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Nayland Hotel

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1 room 2 adults 0 children
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Nayland Hotel
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476 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Reviewed 1 week ago

Me and my girlfriend booked this hotel through booking.com with a shown price of a double room for £49. We then paid £89 at the door for a twin room, not a double with a TV that can't be seen from anywhere but one chair. The room was dated and the beds were damaged. Bathroom was nice, if not a...

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Thank Nick E
Reviewed 1 week ago

Delta cancelled our flights and this hotel has a no refund policy (which admittedly, I didn't check before booking). So now we are out hundreds of dollars for a room that we never got to stay in. So make sure your vacation plans are bullet proof before booking at this hotel (or any other hotel without a refund policy)!

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Thank Dawn A
Reviewed 2 weeks ago

This Hotel has a Major Vermin problem that the staff are well aware of. I returned to my room to find Mice having a party in the previous nights take away cartons in the waste bin that had not been cleared that day, On complaining to reception they moved us rooms but no apology forth coming please do not use...

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Thank Terry B
Reviewed 8 March 2017

I checked in late on March 8th and had to finish some work before checking out early on March 9th. The room I was originally booked into didn't have the strongest wifi connection (although in the public areas the wifi is great) and after speaking to Gloria, she was super nice and accommodating and changed my room to one that...

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1Thank David G
West Sussex, United Kingdom
Reviewed 5 March 2017 via mobile

Stayed here as a stop over for a weekend planned in London. The only good thing I can say is that's it central and in a great location. The shower fills up when you use it! If you fill the sink and then empty it it back at up out of the shower plug! Hole in the carpet, burn holes...

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Thank mel k
Glasgow, United Kingdom
Reviewed 2 March 2017 via mobile

My boyfriend booked this hotel for valentines weekend, first time in London and we weren't looking a thing too expensive! This hotel done the job. Rooms were tiny and abit dated although we only wanted it to get changed and sleep in. Breakfast was included and I had read reviews that the orange juice served was cordial orange. My boyfriend...

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Thank krystalani2
Reviewed 27 February 2017 via mobile

The hotel is in a fairly good location, less than 5 minutes walk from Paddington station. The staff were friendly and I liked that they had electronic key cards and elevator access. My main issue was that the wifi never worked. Also, the bathroom was very small and not 100% clean when I arrived. The continental breakfast was ok but...

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Thank jencoco
Warwickshire, United Kingdom
Reviewed 22 February 2017 via mobile

Booked this hotel on last minute.com as we just need a family room for the night in London. At £98 for all four of us you can't complain! Located a short walk from Hyde Park and in a sweet row of terraced hotels. Gloria behind reception was friendly and only too happy to help! The room was simple, small and...

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Thank zantelove_123
Oslo, Norway
Reviewed 2 February 2017

The hotel was OK and the price was very good for London. The location is very good, close to Paddington Station, Hyde Park and Oxford Street. A simple breakfast was included in a very small breakfast room. The staff was effective though, and there were available tables because they cleaned swiftly after someone had left and always refilled the buffet.

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Thank Berntb640
Reviewed 31 January 2017 via mobile

The hotel itself is situated in a great area of central London, and very close to Paddington station and the circle line and airport trains. Rooms in the hotel are ok are best. Ours was very noisy, from the street and other guests. They are also very cramped and don't offer much besides a bed, cupboard and desk. The shower...

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Thank Tim Q

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Amenities

Highlights
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Breakfast included
  • Room Service

Additional Information about Nayland Hotel

Address: 132/134 Sussex Gardens, London W2 1UB, England
Region: United Kingdom > England > London
Price Range: ₹ 6,300 - ₹ 17,905 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nayland Hotel 4*
Number of rooms: 41
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Also Known As:
Nayland Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Nayland Hotel staff and other travellers.
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Questions? Get answers from Nayland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Around the reception area”
davidgJ4204FZ, 8 Mar 2017 | Read review
“go for top floor attic room”
stagtr6, 8 Jan 2017 | Read review
“I suppose it is best to avoid the rooms underground”
morpirgi, 1 Dec 2016 | Read review
“All rooms are quiet I had the chance to visit the hotel for many times”
maklavs, 9 Nov 2016 | Read review
“The numbers viewing on Sussex street better”
rahim_turist, 8 Nov 2016 | Read review
5 of 5