hotel if using public transportation. There are...

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Helpful?
Thank HaDa2000
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post. We are very fortunate with our location here on Buckingham Palace Road with easy access to public transport and local convenience stores just outside our doors. Our side entrance which transports you right onto Victoria station concourse certainly is an advantage in this inclement weather. The Grosvenor, a Grade II listed building was erected...

Peterborough, United Kingdom
Reviewed 14 March 2016 via mobile

Practically perfect in every way! Myself and my new fiance stayed here on sat 12th march in room 232. I had originally booked a standard double, yet planned to propose to my girlfriend in the hotel. I informed the hotel of my plans a couple of weeks before and 'jack' from in house called me. What a thoroughly pleasant young...

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Helpful?
Thank Chris N
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Mr Newman, Thanks for your faultless post on The Grosvenor. I was thrilled our team looked after you so well - something we pride ourselves on - and will certainly share your comments with Jack who is a credit to us. We really do appreciate being a part of such a special occasion and our team will go out...

Warwick, United Kingdom
Reviewed 13 March 2016

Had a lovely stay at the Grosvenor, tube next to hotel, staff extremely helpful with directions and always with a smile. Beds are very comfortable after spending many hour walking. Would definitely stay here again

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Helpful?
Thank marleen a
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your lovely review on The Grosvenor. Our helpful team and I hope to see you again soon. Kind regards, Ian

Reviewed 13 March 2016 via mobile

Visually The hotel is absolutely gorgeous. The building interior and exterior is fascinating. A slight problem when booking in - I booked 2 double rooms for my husband and I and our friends, our room was found instantly, the other room took 10 minutes to find on the system. Quite embarrassing for myself and my friends. It seemed they had...

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Helpful?
1Thank Linda H
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post. I was pleased that you and your guests had a lovely time with us on your birthday. The Grosvenor is a fascinating building, mixing Victorian architecture with a contemporary twist. Our rooms offer everything from rainfall showers to Hypnos beds with mattress toppers for extra comfort to ensure a comfortable stay with us and...

Belfast, United Kingdom
Reviewed 12 March 2016

Business trip staying for a week Monday to Friday ,, standard was set on check in and I must say upheld all through week . Staff could not have been more pleasant and helpful .. Wifi very good and fast overall excellent

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Helpful?
1Thank Paulrob2016
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post. Our helpful team and I hope you’ll stay with us again for another excellent Grosvenor experience. Kind regards, Ian

Houston, Texas
Reviewed 12 March 2016

The staff at the Grosvenor Hotel were all really lovely. I flew into London pretty early so arrived at the hotel much earlier than the standard 3pm check-in. They didn't have any rooms available yet so I asked if there was a place I could freshen up. They allowed me to use their Lounge on the second floor to shower...

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Helpful?
Thank Meagan L
IanFletcher, General Manager at The Grosvenor Hotel, responded to this review

Dear Reviewer, Thanks for your post and five star review. Our lovely team will always go out of their way to ensure our guests can check in if they arrive earlier than our 3pm check in time and I’m pleased that you were settled in early so you could go and explore the area. Our location is perfect for discovering...

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Grosvenor Hotel

Address: 101 Buckingham Palace Road, London SW1W 0SJ, England
Region: United Kingdom > England > London > Pimlico
Price Range: ₹ 12,786 - ₹ 22,543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grosvenor Hotel 4*
Number of rooms: 345
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Also Known As:
The Grosvenor, London Hotel London
Grosvenor Hotel London
Thistle Victoria
Hotel Style:
#105 Family Hotel in London
#110 Romantic Hotel in London
#147 Business Hotel in London
#150 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Grosvenor Hotel staff and other travellers.
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Questions? Get answers from The Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staying in an Executive King Room is very nice (included complimentary breakfast & appetizers in the evening in the Exec Lounge).”
 of 5 bubbles Scottishgirl117, 19 Jan 2017 | Read review
“Higher floors for more natural daylight.”
 of 5 bubbles 137kerif, 19 Jan 2017 | Read review
“ask for a quiet room if you are bothered about road noise - this is london baby!”
 of 5 bubbles familyholsareus, 19 Jan 2017 | Read review
“The rooms in the wing aren't as nice as those in the other part of the hotel, the wing overlooks a glass roof and backs of buildings.”
  • Our upgraded room
 of 5 bubbles Z4673GZsarahp, 18 Jan 2017 | Read review
“Get in and turn up the heating. All else was spot on for vernight stay.”
 of 5 bubbles Ianmc3679, 14 Jan 2017 | Read review
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